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maisonwhite.co.uk Reviews

4.9 Rating 6,520 Reviews
97 %
of reviewers recommend maisonwhite.co.uk
Company Reviews Product Reviews
1,281
 Metrics Info
4.9
Based on 6,520 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read maisonwhite.co.uk Reviews

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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Anonymous
Verified Buyer
“Purchased the folklore lights for my friends birthday, she loves them”
Helpful Report
Julie Wilson
Verified Buyer
“Fast delivery. Very pleased as the Laura Ashley curtains I bought have been discontinued in the store.”
Helpful Report
Anonymous
Verified Buyer
“very good price, fast delivery and nicely packaged. very surprised!”
Helpful Report
Anonymous
Verified Buyer
“Item as described. Communication was good and item arrived on time.”
Helpful Report
Gem Hutchings
Verified Buyer
“Prompt dispatch and the produce was in perfect condition.”
Helpful Report
Lily Eatwell
Verified Buyer
“Absolutely fantastic company! I have been trying to find these certain jelly cats everywhere and couldn't until I stumbled across Maison White. They had amazing contact and constantly sent emails with updates on my order progress and delivery was extremely quick. The jelly cats themselves were in absolutely perfect condition and the packaging was lovely. Could not be more over the moon! Will definitely be buying from them again. Thank you so much!”
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Anonymous
Verified Buyer
“Good service.”
Helpful Report
Kevin Borthwick
Verified Buyer
“Great Christmas Decoration, Very Carefully packaged, will buy from you again.”
Helpful Report
Lindsay MacGregor
Verified Buyer
“Super service and such a cute plushie”
maisonwhite.co.uk 5 star review on 29th February 2024
Helpful Report
Anonymous
Verified Buyer
“Used the maison white web site to order living room curtains. There was plenty of choice and the curtains were very reasonably priced.They arrived on time and were well packaged. Very good quality and looked exactly like the online pictures”
Helpful Report
Anonymous
Verified Buyer
“Very quick delivery. Efficient and informative.”
Helpful Report
Lily Mcdonnell
Verified Buyer
“I have still not received my order after a month. This was meant to be a gift so I am very disappointed it has not arrived. I have also not received a reply to any emails about the order.”
Helpful Report
Hi Lily We contacted you as your parcel was returned to us the address you provided was incorrect. The address was supplied by you. We ave not heard back from you. Though I can now see an email in the inbox, likely instigated by this review request. The review is unfair, given the mistake was yours and we have not heard back from you! Kind regards Maison White
Order placed on 7th Feb (today is the 29th Feb) Dispatched on the 8th Feb Received back to us on the 19th (FL136610580GB) We emailed you on the 19th to ask if you would like them resent.
Julie Phillips
Verified Buyer
“Great customer service & fast delivery, packaged well too:-) My brother-in-law loved his biscuit tin! I will definitely be back for more!”
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Rhena Sturgess
Verified Buyer
“Thank you. Very pleased with item. Delivery on time.”
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Jade Light-Hausermann
Verified Buyer
“Web site easy to navigate; checkong out aimple & quick; great selection at good prices.”
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Susan Johnson
Verified Buyer
“Very pleased with the service and goods”
Helpful Report
Anonymous
Verified Buyer
“Ordered a Didicar for my grandson - it was a keen price, it arrived quickly and he loved it.”
maisonwhite.co.uk 5 star review on 29th February 2024
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Anonymous
Verified Buyer
“Excellent fast service.”
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Anonymous
Verified Buyer
“Cannot get response in time, and you made a mistake by only shipping one of the items. However, once I got response, the assistants are all supportive”
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Lorraine Smith
Verified Buyer
“Simple to order, delivery early”
Helpful Report
maisonwhite.co.uk is rated 4.9 based on 6,520 reviews
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