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Lyco Reviews

4.7 Rating 16,553 Reviews
96 %
of reviewers recommend Lyco
Read Lyco Reviews

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous
Anonymous  // 01/01/2019
Delivered to wrong address
Helpful Report
Posted 3 years ago
We would be grateful if you could contact us at customerservice@lyco.co.uk with some identifying details as we cannot seem to locate the incident you are reporting. The Customer Care Team
Posted 3 years ago
I’m very pleased with the quality and look of my recently purchased bulkhead outdoor light.
Lyco 5 star review on 25th September 2022
Helpful Report
Posted 3 years ago
We work very hard to provide excellent customer service so thank you for your acknowledgement. The Customer Care Team
Posted 3 years ago
Customer Service excellent. Both technical and after delivery. The lightbulbs arrived badly packed and rattling so asked for replacement. CS asked for better packing. Arrived next day. They were better packed but still rattling in box. Let's hope they are OK. The only packing was large air balloons too big to wrap around small items - like bubble wrap.
Helpful Report
Posted 3 years ago
We work very hard to provide excellent customer service so thank you for your acknowledgement. The Customer Care Team
Posted 3 years ago
Quick delivery
Helpful Report
Posted 3 years ago
Thank you, we very much value our customer’s feedback. The Customer Care Team
Posted 3 years ago
I could see straight away that the dusk til dawn light I bought was a quality product. Excellent next day delivery. A spot on customer experience.
Helpful Report
Posted 3 years ago
Thank you, we very much value our customer’s feedback. The Customer Care Team
Posted 3 years ago
Advised that product would be delivered on 8th, did not turn up. Delivery rescheduled for 9th, only 1 of 4 boxes was delivered. Now being told other boxes were taken back to the depot and will be delivered on Monday. Poor communication.
Helpful Report
Posted 3 years ago
Sincere apologies. Not the service we expect from our carrier partners. The Customer Care Team
Posted 3 years ago
Ordered lights from lyco, fast next day delivery highly recommended
Helpful Report
Posted 3 years ago
Your feedback is very much appreciated. Thank you. The Customer Care Team
Posted 3 years ago
Can't say anything, not had deliver yet,
Helpful Report
Posted 3 years ago
Sincere apologies for the delay. The Customer Care Team
Posted 3 years ago
To whom it may concern. My replacement item was delivered promptly and in good condition the original was damaged in transit the replacement was dealt with by Laura at your customer services very promptly I am satisfied with the service. H Shaw.
Helpful Report
Posted 3 years ago
We work very hard to provide excellent customer service so thank you for your acknowledgement. The Customer Care Team
Posted 3 years ago
Lighting delivered as promised. Unit working well.
Helpful Report
Posted 3 years ago
We work very hard to provide excellent customer service so thank you for your acknowledgement. The Customer Care Team
Posted 3 years ago
A complicated order arrived complete and on time. Thank you
Helpful Report
Posted 3 years ago
Thanks so much. The Customer Care Team
Posted 3 years ago
Easy to order online, great price and the items arrived the next day unbelievable! Able to get on with sorting my lighting out straight away as it was so quick. Well chuffed and would definitely use Lyco again. Thanks! 👍
Helpful Report
Posted 3 years ago
Thank you for your very kind comments. The Customer Care Team
Posted 3 years ago
no problem at all
Helpful Report
Posted 3 years ago
Thank you for your very kind comments. The Customer Care Team
Posted 3 years ago
Good quality and service
Helpful Report
Posted 3 years ago
You are very welcome. Thank you. The Customer Care Team
Posted 3 years ago
First order really happy came next day as they said it would brilliant service
Helpful Report
Posted 3 years ago
Many thanks for taking the time to comment. The Customer Care Team
Posted 3 years ago
Lyco's service has always been first class and our recent dealings is the same.
Helpful Report
Posted 3 years ago
We are delighted you are so pleased with your purchase. The Customer Care Team
Posted 3 years ago
Had the same product from a local store which was faulty.Needed one ASAP.ordered from here at 13.30 and was delivered by 3pm the day after even though i didnt pay the extra for next day delivery..nice bright LED light and so simple to fit...Just wish i needed more of them..
Helpful Report
Posted 3 years ago
Thank you so much for your lovely feedback. The Customer Care Team
Posted 3 years ago
Good products and service.
Helpful Report
Posted 3 years ago
We are delighted you are so pleased with your purchase. The Customer Care Team
Posted 3 years ago
Great light easy to fit Needs delivery sorting
Helpful Report
Posted 3 years ago
We are very grateful for your feedback. The Customer Care Team
Posted 3 years ago
Brilliant response ,delivered next day, exceptional discounted price all 21 LED spot light bulbs fitted next day ,much brighter than the original halogen ,ver¥ satisfied .
Helpful Report
Posted 3 years ago
We are delighted you are so pleased with your purchase. The Customer Care Team
Posted 3 years ago
Lyco is rated 4.7 based on 16,553 reviews