Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,587 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought from Lyco on several occasions. Customer service is excellent. They resolve issues, such as damage in transit very promptly. Their products are all high quality and worth the little extra in the long run. You get what you pay for, as they say.”

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Posted 3 years ago

We are very grateful for your feedback. The Customer Care Team

Posted 3 years ago

“Clear website, easy to use. Prompt delivery. So well happy!”

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Posted 3 years ago

Your feedback is very much appreciated. Thank you. The Customer Care Team

Posted 3 years ago

“Very good price and excellent delivery”

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Posted 3 years ago

You are very welcome. Thank you. The Customer Care Team

Posted 3 years ago

“My order was delivered on time however, one of the glass shades on the light fitting was broken. From this point on Lyco's customer service was faultless. I was able to call and speak to someone as soon as I unpacked my order. She was helpful and advised me she would check to see if a spare part could be sent out. She called me back to let me know no spare parts were available but a whole new light would be sent out to me. This arrived by next day delivery. Excellent service which I would highly recommend.”

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Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement The Customer Care Team

Posted 3 years ago

“Great service,Great Delivery speed Everything you want Highly Recommend”

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Posted 3 years ago

We very much appreciate you getting in touch. The Customer Care Team

Posted 3 years ago

“Great products at good prices.”

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Posted 3 years ago

You are very welcome. Thank you. The Customer Care Team

Posted 3 years ago

“Very reliable service got my item fast thanks”

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Posted 3 years ago

Many thanks for taking the time to comment. The Customer Care Team

Posted 3 years ago

“Connector is wrong. It has a plastic split sheath around the pins. Had to saw it off to get it to fit my plug and play Techmar lighting. Why has it changed?”

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Posted 3 years ago

Thank you for getting in touch. The connectors on these garden lights was changed some years ago by the manufacturer due to European Regulations. It was not something Lyco had any control over whatsoever. Our Sales Team would have been able to advise you on the manufacturing changes if the opportunity had arisen. Disappointing for us to receive a one star review in these circumstances. Thank you for your order. The Customer Care Team

Posted 3 years ago

“Brilliant service will use again”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon. The Customer Care Team

Posted 3 years ago

“Excellent service very prompt and delivery was spot on time”

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Posted 3 years ago

Your feedback is very much appreciated. Thank you The Customer Care Team

Posted 3 years ago

“Since I haven’t received what I ordered yet it isn’t great, shall I continue?”

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Posted 3 years ago

Thank you for getting in touch. Your order should be with you within two days. You chose the three to five day delivery service and not our express service hence your order is not with you as yet. Thank you for your custom. The Customer Care Team

Posted 3 years ago

“First time buying lights with them. Their service is great, delivery very fast. My light came with a starter which made it useful and easy to install. Their prices are great.”

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Posted 3 years ago

Thank you for your very kind comments. The Customer Care Team

Posted 3 years ago

“I found the ordering easy enough but your couriers leave a lot to be desired. On Friday they informed me that they had got my parcel and would be delivering it later. However ever since this message it has been one excuse after another and here we are at Saturday afternoon and nothing has arrived. So much for overnight deliveries??? I’ll update when I receive my lamp?”

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Posted 3 years ago

We are very sorry for the carrier delay with delivering your order and apologise for any inconvenience caused to you as a result. The Customer Care Team

Posted 3 years ago

“Product was exactly as advertised, well packaged, a good price and delivered promptly. Would use again, and recommend.”

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Posted 3 years ago

Thank you, we very much value our customer’s feedback. The Customer Care Team

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Thank you for your very kind comments. The Customer Care Team

Posted 3 years ago

“Delivered to wrong address”

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Posted 3 years ago

We would be grateful if you could contact us at customerservice@lyco.co.uk with some identifying details as we cannot seem to locate the incident you are reporting. The Customer Care Team

Posted 3 years ago

“I’m very pleased with the quality and look of my recently purchased bulkhead outdoor light.”

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Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. The Customer Care Team

Posted 3 years ago

“Customer Service excellent. Both technical and after delivery. The lightbulbs arrived badly packed and rattling so asked for replacement. CS asked for better packing. Arrived next day. They were better packed but still rattling in box. Let's hope they are OK. The only packing was large air balloons too big to wrap around small items - like bubble wrap.”

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Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. The Customer Care Team

Posted 3 years ago

“Quick delivery”

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Posted 3 years ago

Thank you, we very much value our customer’s feedback. The Customer Care Team

Posted 3 years ago

“I could see straight away that the dusk til dawn light I bought was a quality product. Excellent next day delivery. A spot on customer experience.”

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Posted 3 years ago

Thank you, we very much value our customer’s feedback. The Customer Care Team

Posted 3 years ago

Lyco is rated 4.7 based on 16,587 reviews