Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,526 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery was prompt but it appears I have received a LED light with a standard orange glow instead of the cool white. I must assume it was an oversight on my part but I can't return it as I have fitted it to the ceiilling”

Helpful Report

Posted 2 years ago

“Was pleased how quick order came through”

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Posted 2 years ago

Thanks so much. The Customer Care Team

Posted 2 years ago

“Prompt delivery. Extensive stock. Too many marketing emails”

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Posted 2 years ago

“5W LED Globe SES/E14 Non-Dimmable Delayed twice due to supplier availability but Lyco (Rebecca) kept me informed and I am glad to confirm I took delivery. Thank you Rebecca.”

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Posted 2 years ago

Many thanks for your feedback. The Customer Care Team

Posted 2 years ago

“Easy to use website Prompt delivery Excellent product Thank you”

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Posted 2 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. The Customer Care Team

Posted 2 years ago

“Parcel expected Monday but arrived Tuesday due to transport problems...but i was kept informed It was delivered within the scheduled slot on the Tuesday It has not yet been opened for inspection”

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Posted 2 years ago

Thank you for your order. The Customer Care Team

Posted 2 years ago

“The lights only arrived yesterday, but all looks good and hope they'll be sparkling very soon.”

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Posted 2 years ago

Many thanks for taking the time to get in touch. We hope you are delighted with your choice. The Customer Care Team

Posted 2 years ago

“Very pleased with the item I purchased but it arrived damaged. Normally I would put this down to the postage service but as the outer box it came in was undamaged I would have to assume it was sent to me as such.”

Helpful Report

Posted 2 years ago

Many thanks for getting in touch. So sorry for any disappointment caused. We would never intentionally send out a damaged product. We will review with our QC team as to how we can improve this area. The Customer Care Team

Posted 2 years ago

“Very good price and excellent delivery”

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Posted 2 years ago

You are very welcome. Thank you. The Customer Care Team

Posted 2 years ago

“I found the ordering easy enough but your couriers leave a lot to be desired. On Friday they informed me that they had got my parcel and would be delivering it later. However ever since this message it has been one excuse after another and here we are at Saturday afternoon and nothing has arrived. So much for overnight deliveries??? I’ll update when I receive my lamp?”

Helpful Report

Posted 2 years ago

We are very sorry for the carrier delay with delivering your order and apologise for any inconvenience caused to you as a result. The Customer Care Team

Posted 2 years ago

“Good efficient service , my goods arrived promptly and were exactly as described and I would be very happy to recommend Lyco for your lighting needs . The only negative I would leave is the packaging is poor and one shipment arrived damaged otherwise I would give five stars ⭐️”

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Posted 3 years ago

Thank you for taking the time to comment. We are sorry you had cause to be disappointed with regard to the packaging. The Customer Care Team

Posted 3 years ago

“Bulbs - good prices, delivered next day. Will use again.”

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Posted 3 years ago

Many thanks for your feedback. The Customer Care Team

Posted 3 years ago

“Kept up to date with delivery, slight down side packaging a bit damaged”

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Posted 3 years ago

Sincere apologies your order arrived with the packaging less than pristine. Let us know please if we can assist further. The Customer Care Team

Posted 3 years ago

“order arrived quickily and all good. The only thing i would say is to suggest that the cable length on the under cabinet lights be increased from 1m to 1.5m as the wall cabinets in a kitchen are usually 720mm in length. This makes it almost impossible to connect up without having more than one connection. Only my opinion”

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Posted 3 years ago

Thank you for your feedback. The Customer Care Team

Posted 3 years ago

“Once I had the necessary code for the bulb I needed (kindly provided by a nice young man in Screwfix, Inverness!) ordering was simple although I was a little dismayed at being charged £5.99 delivery and all because I live in Inverness! People, there are vans and lorries up and down the road every single day to the central belt - i.e. Glasgow etc! Feel a bit grieved at being penalised for living in a more civilised area!! Sorry for the rant. Bulb received today and now fitted!”

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Posted 4 years ago

Thank you for your feedback. The carriers denote the postcode areas which attract extra costs and charge us accordingly. We then significantly subsidise the cost for our customers. The Customer Care Team

Posted 3 years ago

“Good supplier One product was out of stock They coordinated delivery of everything together when stock arrived Easily done Very pleasant Thanks GAIN”

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Posted 4 years ago

You are very welcome. The Customer Care Team

Posted 3 years ago

“Very Prompt service.”

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Posted 4 years ago

Thank you. The Customer Care Team

Posted 3 years ago

“The ordering and turn around time for shipping was very good but unfortunately the tube arrived broken due to insufficient packaging. A replacement had to be ordered.”

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Posted 4 years ago

Sincere apologies your order arrived damaged. The Customer Care Team

Posted 3 years ago

“Light bright in the shed. Arrived on 2nd day, paid for express delivery.”

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Posted 4 years ago

Thank you for offering feedback. The Customer Care Team

Posted 3 years ago

“There was no problem. Some of the bulb manufacturers are a bit 'obscure' but if they work - that's ok. I don't really like the flow of email and messages. I ordered some bulbs and you delivered them. Full Stop. I don't need to know when they were dispatched; where the driver is; or what he had for breakfast......And then, there is the inevitable questionaire. Just want to order a few bulbs and have them delivered..... Cheers, John Ward.”

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Posted 4 years ago

Thank you for getting in touch. Most customers appreciate our messaging to be able to plan for the delivery. If messaging is not required customers can let us know and we can remove contact details from the order. The Customer Care Team

Posted 3 years ago

Lyco is rated 4.7 based on 16,526 reviews