maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,805 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,805 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely clock goes with my newly decorated dining room, very quirky, love it!!”

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“Lovely product. Good communication and fast delivery which I could track. Very impressed and expect I will order again!”

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“Their online delivery service was very efficient.”

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“Excellent quality solar light Working beautifully even with little winter sunshine”

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“I love the little Mummy Mouse, I’ve added it to my collection! Thank you Delivered in a timely fashion & emails kept me updated. Thanks & Happy New Year to the Team”

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“Delighted with my purchase at a good price too. Quick delivery & lots if correspondence from them too.”

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“Lovely item. Well priced and packaged.”

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“Very good and reliable site and very good delivery I was very happy with the website”

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“Fairy lights arrived within a couple of days of ordering. Was kept updated with tracking details. Perfect.”

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“The item arrived in good time and was packaged very well. As it was a fragile item it had a sticker on the box and had been wrapped up securely. Very happy with my purchase.”

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“I love this shop- made a few orders over the past months and never been disappointed. The parrot was really well packed so arrived intact and looks fab!! I'll be back when I've got more money...”

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“Amzazing quality bedsheets usually the price would put me off but as it was in the sale I brought it with my Christmas money and it has been well worth it as they are beutiful and it is the best sleep I have had in years. Really love them.”

maisonwhite.co.uk 5 star review on 22nd January 2026

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“Swift delivery”

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“Lovely company, prompt delivery and the quality of products is wonderful. Thank you Maison White!”

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“Love it always buy from Laura Ashley 10/10”

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“Excellent communication and the duvet set I ordered is beautiful. I was emailed to be made aware that the produce was delayed due to Christmas holidays.”

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“Excellent exactly what I wanted ,fast delivery Thank you would definitely use again .”

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“Beautiful, I am truly delighted with my wrendale hedgehog wall clock. It is even better than the picture. Lovely size and fits perfectly on my wall. Highly recommend anyone buying it you won't be disappointed.”

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“This lovely shop sells jellycat online and i love the service that they provide. The website is very easy to use and the parcels always come beautufully wrapped. Their customer service is excellent and i enjoy ordering from maison white than the official jellycat online shop! Yes, i would definately reccommend this website.”

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“Great item at a bargain price. Communication clear and shipping fast. Even arrived with a free sweet! Was a first time shopper but now wi be a repeat customer.”

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maisonwhite.co.uk is rated 4.9 based on 7,805 reviews