Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,575 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

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“The service was fine and the good is working fine.”

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Posted 8 years ago

“Used them several times with no problems. Given a large part of their business is lighting packaging is important. The fitting came in its own box surrounded by airbags inside a stout cardboard box. Since the fitting came without a bulb I ordered one at thee same time. I thought it would be in the main box but no it was sent in its own box again inside another again surrounded by airbags. Result both arrived undamaged. Despite being ordered just before the closing time for next day delivery, both items arrived at 11;30 am. On checking my e-mail first thing there was a message from couriers DPB say the parcels would be delivered between 11:20 and 12:20. All in all usual brilliant service from Lyco”

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Posted 8 years ago

“Excellent service. Lights arrived perfectly packaged and complete.”

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Posted 8 years ago

“Very helpful telephone response with good knowledge of products abd their availability. Yes I would recommemd to friends and family.”

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Posted 8 years ago

“Fantastic customer service”

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Posted 8 years ago

“An excellent service. Exactly what we expected it to be.”

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Posted 8 years ago

“Item arrived as stated on web site, within the delivery time and I would use this company again.”

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Posted 8 years ago

“Product out of stock and poor communication.”

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Posted 8 years ago

“had a problem with my card”

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Posted 8 years ago

“Fast and easy service will use this company again.”

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Posted 8 years ago

“Order placed 11June. Still no goods delivered 21 June. Full address supplied and confirmed but allegedly incomplete address reason for no delivery.”

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Posted 8 years ago

Please accept my apologies. I am currently investigating as to why there was an issue with the address not being sufficient and will update you as soon as I know more. I am pleased to advise your order was delivered at 14:47 today, 22nd June. I am very sorry for the inconvenience caused to you by the delay. Kind Regards Patricia MullaneCustomer Care Manager

Posted 5 years ago

“Great product and blinding service !”

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Posted 8 years ago

“product arrived sub par with incorrect colour. product is flimsy and cheap. terrible customer services, terrible experience. 0 stars!”

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Posted 8 years ago

I am sorry you seem so disappointed with us however I am not sure quite sure how you have come to the conclusions you have. Over two months after receiving your two wall lights you contacted us to advise one was the wrong colour finish. For this we apologised and immediately sent out the correct light despite the considerable time lapse. Arrangements were made by us for the return of the unwanted item. Subsequently you contacted us again having changed your mind about keeping the replacement and thus this was collected along with the original unwanted product. At all times you were dealt with efficiently and professionally hence my surprise at your comments regarding the quality of customer service you received. Your review of the product is also a touch baffling given you have elected to keep one of the wall lights instead of availing of our Change Your Mind Guarantee Returns Service. We work very hard to provide excellent customer service and when periodically things do not go as they should weimmediately act to remedy matters in order to minimise the inconvenience to our customer, as I believe we did in your case.

Posted 5 years ago

“Good communication. Good value for money. Quick delivery.”

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Posted 8 years ago

“i ordered a kit of ten spike lights i spoke to the customer services and told them they hadnt sent the bulbs for the ten lamps which clearly states that they are supplied but the lady says not she promised to return my call but never did so i think lyco service is terrible”

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Posted 8 years ago

“A+ service nothiong wrong at all very pleased”

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Posted 8 years ago

“Good product, delivered speedily and great customer service.”

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Posted 8 years ago

“Sorry.I can't advice a company”

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Posted 8 years ago

“Product was what I requested. Came one day later and cheaper than the shop where I originally bought them from. Incidentally I have been to the shop three times still waiting for them. Will be looking here first in future. Great work keep it up.”

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Posted 8 years ago

“Good range, fast delivery”

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Posted 8 years ago

Lyco is rated 4.7 based on 16,575 reviews