maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,291 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,291 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

Write Your review

Tell us how maisonwhite.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

maisonwhite.co.uk 5 star review on 23rd April 2025

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This shop is the best! It has s customer service you would always wish for. Jellycats are always available even when new ones only just released. Also support a small business like this if you can”

Helpful Report

🥰🥰🥰 thank you for this wonderful review Jan

“Great Company”

Helpful Report

“Beautiful Willuam Morris St James hand towels. Bought as a gift & they loved them. Kept updated throughout purchase & delivery, packaged well & delivered on time. Will buy from you again. Thank you”

Helpful Report

“Outstanding - could not have been better!”

Helpful Report

“Lovely Laura Ashley curtains, everything just as described. Super fast delivery and well packaged. Would definitely use this company again”

Helpful Report

“I bought as a gift and was pleased with purchase. It has a catchy verse on each page and is beautifully illustrated, which encourages interaction with your little one.”

Helpful Report

“Lovely bracelet I bought it for a friend's birthday ,really fast delivery and well informed throughout the process from ordering to delivery. Excellent thank you”

Helpful Report

“Curtains are beautiful. Great quality as exactly as shown in the photo.”

Helpful Report

“Very nice cover pot, this is the second one I have bought as there nice and heavy and stable Love Gisela Graham cover pots”

Helpful Report

“I bought 2 William Morris Seasons by May rugs. They didn't arrive during the 1-10 days which they were supposed to, so I contacted customer services who informed me there was a delay. I asked why I hadn't been notified. The rugs arrived approximately 2 weeks later with no further contact from customer services as to why. It was a poor experience. I won't be buying from this company again.”

Helpful Report

Hi Thanks for your review, I think perhaps is was for someone else as we don't sell morris rugs - you did buy some bedding from us :) The order was placed on the 12th with the economy delivery option and the parcel was delivered on the 15th :) I do hope you actually had a good experience with us

“Easy to pay and order, arrived quickly, overall no issues :)”

Helpful Report

“Very efficient. Arrived well packed and on time.”

Helpful Report

“Great product.fast delivery Thank you”

Helpful Report

“Competitive price, lovely product, speedy delivery!”

Helpful Report

“Very lovely and well packaged even came with a sweet! Felt very nice to buy from this company”

Helpful Report

“Excellent quality jellycat , delivery came next day would definitely use again”

Helpful Report

“Excellent service from Maison white again, thank you so much!”

Helpful Report

“Just what I was looking for, great service and prompt delivery”

Helpful Report

“The item was shipped within the specified time, delivered on schedule, and well-packaged. A greeting card was included, which was a lovely touch, along with a sweet treat. It was a pleasure to make this purchase. Highly recommend!”

Helpful Report

“Gorgeous just gorgeous ❤️ arrived very quick”

Helpful Report

maisonwhite.co.uk is rated 4.9 based on 7,291 reviews