maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,627 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,627 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 18th September 2025

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time I've ordered from Maison White, and on both occasions I've been very pleased with the service. The items arrived quickly, were well packaged and exactly as described on the web-site. I totally recommend this company.”

Helpful Report

Thank you for your review, it is much appreciated. We love to see customers returning. And the feedback is wonderful, we are pleased you are happy! Stay safe and take care. Kind regards The Maison White Team

“Bought for a friend as an early Christmas pressie as she has always liked mine. Very happy Thank you so much”

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“Ordered easily. Arrived quickly. A present for my granddaughter and not yet given, but I know she will be over the moon with her little penguin”

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“Quick delivery, this is a gift so not opened yet but grandson will love it. Brilliant price. Thanks”

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“Really pretty, the stems could have been further into the base.”

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“Excellent service and fast delivery. Highly recommend”

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“Beautiful lights”

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“They got the order out to me quickly and was received easily from the courier.”

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“Bought a lovely candlestick, when it arrived I liked it so much I bought another. Good prompt service.”

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“Speedy service. At least some Jelly cats in stock.”

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“Good quality soft cushion. True William Morris patterns. Look stunning. Good price!!”

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“Arrived well packaged on time and in perfect condition.”

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“Beautiful item, bought as a Christmas gift, well packaged with quick delivery 😀”

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“Straightforward ordering and payment system, & prompt delivery.”

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“Efficient delivery”

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“Arrived on time well wrapped just as I ordered.”

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“I was very happy with their customer service as I ordered the wrong colour. I emailed them and within the hour it was sorted. The gift wrap service is a nice touch and is really nice. I would highly recommend this company”

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“Very happy with the product - Jellycat Silver Star - and the service from Maison White.”

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“Great service - quick delivery- product as expected!”

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“Maileg mouse house. Arrived quickly. Great price. There was an issue with the product (manufacturing not Maison White). Issue resolved quickly - thanks Elise. Have already placed another order.”

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“Company is very competitive and also offered free delivery. Great communications re delivery too!”

maisonwhite.co.uk 5 star review on 8th November 2025

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maisonwhite.co.uk is rated 4.9 based on 7,627 reviews