maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,628 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,628 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 18th September 2025

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely towels”

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“Superb company and great communication”

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“Very quick delivery and beautifully packaged. Many thanks. No problems at all.”

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“Very happy with the service but the product I brought was not what I expected for the price is was so small !!!”

maisonwhite.co.uk 5 star review on 23rd October 2025

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“Emailed me as soon as they had the bear in stock”

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“this was brought as a Christmas present I’m sure that they will love it ordering and delivery was easy and quick will use again”

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“My first purchase from Maison White & it definitely won’t be the last. My Bartholomew Bear in snowsuit arrived super fast & well packaged. He is beautiful & a fantastic addition to my collection. 😍”

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“Fast service, correct goods.”

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“I just love this clock! My brother has one and I had to get one.”

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“I have been after a jellycat steepy teabag for ages and I just happened to see it on FB that you had them in store, on the off chance I had a quick look online and was shocked to see you had them for sale so I quickly added it to my basket and purchased it. It was well packaged and super fast delivery. I was so chuffed. Thank you”

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“Superb company, quick delivery and super friendly communications. Recommended!”

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“Product was as described”

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“Delighted with my clock and also the serivce from Maison White. Would reccomend and buy from them again”

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“Quick delivery and arrived as described”

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“The is so easy to use, my curtains arrived quickly just as described. What's not to like?”

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“I’m super happy! Fast and efficient service all the way to New Zealand 😊”

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“Item fine but delivery (4 days) was longer than I expected these days and was just in time”

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“Lovely curtains very prompt delivery”

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“Absolutely Beautiful Bracelet and very well packaged”

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“Dexter dog was delivered promptly and reached his admiring new owner ( aged one ) on her actual first birthday - mission accomplished !👍 many thanks 😊”

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maisonwhite.co.uk is rated 4.9 based on 7,628 reviews