maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,717 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,717 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived well packaged on time and in perfect condition.”

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“Beautiful item, bought as a Christmas gift, well packaged with quick delivery 😀”

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“Straightforward ordering and payment system, & prompt delivery.”

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“Efficient delivery”

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“Arrived on time well wrapped just as I ordered.”

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“I was very happy with their customer service as I ordered the wrong colour. I emailed them and within the hour it was sorted. The gift wrap service is a nice touch and is really nice. I would highly recommend this company”

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“Very happy with the product - Jellycat Silver Star - and the service from Maison White.”

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“Great service - quick delivery- product as expected!”

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“Maileg mouse house. Arrived quickly. Great price. There was an issue with the product (manufacturing not Maison White). Issue resolved quickly - thanks Elise. Have already placed another order.”

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“Company is very competitive and also offered free delivery. Great communications re delivery too!”

maisonwhite.co.uk 5 star review on 8th November 2025

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“I have purchased these curtains for my son and daughter-in-law for xmas, last year I bought the duvet set, but coudnt get the curtains anywhere. I was so thrilled when I came across you site, and to see I could get them from you. I also purchased a matching cushion which is stunning. So thankyou Maison White, will come back to you if I need anything else to match this range.”

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“Received quickly and in good condition”

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“Super quick delivery, nicely oacked and lovely gift bags”

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“Easy to order , quick delivery excellent quality. Very pleased with my chair .”

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“Exactly as described fabulous item. Item arrived well packaged and quickly with good tracking details. I would highly recommend.”

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“Waited a whole year to buy this Gingerbread house and when it arrived I was definitely not disappointed, it's beautiful and I will definitely use this company again. They kept me informed all the way.”

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“Delivered exactly as ordered. Thank you”

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“Good website lots of things”

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“Fast efficient service”

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“I bought my jellycat bear on line. The whole process was easy and he arrived in 3 days. The quality is amazing and I'm just about to order another jellycat toy from you too. If it's back in stock.”

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maisonwhite.co.uk is rated 4.9 based on 7,717 reviews