maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,718 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,718 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved my clock , good communication with the store , notified of delivery to track . Such a lovely addition in the kitchen .”

Helpful Report

Hi Andrea, Thank you for your wonderful 5/5 review! We’re thrilled you love the clock and that the communication and delivery tracking met your expectations. Enjoy your lovely addition to the kitchen. Best wishes, Maison White

“very happy with my purchase, and a quick delivery 😀.”

Helpful Report

Hi Gail, Thank you for your wonderful 5/5 review! We’re thrilled you’re very happy with your purchase and that the delivery was quick. We’ll pass your thanks along to the team. If there’s anything else you’d like, we’re here to help. Kind regards, Maison White

“Excellent products and fast delivery Would recommend”

Helpful Report

Hi Donna, Thank you for your wonderful 5/5 review! We’re thrilled you’re happy with the products and the fast delivery. We truly appreciate your recommendation. If there’s anything else you’re after, we’re here to help. Kind regards, Maison White

“Gorgeous presentation ! My order arrived quickly and beautifully packaged, ready for gifting.”

Helpful Report

Hi Julie, Thank you for your wonderful 5/5 review! We’re thrilled you loved the presentation and that your order arrived quickly and beautifully packaged, ready for gifting. We appreciate you choosing us and hope to see you again soon. If you need anything else, we’re here to help. Kind regards, Maison White

“It was given as a present and the recipients thought the trays were lovely”

Helpful Report

Hi Lucie, Thank you for your wonderful 5/5 review! We’re thrilled the trays were well received as a present and that the recipients thought they were lovely. Kind regards, Maison White

“Just beautiful got it for my granddaughter for xmas”

Helpful Report

Hi Patricia, Thank you for your wonderful 5/5 review! We’re thrilled it’s beautiful and perfect for your granddaughter for Christmas. If you need anything else, we’re here to help. Kind regards, Maison White

“Regular update about delivery timeline, prompt despatch and delivered on time.”

Helpful Report

Hi there, Thank you for your wonderful 5/5 review! We're glad our delivery updates and on-time despatch met your expectations. Kind regards, Maison White

“Prompt service, Xmas present so not opened the product but nice touch with the thank you card and little pack of love hearts….”

Helpful Report

Hi Joanne, Thank you for your wonderful 5/5 review! We’re delighted you found our service prompt and that the Christmas touch with the thank you card and little pack of love hearts added something extra. We hope the product brings joy when opened. Warm regards, Maison White

“Easy to use website. Quick delivery and good quality product.”

Helpful Report

Hi there, Thank you for your wonderful 5/5 review! We’re delighted you found the website easy to use, and that the delivery was quick with a good quality product. If there’s anything else you need, we’re here to help. Kind regards, Maison White

“Curtains delivered promptly at a good price, no issues, will be using Maison White again”

Helpful Report

Hi James, Thank you for your wonderful 5/5 review! We’re thrilled to hear the curtains arrived promptly at a good price and that you’re happy with your purchase. We look forward to helping you again with any future needs. Best wishes, Team Maison White

“Very pleased with my purchase”

Helpful Report

Hi Amanda, Thank you for your wonderful 5/5 review! We’re thrilled you’re very pleased with your purchase. If there’s anything else you’re eyeing, we’re here to help. Best wishes Maison White

“Lovely item and prompt delivery Very happy”

Helpful Report

Hi there, Thank you for your wonderful 5/5 review! We’re thrilled you’re happy with the item and the prompt delivery. Your support means a lot to us. If there’s anything else you need, we’re here to help. Warm regards, Maison White

“Easy website to navigate. Lots of nice products.”

Helpful Report

Hi there, Thank you for your wonderful 5/5 review! We’re delighted the website is easy to navigate and that you’re enjoying the variety of products. If there’s anything else you’re after, we’re here to help. Best wishes Maison White

“It's the first time we have shopped with Maison White and we were very impressed. We bought some Laura Ashley curtains and they are excellent. Speedy delivery, well packed and look great. We phoned with a query before ordering and a "real person" answered the phone and was very helpful. How refreshing these days. We've already recommended Maison White to our daughter who is looking for curtains. Thanks.”

Helpful Report

Hi there, Thank you for your wonderful 5/5 review! We’re thrilled you’re impressed with Maison White and that the Laura Ashley curtains are excellent. Delighted to hear the delivery was speedy, the packaging was good, and that we offer a human response :) we take pride in our small business which allows us to still offer this as part of our service. We’ll pass your thanks along to the team. Warm regards, Team maisonwhite.co.uk

“Granddaughter chose this for her Christmas present so she has not seen it yet”

Helpful Report

Hi there, Thank you for your wonderful 5/5 review! We’re delighted your granddaughter chose something we had available at Maison White for her Christmas present, and we hope she loves it when she sees it. If you need anything in the meantime, we’re here to help. Kind regards, Team maisonwhite.co.uk

“Arrived very quickly - a gift for my niece who loved it”

Helpful Report

Hi Debbie, Thank you for your wonderful 5/5 review! We’re thrilled the order arrived quickly and that it was the perfect gift for your niece. Best wishes, Maison White

“Beautiful little Christmas tree, beautiful wrapping, quick delivery and the best price I could find, thank you.”

Helpful Report

Hi there, Thank you for your wonderful 5/5 review! We’re delighted you loved the Christmas tree, the wrapping, and that you found the best price with quick delivery. If there’s anything else you need, we’re here to help. Warm regards, Maison White Team

“Very quick delivery item arrived in excellent condition”

Helpful Report

Hi there, Thank you for your 5/5 review! We’re thrilled the delivery was very quick and the item arrived in excellent condition. We’ll pass your kind words to the team. If there’s anything else you need, we’re here to help. Kind regards, Team maisonwhite.co.uk

“Great price delivered very quickly good company to deal with.”

Helpful Report

Hi Elizabeth, Thank you for your wonderful 5/5 review! We’re thrilled you found a great price and that delivery was fast. It’s a pleasure dealing with you, and we’re here if you need anything else. Warm regards, Team maisonwhite.co.uk

“Great online customer service. Curtains arrived well packaged and quickly. Items were competitively priced and I would definitely come back here when purchasing LauraAshley in future, rather than assuming only available at Next. Thank you.”

Helpful Report

Hi there, Thank you for your wonderful 5/5 review! We’re thrilled you were happy with our online service, packaging, and quick delivery, and that you’d choose us again for Laura Ashley purchases in the future. We’ll pass your kind words to the team. Best wishes, Team maisonwhite.co.uk

maisonwhite.co.uk is rated 4.9 based on 7,718 reviews