Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,587 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

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“Advised that product would be delivered on 8th, did not turn up. Delivery rescheduled for 9th, only 1 of 4 boxes was delivered. Now being told other boxes were taken back to the depot and will be delivered on Monday. Poor communication.”

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Posted 3 years ago

Sincere apologies. Not the service we expect from our carrier partners. The Customer Care Team

Posted 3 years ago

“Ordered lights from lyco, fast next day delivery highly recommended”

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Posted 3 years ago

Your feedback is very much appreciated. Thank you. The Customer Care Team

Posted 3 years ago

“Can't say anything, not had deliver yet,”

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Posted 3 years ago

Sincere apologies for the delay. The Customer Care Team

Posted 3 years ago

“To whom it may concern. My replacement item was delivered promptly and in good condition the original was damaged in transit the replacement was dealt with by Laura at your customer services very promptly I am satisfied with the service. H Shaw.”

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Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. The Customer Care Team

Posted 3 years ago

“Lighting delivered as promised. Unit working well.”

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Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. The Customer Care Team

Posted 3 years ago

“A complicated order arrived complete and on time. Thank you”

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Posted 3 years ago

Thanks so much. The Customer Care Team

Posted 3 years ago

“Easy to order online, great price and the items arrived the next day unbelievable! Able to get on with sorting my lighting out straight away as it was so quick. Well chuffed and would definitely use Lyco again. Thanks! 👍”

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Posted 3 years ago

Thank you for your very kind comments. The Customer Care Team

Posted 3 years ago

“no problem at all”

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Posted 3 years ago

Thank you for your very kind comments. The Customer Care Team

Posted 3 years ago

“Good quality and service”

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Posted 3 years ago

You are very welcome. Thank you. The Customer Care Team

Posted 3 years ago

“First order really happy came next day as they said it would brilliant service”

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Posted 3 years ago

Many thanks for taking the time to comment. The Customer Care Team

Posted 3 years ago

“Lyco's service has always been first class and our recent dealings is the same.”

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Posted 3 years ago

We are delighted you are so pleased with your purchase. The Customer Care Team

Posted 3 years ago

“Had the same product from a local store which was faulty.Needed one ASAP.ordered from here at 13.30 and was delivered by 3pm the day after even though i didnt pay the extra for next day delivery..nice bright LED light and so simple to fit...Just wish i needed more of them..”

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Posted 3 years ago

Thank you so much for your lovely feedback. The Customer Care Team

Posted 3 years ago

“Good products and service.”

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Posted 3 years ago

We are delighted you are so pleased with your purchase. The Customer Care Team

Posted 3 years ago

“Great light easy to fit Needs delivery sorting”

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Posted 3 years ago

We are very grateful for your feedback. The Customer Care Team

Posted 3 years ago

“Brilliant response ,delivered next day, exceptional discounted price all 21 LED spot light bulbs fitted next day ,much brighter than the original halogen ,ver¥ satisfied .”

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Posted 3 years ago

We are delighted you are so pleased with your purchase. The Customer Care Team

Posted 3 years ago

“THIS WAS MY FIRST TRANSACTION WITH LYCO. I FOUND THE WEBSITE EASY TO USE AND IDENTIFIED EXACTLY THE PRODUCT I WAS LOOKING FOR WITHOUT HASSLE. DELIVERY OF MY ORDER WAS COMMENDABLY QUICK AND THE GOODS WERE EXACTLY AS ORDERED. WHO COULD ASK FOR MORE ? I CERTAINLY EXPECT TO BE DOING FURTHER BUSINESS WITH LYCO IN FUTURE.”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon. The Customer Care Team

Posted 3 years ago

“Excellent service and kept up-to-date at all times with delivery information.”

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Posted 3 years ago

“User-friendly website and easy ordering process. Fast and efficient delivery and goods well packed. Will use again, and can highly recommend Lyco.”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon. The Customer Care Team

Posted 3 years ago

“Lyco communication was great and the apparent delivery time was also good. Unfortunately they use DX express as their couriers who have now failed to deliver on 2 occasions, 1st time they never showed and the 2nd time I literally walked up to the driver to ensure I got my parcel but he just drove off. Lyco really should have done their due diligence before contracting such an awful firm.”

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Posted 3 years ago

I am sorry that you feel your experience shopping with us wasn’t as it should have been. I note that you have been refunded for the items in full. The Customer Care Team

Posted 3 years ago

“Not received my parcel yet”

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Posted 3 years ago

Thank you for getting in touch, unfortunately, our carriers APC were unable to deliver on the 8th and it is back out for delivery today THe Customer Care Team

Posted 3 years ago

Lyco is rated 4.7 based on 16,587 reviews