maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 8,181 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 8,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 1st July 2026

Mrs Jacqueline McManus

maisonwhite.co.uk 5 star review on 21st December 2025

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Faultless Experience with Maison White. The site has an incredible range, very well priced and with something delightful for every budget. I opted for a Charlie Bears Eragon and was not disappointed. The company's communications are on point, item was well packaged for delivery which was very quick. I had no issues with the purchase so needed no follow up. I'll have no hesitation making further purchases and only wish I lived closer so I could browse at my leisure through this magical treasure trove.”

Helpful Report

Hi Laura Thank you for the glowing feedback! Hearing that you enjoyed browsing our range and that your order arrived quickly and safely makes our day. Charlie Bears Eragon is a fantastic choice! Thank you for supporting our small business, and we look forward to sending your next order your way soon. Best wishes Maison White

“Very pleased with my order it was delivered to me within 3 days , packed well . No complaints .”

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“Excellent service and very fast delivery! Highly Recommended company 5*****”

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“Excellent customer service. Received order promptly and well packaged. Thank you.”

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“My first order from Maison White. Very easy to order , beautifully packaged and arrived quickly. Will definitely order from them again . Thank you .”

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“Very pleased with my purchase. Jellycat fizzleskip bunny is gorgeous. There is going to be a very happy granddaughter. Delivery was good and packaging good.”

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“Parcel arrived .It was well packed as the contents were fragile . The fish are of great quality and look beautiful on my wall. Would definitely order from there again”

maisonwhite.co.uk 5 star review on 29th September 2026

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“Fantastic service ordered a couple of times now and never been disappointed”

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“Amazing company really so happy with the bunny. Great shipping great customer service thanks !!”

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“Well packaged thank you”

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“Beauty cushions, great price and arrived quickly.”

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“Fantastic customer service. Great communication and on time delivery.”

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“Arrived very quickly and beautifully wrapped .Very pleased with the product and would use this company again.”

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“amazing service great product”

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“Managed to get an exclusive Jellycat online, was dispatched and received within a few days, fast delivery and excellent service.”

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“An excellent shopping experience from Maison White...fast delivery, wrapped well and the little surprise was very thoughtful 😊 Would definitely use again and i'd highly recommend to anyone x”

maisonwhite.co.uk 5 star review on 27th September 2026

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“Sensible price compared to John Lewis and M&S, we have a set of these already, easy ordering, no fuss, arrived quickly and as advised via email, thankyou”

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“Just received the beautiful Morris & Co hand towels, exactly as described and safely packed & protected. Super fast delivery. Happy to do business with Maison White again. Many thanks!”

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“Love this vase. I brought a smaller one few months ago in a garden shop and wish I brought the large size.sadly they was sold out so thought check online. So pleased I did. It arrived safe and undamaged. Very happy happy with my item.”

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“Despite a missunderstanding on the delivery time, following a phone call my order arrived in time for my granddaughters birthday.was very pleased with the service and product.”

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“Arrived when it said it would, easy to order. Searched this product else where. Was a tad cheaper on this site.”

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maisonwhite.co.uk is rated 4.9 based on 8,181 reviews