Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,563 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well priced product with speedy delivery, have used several times before and will definitely use again.”

Helpful Report

Posted 3 years ago

Thank you - we look forward to you shopping with us again very soon. The Customer Care Team

Posted 3 years ago

“very fast good price well packed could be better 5*****”

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Posted 3 years ago

Many thanks. The Customer Care Team

Posted 3 years ago

“Although not had time to put it up yet. It looks good and just what I was looking for. Impressively speedy delivery.”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again. The Customer Care Team

Posted 3 years ago

“Excellent product excellent service thankyou”

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Posted 3 years ago

We work very hard to provide customer service excellence so thank you for your acknowledgement. The Customer Care Team

Posted 3 years ago

“Looked on the website, found my lights, delivered three days later, fantastic service and fantastic product. Well done Lyco”

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Posted 3 years ago

Thank you so much for your feedback. The Customer Care Team

Posted 3 years ago

“Never used the company before or even heard of them, but found them first class with good prices, communication, and delivery times. APC were also very good with communication and delivery times.”

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Posted 3 years ago

We look forward to you shopping with us again very soon. The Customer Care Team

Posted 3 years ago

“Quick and speedy service. Ordered on the internet and goods were delivered next day.”

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Posted 3 years ago

Thank you for your order. The Customer Care Team

Posted 3 years ago

“great product great service”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

“Excellent service,very quick delivery”

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Posted 3 years ago

Many thanks for taking the time to comment. The Customer Care Team

Posted 3 years ago

“The light is exactly what I wanted for my shed”

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Posted 3 years ago

Delighted you are so pleased. The Customer Care Team

Posted 3 years ago

Many thanks. The Customer Care Team

Posted 3 years ago

“The Products are OK. However, their system initially confirmed I had not placed an order then charged and sent 4 separately packages including four delivery charges. Had I required 16 bulbs then one order would have been adequate, never four times four bulbs. Complete incompetence and indifference has been shown by Lyco Group Ltd.”

Helpful Report

Posted 3 years ago

Thank you for getting in touch. I am sorry you appear disappointed with your experience shopping with us. However, you repeated your original order a further three times despite being sent an order confirmation timed at 14:28, which you appear to have overlooked, after the very first transaction. Subsequent order confirmations sent to you were timed at 14:29, 14:30 and 14:31 respectively. I will forward these to you again. I am not sure why you believe this is an error on our part. We had no errors at all with our system and no similar feedback of any issue from other customers buying online at the same time. The best course of action perhaps would have been to contact us before repeating the order and we could have confirmed your original order had been received. In addition, regular checking spam/junk folders is always advised. If you need any assistance in relation to returning the unwanted items for refund please let us know and we will be happy to help. Our telephone number is 0346 646 1133 (Option 2). Our email address is customerservice@lyco.co.uk. The Customer Care Team

Posted 3 years ago

“I have bought a number of LED battons from Lyco. They always arrive on time and in perfect condition. I defiantly would recommend this company and there products.”

Helpful Report

Posted 3 years ago

You are very welcome. Thank you. The Customer Care Team

Posted 3 years ago

“Totally Professional how LYCO run there Business ! The products and the Delivery they offer, will take some beating !”

Helpful Report

Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. The Customer Care Team

Posted 3 years ago

“Ordered two lightbulbs on the Wednesday afternoon and were delivered Thursday morning. Well done.”

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Posted 3 years ago

We are very thankful for your very kind comments. The Customer Care Team

Posted 3 years ago

“2 bulbs smashed due to inadequate protective packing in delivery”

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Posted 3 years ago

Very sorry to hear two of your bulbs arrived damaged. Our products are fragile and despite best endeavours periodically damage occurs in transit. Having checked with the customer care team they do not appear to have been given the opportunity to resolve this matter prior to your post above. We will be in touch directly in this regard.

Posted 3 years ago

“Excellent good quality and excellent good fast delivery service 👌”

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Posted 3 years ago

Many thanks! The Customer Care Team

Posted 3 years ago

“Good efficient service , my goods arrived promptly and were exactly as described and I would be very happy to recommend Lyco for your lighting needs . The only negative I would leave is the packaging is poor and one shipment arrived damaged otherwise I would give five stars ⭐️”

Helpful Report

Posted 3 years ago

Thank you for taking the time to comment. We are sorry you had cause to be disappointed with regard to the packaging. The Customer Care Team

Posted 3 years ago

“Very quick delivery, and the product that I bought, was perfect for the job.”

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Posted 3 years ago

Thanks so much. The Customer Care Team

Posted 3 years ago

“I have always received excellent service, with good products at a fair price. On the one occasion a parcel arrived damaged, the matter was sorted promptly without fuss. I highly recommend Lyco for all your electrical needs.”

Helpful Report

Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. The Customer Care Team

Posted 3 years ago

“Very good can't fault it”

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Posted 3 years ago

We are delighted you are so pleased with your purchase The Cusotmer Care Team

Posted 3 years ago

Lyco is rated 4.7 based on 16,563 reviews