4.84 Rating 1,119 Reviews
97% of reviewers recommend

About were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
average delivery time
Next Day
on-time delivery
accurate and undamaged orders
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
4.83 out of 5
Shauna Mcverry
"I ordered a small stool and it arrived on the date expected the colours were as vivid as they appearred online excellent quality fabric used in this product absolutely love it"
Sarah Haydon
"Reasonable price for Jelly Cat product with vast selection of designs and colours . Perfect baby gift arrived very quickly thank you"
Maggie CLUER
"My Baby NEICE Blossom Just Loved Her Blossom Tulip Bunny For her 1st Birthday, Thanks So Much For Brilliant Quality & A Great Price ......"
"Love this little guy. Look at his little face. 😀"
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"Quick and efficient arrived when stated"
"Excellent communication and items of great quality. Would highly recommend and will be using again."
"Fantastic service, perfect product, exactly what I wanted Very Happy Customer"
"Tulip, the really big rabbit, arrived quickly and safely ."
"Lovely items, well packaged and arrived quickly"
"Excellent products which arrived quickly"
"Excellent product and speedy delivery."
"Excellent service as usual. Great website and quick delivery."
"My order arrived promptly and in perfect condition. Would highly recommend"
"Great selection of products, competitive prices and fast delivery."
"Bought this as part of a collection for my friends birthday. She wants to be able to get them all by xmas"
"Love it but smaller than expected"
"Super fast service and excellent price... Many thanks."
"Excellent service and fast dispatch."
"Excellent service Loved the item."
"Very happy with service received though no communication about expected delivery date."
Thank you for your review. You would have received a confirmation order email and dispatch email. If not received then it maybe that you supplied the incorrect email address on your order, or they went to your junk folder.

Kind regards
Maison White is rated 4.84 based on 1,119 reviews