maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,806 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,806 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Maison White sell good quality goods at great prices. Their customer service is excellent, and they maintain good communication.”

Helpful Report

Hi Gordon, Thank you for your wonderful 5/5 review! We’re delighted you’re happy with the quality, prices, and our communication. Kind regards, Maison White

“First class in every respect. Very impressed”

Helpful Report

Hi Stephen, Thank you for your wonderful 5/5 review! We’re thrilled you found the service first class and that you’re very impressed. We’ll pass your kind words to the team. Best wishes, Maison White

“MaisonWhite were great. Item was really in stock, it was posted out and at a good price. P&P was reasonable and I received my item quickly and in good condition although I did feel it could have been a little more padded.”

Helpful Report

Hi Julie, Thank you for your wonderful 5/5 review! We’re glad the item was in stock, posted out promptly, and offered at a good price with reasonable P&P. We’ll pass your feedback about the padding to the team. Best wishes, Maison White

“Delivery was so quick, packaged well and perfect item. Thank you.”

Helpful Report

Thank you for your wonderful 5/5 review! We’re delighted the delivery was quick, packaging was good and the item was perfect. We’ll pass your thanks to the team. Kind regards, Maison White

“Thank you Maison White, a quick prompt delivery, I can’t fault your service. Definitely order from you again. Merry Christmas to you all!”

Helpful Report

Hi Vincent, Thank you for your wonderful 5/5 review! We’re thrilled you’re happy with the prompt delivery and that you’d order from us again. Wishing you a merry Christmas and we’ll pass your kind words to the team. Kind regards, Maison White

“Lovely products. Very cute & well made with a good old fashioned traditional feel. Brought for my Granddaughter who treasures the Malieg Mouse I brought her last Christmas.”

Helpful Report

“The jelly cat is lovely and the website was very good on giving updates about my package. The delivery was also very fast and perfectly in time for Christmas! 😀⛄”

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“Easy site to order from. Quick delivery. Beautiful Laura Ashley Aria bedding.”

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“Excellent. Have never used this company before but chose them as the item I wanted was cheaper here. Very happy with purchase. Delivery was perfect! Would def recommend and use again.”

Helpful Report

“A really great place to buy from! Lots of choice with some unique items. Our Karlsson book clock was exactly what we were looking for to complement our new kitchen.”

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“. Great service.”

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“Fast delivery all as expected,thanks!”

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“Poor value”

Helpful Report

“Great item from this company & great service Thank you!”

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“Great service”

Helpful Report

“Ordering process very easy and item arrived well packaged and when expected.”

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“I am absolutely thrilled with this bowl! It is stunning—beautifully crafted with incredible attention to detail. It looks even better in person than I expected. Shipping was impressively fast as well, which was a wonderful surprise. Overall, I’m extremely happy with my purchase and highly recommend this bowl to anyone considering it.”

Helpful Report

“Great service. Ordered a childs joma bracelt, excellent packaging to avoid any damage, a nice thank you card for the order and a small pack of love hearts to go with the bracelet was a lovely touch.”

Helpful Report

“I have sent two emails re non delivery but didn’t receive a reply. You told me the items had been dispatched. Tracking said to be delivered Thursday and then Friday of last week. Parcel seemed to be held at Northampton. Parcel finally arrived today. The Post Office let your delivery down. Might want to use a different courier.”

Helpful Report

“Delivered really quickly: just over 24 hours. Bag seems great quality, was packaged really well, and definitey worth the price. It's a gift for someone, but I know they will like it because it is really great quality. Would happily buy from again.”

Helpful Report

maisonwhite.co.uk is rated 4.9 based on 7,806 reviews