maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 8,115 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 8,115 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 1st July 2026

Mrs Jacqueline McManus

maisonwhite.co.uk 5 star review on 21st December 2025

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time I've ordered from Maison White, and on both occasions I've been very pleased with the service. The items arrived quickly, were well packaged and exactly as described on the web-site. I totally recommend this company.”

Helpful Report

Thank you for your review, it is much appreciated. We love to see customers returning. And the feedback is wonderful, we are pleased you are happy! Stay safe and take care. Kind regards The Maison White Team

“Very good quality, quick and efficient service. Very pleased with my purchase.”

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“Good website. Easy to use . Once ordered the goods were despatched very quickly”

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“First time dealing with Maison White. Cannot fault service and quality of product ordered. Bonus point, M&W used Royal Mail for delivery insuring receipt of product. Highly recommend.”

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“I bought a set of bed linen which I haven't yet opened, but my dealings with Maison White have been excellent. Really rapid response to my email - and from a real person! - so rare these days. Thank you for your help.”

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“Everything was excellent thank you”

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“Fantastic and delightful clock. Fabulous colour and very fast delivery 👍”

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“i was very disappointed with this product. It looked lovely on the website but it was really plasticky and the pendulum was terrible and would break in seconds if not treated very carefully. A cheap product which was supposed to be a nice present for a dear friend but expensive to buy. Wouldn't recommend to anyone”

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“My lovely Maileg mouse arrived in super quick time, extremely well wrapped with a couple of treats enclosed. What a wonderful surprise and much appreciated. Mum mouse is adorable and added to my growing collection. I love to support small, family businesses and Maison White is exceptional. I highly recommend them for their 5 star customer service and attention to detail. I will definitely shop here again. Thank you 🌻”

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“Excellent price, excellent quality bedding and super fast delivery”

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“Bought for a present, looks beautiful, I'm sure she'll be thrilled. Good price, prompt delivery, very happy with the service 😊”

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“Good morning Very happy with the product very well packed and arrived quickly thank you very much for a good service.”

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“Everything from ordering to delivery plus the product were excellent.”

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“quick delivery and beautifully packaged. would highly recommend”

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“Bought a Jellycat Amuseable for my daughter. She loved it as she hadn't seen that particular one before. Delivery was quite quick but expensive for the size of the product.”

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“Order delivered speedily. Beautiful blend of colours. Competitively priced. Very happy with purchase.”

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“Easy to navigate website”

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“A lovely towel, very cosy with a pretty pattern. Delivery was good and the towel arrived well packaged on time. Much appreciated.”

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“Fast delivery and good communication”

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“Easy website to navigate. Would suggest if you email and don't get a reply to resend after a couple of days as I did have an issue but it's all sorted and the team were very supportive. Thank you!”

maisonwhite.co.uk 5 star review on 3rd August 2026

Helpful Report

Hi Katie Rather harsh leaving a negative review! I have checked our emails in box and we have never received any email from you, not in our spam or junk forlder either. We normally always reply to every email received within a few hours even outside working hours. Please check your sent emails, probably an error in the address?

“It came well packaged, lovely maileg wrapping paper/ ribbon too,the book is BEAUTIFULLY WRITTEN & ILLUSTRATED, very satisfied with my purchase 10/10,would buy again from this company”

Helpful Report

maisonwhite.co.uk is rated 4.9 based on 8,115 reviews