Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.85

4.9 Rating 4,751 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.9

Based on 4,751 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Made by Cooper 5 star review on 2nd June 2026

1009

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can only recommend them! Very good and fast customer service, order arrived in time and very happy with it!”

Made by Cooper 5 star review on 29th June 2017

Helpful Report

Posted 8 years ago

“Pins turned out perfect. Custumers services send my pins to production two weeks later because they forgot (!?), and usually take between 1 and 2 weeks to answer an email.”

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Posted 8 years ago

“Ordered patches and pin badges. Was give a delivery upon payment which we were happy with. 4 weeks later and we are still waiting on the pins and will have another 2/3 week wait for them. The patches recieved did look super though”

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Posted 8 years ago

“Good work, excellent quality.”

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Posted 8 years ago

“Made By Cooper is great - very helpful, very friendly, and the pins look fantastic.”

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Posted 8 years ago

“Made by Cooper does a great job of ensuring that the customer understands what they're getting and paying before the ordering process even begins. This is something that I don't see a lot in other pin companies and definitely what attracted me. On top of this, they have an incredible social media presence and use their Instagram to advertise pins they've made for their customers. While this is all very nice, there were times I felt uneasy with the company. When ordering, a final possible date of delivery is listed and the invoice informs you of when you might get a proof, but beyond that, you are left in the dark. After I approved the proof, I was ignorant to the process of my pin. I hoped for some way to check on this order. I emailed asking for an update and my pins immediately shipped to me, which I hope was coincidental. I've recently seen the company making updates, so transparency issue might already be on its way to being resolved. The pins turned out great and the quality I expected with a few pins having regular line abnormalities. My only concern was that one area that was listed on the proof as white turned out a soft bluish gray color instead. This isn't a big deal and no one has complained about it, but I wish it was white instead. I'm pretty happy overall, just a little uncomfortable at certain parts.”

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Posted 9 years ago

“We were very impressed with the finish of the badge and it was exactly what we wanted! Thank you again for all your hard work, you'll definitely be hearing from us again. Thank you The Royal Orthopaedic Hospital, Birmingham”

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Posted 9 years ago

“The quality is excellent. Service fabulous and after production is finished, shipping was quick!”

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Posted 9 years ago

“Great quality product, guys. Thank you.”

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Posted 9 years ago

“Second time that we ordered from Made by Cooper. Service was excellent and the quality of the hard enamel pin is amazing. Thank you!”

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Posted 9 years ago

“First time I have used Made by Cooper. The service was excellent, quick and professional. The customer service and design team were very helpful indeed and were not put off that I regularly requested updates to how the order was progressing, in fact it was finished earlier than scheduled which was great!. One small thing..I would have liked to have seen/held a sample at the outset before confirming the order because I would have gone for a slightly bigger size. I will certainly use again and recommend. Thank you.”

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Posted 9 years ago

“excellent quality and next day delivery thank you !”

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Posted 9 years ago

“The product is GREAT, however, delay on shipping was a shame. I did everything right my end but there was 20% time added on which was a real shame or it would have been 10/10 for me.”

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Posted 9 years ago

“I have never had a delivery made so fast! So unexpected, thank you.”

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Posted 9 years ago

“Good communication and kept updated through the whole process.”

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Posted 9 years ago

“Fantastic quality pins, with great detail. Although we found it difficult to determine the metal badge colours from the website one quick call to customer services cleared that issue up. Overall we are really happy with the end product and will definitely use you again and recommend you to others.”

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Posted 9 years ago

“made a product I am really happy with.”

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Posted 9 years ago

“The quality of the soft enamel pins is amazing. The pins look way better than expected.”

Made by Cooper 5 star review on 21st June 2017

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Posted 9 years ago

“The quality of your work is superb and surpassed all my expectations. The customer service is exceptional and your team answered all my questions and helped make this project a huge success. I can't thank you enough!”

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Posted 9 years ago

“They had a good and smart production person handling the interaction. Good job translating my image into workable product. Nice result. However, it was not clear from the website that the products would be made in China. The entire process took a very long time, and with very little communication.”

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Posted 9 years ago

Made by Cooper is rated 4.9 based on 4,751 reviews