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maisonwhite-co-uk Reviews

4.79 Rating 360 Reviews
95% of reviewers recommend maisonwhite-co-uk
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88.61%
319 Reviews
6.39%
23 Reviews
1.67%
6 Reviews
1.94%
7 Reviews
1.39%
5 Reviews

About maisonwhite-co-uk: Maisonwhite.co.uk were established in 2011 and operate from their retail shop in Colchester, Essex. They sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

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01206762999

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Postal Service
delivery methods
Within 5 Days
average delivery time
97%
on-time delivery
100%
accurate and undamaged orders
Customer Service
Email, Telephone, Live Chat
communication channels
Under an hour
queries resolved in
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Photo Reviews
5
Shauna Mcverry
Shauna Mcverry
Verified Buyer
"I ordered a small stool and it arrived on the date expected the colours were as vivid as they appearred online excellent quality fabric used in this product absolutely love it"
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5
Sarah Haydon
Sarah Haydon
Verified Buyer
"Reasonable price for Jelly Cat product with vast selection of designs and colours . Perfect baby gift arrived very quickly thank you"
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5
More Photos
Maggie CLUER
Maggie CLUER
Verified Buyer
"My Baby NEICE Blossom Just Loved Her Blossom Tulip Bunny For her 1st Birthday, Thanks So Much For Brilliant Quality & A Great Price ......"
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Adele Sadler
Verified Buyer
"The order took 6 days to arrive, rather longer than we would have liked but the items look fine."
Helpful Report
Hi Adele

Thank you for your review, I have checked the order. You placed your order on Saturday the 10th November by economy post which is 3-5 days. Your item was posted on Monday the 12th and delivered on the 16th, which is 4 working days!

Kind regards
Maison White
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Jacqueline Logan
Verified Buyer
"Prompt delivery product quality as expected. First time using this site but would definitely use again. Excellent selection of jelly cat soft toys"
Helpful Report
Anonymous
Verified Buyer
"Love my new voyager cushions. I have just ordered one more , but, to another address as I am not around to accept delivery next week."
Helpful Report
Alex Burnham
Verified Buyer
"Great service and great delivery"
Helpful Report
Edward Dalton
Verified Buyer
"Great quality products and very reasonably priced."
Helpful Report
Grace Thornton
Verified Buyer
"Arrived Quickly and the product is exactly what I wanted!"
Helpful Report
Catherine Courtney
Verified Buyer
"Easy to order and reasonable price but a little slow to arrive."
Helpful Report
Hi Catherine

Thank you for your review. I have looked into you order. You ordered at 8:59pm pm Saturday the 10th November, it was dispatched on Monday the 12th, economy post as ordered (3-5 working days). It was delivered 14th November which is 2 working days from dispatch. How is that slow to arrive? Have you confused us with some one else?

Kind regards
Maison White
Anonymous
Verified Buyer
"Excellent service. Voyage Msison Cushions exactly what I wanted and look fabulous in my living room. Ordered on Saturday and delivered by Tuesday."
Helpful Report
Anonymous
Verified Buyer
"Excellent service - pleased with product also.0"
Helpful Report
Anonymous
Verified Buyer
"Good site layout. Rapid dispatch. Smooth experience."
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Anonymous
Verified Buyer
"Item was perfect and great delivery! Will order again."
Helpful Report
Claire Mason
Verified Buyer
"Quick delivery"
Helpful Report
Anonymous
Verified Buyer
"Very quick delivery. Ordered Thursday arrived Monday Lovely elephant, highly recommended"
Helpful Report
Clive Hodgeon
Verified Buyer
"Best price and fast delivery."
Helpful Report
Anonymous
Verified Buyer
"Really good service. Product exactly as described, quick dispatch and delivery. Will definitely order from here again."
Helpful Report
Paula Joseph
Verified Buyer
"I paid for 24 hour tracked delivery , no tracking number given when order dispatched and arrived with 48 hours not 24 . Not happy with delivery."
Helpful Report
A bit harsh! You placed your order at 7:04pm on the 8th, it was dispatched on Friday the 9/11 Tracked 24 and according to tracking link https://www.royalmail.com/track-your-item#/tracking-, results/QJ210265983GB delivered on Monday 12th at 11:19am, that is 1 working day. I apologise if you did not receive the tracking notification it is supposed to be automated by Royal Mail, I wil take it up with them.
Tracey Hook
Verified Buyer
"Happy with all of your service thank you 😀"
Helpful Report
Karen Tribe
Verified Buyer
"Exactly as ordered. Speedy delivery. Will use again"
Helpful Report
Mandy Salisbury
Verified Buyer
"Really pleased with my purchase. Arrived very quickly and well packaged. Just in time to give as a gift this weekend, Thank you very much. I look forward to shopping with you again now I now you provide such an excellent service. Mandy Salisbury"
Helpful Report
Kate Jennings
Verified Buyer
"Great service and fast too"
Helpful Report
maisonwhite-co-uk is rated 4.79 based on 360 reviews
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