maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,428 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 30th July 2025

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time I've ordered from Maison White, and on both occasions I've been very pleased with the service. The items arrived quickly, were well packaged and exactly as described on the web-site. I totally recommend this company.”

Helpful Report

Thank you for your review, it is much appreciated. We love to see customers returning. And the feedback is wonderful, we are pleased you are happy! Stay safe and take care. Kind regards The Maison White Team

“This is beautiful bedding and great quality, ordering was simple and delivery was quick”

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“Excellent website, delivery easy to track and product very securely packaged.”

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“A wonderful family business with such great service My order arrived promptly within a few days with regular updates Beautifully packaged with a thoughtful thank you card and a packet of sweets So very thoughtful I would highly recommend Maison White”

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“Highly recommend Easy website and arrived quickly”

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“The most beautiful little mouse. The perfect present for my new great niece . A very good price and it arrived promptly. The wrapping was also very good. Im very happy 😊.”

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“Excellent customer service and item was well packaged. Arrived quite quickly.”

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“Brilliant, exactly as expected and well packaged - cheaper than elsewhere too! Thank you!”

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“Very good service, quality products quick delivery bought for granddaughters birthday she loved it reccomend..”

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“Lovley bedclothes at very reasonable price”

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“My order was well packaged and delivered quickly, and the little sweet treat was a lovely touch. Great communication too, I would recommend this company.”

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“Quick delivery. Excellent service.”

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“Easy to use web site, no issues with ordering online, parcel arrived in the timescale advised, delivery made by Royal Mail. Duvet cover and pillowcases are as stated on the website (and I managed to order the colour bedding I wanted!)”

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“⭐️⭐️⭐️⭐️⭐️ Absolutely lovely experience! I ordered a Milkshake Jellycat from this website and I couldn’t be more pleased! It arrived quickly, beautifully packaged, and in perfect condition. You can really tell it’s a small family-run business with care behind it, the attention to detail and personal touch made it feel special. I’d definitely recommend them and will happily shop again. Thank you so much!”

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“Good service and communication. Free delivery via royal mail within a few days. Item was the best price I could find on the internet and free delivery made it substantially cheaper than the next cheapest, well packaged and as expected. Would purchase again from Maison White.”

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“Purchased a beautiful king size duvet set from Maison White at an excellent price over 20% less than 'competitors'. Ordering online was incredibly easy. The website was welcoming and straightforward. Delighted with the speed of dispatch and delivery. A first class experience. Thank you.”

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“Very good customer service and I love the product.”

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“A perfect jelly character dispatched quickly in a clear protective bag. A brilliant way to support smaller retailers.”