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Made by Cooper Reviews

4.8 Rating 4,657 Reviews
97 %
of reviewers recommend Made by Cooper
4.8
Based on 4,657 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read Made by Cooper Reviews
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Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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I made two orders with Made by Cooper, one was very straight forward and the design went into production as soon as they had made their edits to it. The second was not as easy, my idea wasn't coming together as I had imagined, but made by cooper were more than helpful. They recommended me other colours that might be suitable, explained why some of my requests might not do well in print and we're more than accommodating to my tweaks here and there. In less than a week that order had also gone to production. Overall I'm so pleased with how the pins turned out, they arrived just before the estimated timing, the quality has been great and the colours on the enamel are even better in person. So happy with the outcome and looking forward to getting more pins made with them in future.
Made by Cooper 5 star review on 6th May 2017 Made by Cooper 5 star review on 6th May 2017
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Posted 8 years ago
From quotes to design proofs to delivery MBC have delivered on time and as expected. I don't think I can give a higher compliment than that! The only reason it isn't a 5* review is I had to prompt them 2 weeks after placing the order to ask when the Design Team would get in touch and then suddenly I got the e-mails. But the entire order was delivered as quoted and on time.
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Posted 8 years ago
2 months, no pins, no apology, terrible service
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Posted 8 years ago
They came out great. I was wondering what I would need to do to have you post my pin on your Instagram. Thank you.
Made by Cooper 5 star review on 5th May 2017
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Posted 8 years ago
Good communication! Received on time! And beautiful result!! Haappyy customer!
Made by Cooper 5 star review on 4th May 2017
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Posted 8 years ago
Great customer service and product designed for me
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Posted 8 years ago
Excellent service and a quality product with very good definition.
Made by Cooper 5 star review on 2nd May 2017
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Posted 8 years ago
The pins are amazing, they look great and exactly like the drawing. Out of 103 pins that were send to me 7 are defective though, some dents in the enamel, or stains and one of the backings doesn't work. But on average that's pretty good I guess. They seem to work best on thicker cloth, since they spin upside down on thinner cloth, maybe there should be an option for double pins on the back for heavier enamel pins? The people who work at made by cooper are also very patient and help you with any questions they have. The whole process took about two months.
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Posted 8 years ago
Good communication, timely delivery and most importantly - top quality product!
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Posted 8 years ago
I'm really happy with how the product came out and the different options that you offer. You guys are a little more expensive than your competitors but I chose you because of your past work with my favourite artists and that your based in ny hometown. However, I found there was a great lack of communication. After ordering there was zero interaction, and I had to ask about when I would received he proof, etc. Other than that I'm really please with the quality of the product.
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Posted 8 years ago
The product quality is great! The only thing that needs tweaking is the ordering system-(there needs to be a better method for reordering the same product), response time (it often took for me to have to reach out to find out the status of my order which is a pain when you live in another country) there needs to be an automated update system.
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Posted 8 years ago
They worked very well with us to help create the design which we wanted, the item arrived on time and as expected and the delivery of sample coins really helped us to gauge what we wanted from the design
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Posted 8 years ago
brilliant product delivered on time
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Posted 8 years ago
My lapel pins came out bette than I expected! Top notch production, quality and each pin was carefully packaged.
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Posted 8 years ago
Very easy to order. Finished product was excellent quality.
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Posted 8 years ago
Great badges. Looked brilliant. Arrived the day after ordering.
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Posted 8 years ago
Very professional service, great attention to detail and a great product.
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Posted 8 years ago
I recently made my first order of 2 types of badges that I had designed. The fantastic team at Made by Cooper went through the process with me, adjusting everything until I was totally happy. The badges are fantastic quality and I would recommend them to anyone looking to have something made.
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Posted 8 years ago
Product quality
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Posted 8 years ago
Always great service! I've placed 6 orders since last year. Everytime I have any issues, they rectify the situation for me promptly. They also have great customer service and are always willing to answer any question or concerns promptly. These are the reasons I keep coming back.
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Posted 8 years ago
Made by Cooper is rated 4.8 based on 4,657 reviews