Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,604 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good efficient service all round. Good value, good range of fittings and lamps.”

Helpful Report

Posted 15 years ago

Thank you for your custom and for taking the time to leave feedback. Please visit our website again soon. Kim Puttick Customer Services Manager

Posted 6 years ago

“Lyco are useful to me with regard to more specialist lamps that are not commonly available eleswhere. Delivery times are excellent. Customer service is good especially when dealing with replacements, breakages, etc.”

Helpful Report

Posted 15 years ago

Thank you for your custom and your comments. We endeavour to deliver an exceptional service along with the newest most innovative products at the best possible price. We are pleased you found this to be so. Kim Puttick Customer Service Manager

Posted 6 years ago

“Had not heard of Lyco until I searched for this specific product on the internet and found exactly what I was looking for on their site. They have a very innovative and energy efficient product line, and I have bookmarked them for future reference. Customer support was prompt, helpful and efficient.”

Helpful Report

Posted 15 years ago

Thank you for your custom and for taking the time to leave feedback. Our aim is to provide the best new products along with exceptional customer service and am pleased we were able to deliver this. Kim Puttick Customer Services Manager

Posted 6 years ago

“Good renge of lighting products at reasonable prices. Excellent despatch times and good customer service. Recommended.”

Helpful Report

Posted 15 years ago

Thank you for you custom and for taking the time to leave positive feedback. Kim Puttick Customer Service Manager

Posted 6 years ago

“Very good ,very efficient, one light fitting arrived with broken lamp, one email later a replacement was on its way to me. Very happy ...these people stand behind their service.”

Helpful Report

Posted 15 years ago

Thank you for your feedback. I apologise for the damage on your delivery and am pleased we were able to resolve to you satisfaction. Thank you for using lyco. Kim Puttick Customer Services Manager

Posted 6 years ago

“very easy to order, quick delivery goods in good order”

Helpful Report

Posted 15 years ago

Thank you for your custom and for leaving feedback. Please visit our website again soon. Kim Puttick Customer Service Manager

Posted 6 years ago

“Good website very easy to use system and excellent range of products. Shame the whole thing was spoilt by a 5 day delivery from Fedex and the package badly squashed, products fortunately saved by the good internal protection by Lyco.”

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Posted 15 years ago

I am pleased you were happy with the website and the service we offer but would like to look into why the delivery was so very late, at the moment it looks like the day the delivery was due Fri 8/7 they could not find you address but then took the parcel out the next working day Mon 11/7 and was then signed for. Apologies for the delay this is not usual for Fedex, we have found them to be extremely conscientious. Kim Puttick Customer Service Manager

Posted 6 years ago

“prompt service and good range of items”

Helpful Report

Posted 15 years ago

Thank you for your custom and for taking the time to leave feedback. Kim Puttick Customer Service Manager

Posted 6 years ago

“An Excellent service with good quality products. I ordered at 3pm and I had my product at 7am the next morning, brilliantly packaged, fast and would certainly recommend and will use in the future!”

Helpful Report

Posted 15 years ago

Thank you for taking the time to leave feedback. We work hard to ensure the service we offer meets with your requirements and am pleased to hear we have succeeded and that you will visit our website again. Kim Puttick Customer Service Manager

Posted 6 years ago

“Prompt and efficient, providing they stock what you require.”

Helpful Report

Posted 15 years ago

Thank you for your feedback. I will pass you comments on to our purchasing team so they can investigate the Sylvania flood lamps. Kim Puttick Customer Service Manager

Posted 6 years ago

“A good range of products at competative prices”

Helpful Report

Posted 15 years ago

Thank you for your custom and for taking the time to leave feedback. Kim Puttick Customer Service Manager

Posted 6 years ago

“Have now used Lyco several times, this experience as good as before”

Helpful Report

Posted 15 years ago

We appreciate you have a vast array of companies to purchase from and thank you for your continued custom and support. Kim Puttick Customer Service Manager

Posted 6 years ago

“Fairly easy to use although I found the categorisation / grouping on website a bit unhelpful. Could be because the product is a bit off mainstream. I would be interested to receive information about options for when the incandescent bulbs are no longer available.”

Helpful Report

Posted 15 years ago

Thank you for your feedback. Please do not hesitate to call and speak to the sales team on 01908 651100 who will be only too pleased to talk you through all the options available for replacements for Incandescent lamps. We also have a new catalogue available from September that will contain options and information on this subject. Kim Puttick Customer Service Manager

Posted 6 years ago

“Efficient.”

Helpful Report

Posted 15 years ago

Thank you for taking the time to leave feedback. Kim Puttick Customer Service Manager

Posted 6 years ago

“My order was handled swiftly and efficiently, particularly as it was only for 3 items. I was very pleased.”

Helpful Report

Posted 15 years ago

I am pleased we were able to help with the items you required and that you were happy with the service you recieved. Kim Puttick Customer Service Manager

Posted 6 years ago

“only part order received”

Helpful Report

Posted 15 years ago

I apologise that one of the items ordered was out of stock at the time of dispatch and had to follow on and trust you received this without problem. Please do not hesitate to call our Customer Service line 01908 651100 option 2 should this not be the case. Kim Puttick Customer Service Manager

Posted 6 years ago

“Easy to use website, prompt delivery, excellent packaging.”

Helpful Report

Posted 15 years ago

Thank you for your custom and for taking the time to leave feedback. I am glad you were pleased with the products and services offered. Kim Puttick Customer Services Manager

Posted 6 years ago

“Easy to use website; very prompt service.”

Helpful Report

Posted 15 years ago

Thank you Mr Henton for your custom. I am pleased you found the products you needed and recieved them in good time. Kim Puttick Customer Service Manager

Posted 6 years ago

“A very efficient company to deal with.”

Helpful Report

Posted 15 years ago

Thank you for your custom and for taking the time to leave feedback. Kim Puttick Customer Service Manager

Posted 6 years ago

“Fantastic customer service on the phone helpline. Very friendly and efficient.”

Helpful Report

Posted 15 years ago

Thank you for your comments. Our sales and customer service staff are well trained in our products and are always happy to offer advice or help in any way possible. Kim Puttick Customer Service Manager

Posted 6 years ago

Lyco is rated 4.7 based on 16,604 reviews