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Lyco Reviews

4.7 Rating 16,353 Reviews

96 %

of reviewers recommend Lyco

Company Reviews

Product Reviews

4.7

Based on 16,353 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

Visit Website

Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Lyco 5 star review on 3rd December 2023

Lyco 5 star review on 5th October 2023

Lyco 5 star review on 30th June 2023

Lyco 5 star review on 30th June 2023

Lyco 5 star review on 17th January 2023

Lyco 5 star review on 25th September 2022

Lyco 5 star review on 18th February 2022

8

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery . Thought postage was a bit steep”

Posted 4 years ago

“Good product delivered when they said thy would”

Posted 4 years ago

“Customer services are slow to respond, but they refunded my delivery charge after missing a delivery schedule.”

Posted 4 years ago

“Overall, I was quite pleased with the lamp I bought, however, the recommended light-bulb offered towards the end of the purchase was not a good match for the lamp. Its design restricts the light to shine mostly through one end of the lamp shade. I bought another bulb in a supermarket which spreads the light through more of the shade.”

Posted 4 years ago

“The problem was caused by the delivery company which placed my parcel by a neighbours door when I was in an waiting. There was no contact number for Hermes and I had to go searching”

Posted 4 years ago

“Efficient service - no conplaints”

Posted 4 years ago

“Very good and prompt service”

Posted 4 years ago

“Lyco is okay! but let down by their suppliers.”

Posted 4 years ago

“The LED?s arrived and they are the correct size were brighter than expected and the correct colour temperature. All is good. However the courier ?Hermes? had then in the local van for three days before delivering to my door. That was not a big problem for me but I could imagine it would be a problem for some business.”

Posted 4 years ago

“Products as described/expected. Arrived in delivery timescale expected. Packaging Fb badly bashed and mistreated on delivery - lucky no damage to the actual products”

Posted 4 years ago

“Arrived in good condition and on time hav'nt installed yet so can't comment on how they perform”

Posted 4 years ago

“The two lighting strips are excellent. My only criticism is that they arrived at the bottom of a very large box with lots of packing on the top. If the idea was to protect the lighting with the large box and packing then it failed as there was nothing under the lighting. There was no need to send such a large box as a padded envelope would have been adequate and as it was coming by courier and not through the general mail there would have been less risk of breakage. If packaging had been better then you would have received "excellent".”

Posted 4 years ago

“Supply of products was as expected. the items required were as described and arrived within the advised timescale. My only minor criticism is with Hermes courier which delivered the parcel to outside my front door, making no attempt to contact anyone in the house (I was home). They sent me a text to say they had delivered the package with an image of the signature of whoever was supposed to have received the package. This must have been the drivers signature as no-one else was home (I would have been aware of any attempt to contact someone in the house), the package was actually left at the front door (next to a meter box) and a neighbour was also not involved in taking delivery.”

Posted 4 years ago

“Fast delivery”

Posted 4 years ago

“Good service delivery was on time”

Posted 4 years ago

“Great product,wrapped realy well.1 negative, emails were late. Would use them again.”

Posted 4 years ago

“Excellent customer service by Joy but unsuitable product for return not collected by DHL (they said it was!)”

Posted 4 years ago

“Product was not good but full refund given”

Posted 4 years ago

“Great”

Posted 4 years ago

“Quick easy transaction good website easy to navigate pleased with the product I purchased.communication was excellent whole process was let down by a very poor courier service was pointless paying for express delivery to be honest.checked app hull reviews on line and other customers say same poor courier.”

Posted 4 years ago

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Lyco is rated 4.7 based on 16,353 reviews