Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,588 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fine. However, would prefer the Post Office as the Carrier because it is easier for me to collect from them rather than Fedex if I am out.”

Helpful Report

Posted 14 years ago

Lyco use Fedex for deliveries because they have proven themselves way above the competition both in reliability and the service which we expect for our customers. Should you need to give alternative delivery instructions please let us know and we can always advise Fedex. Kim Puttick Customer Service Manager

Posted 5 years ago

“Simple transaction process, prompt delivery,”

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Posted 9 years ago

“Items were received in good time, the items received did not agree with description on the website, however turns out the items were an update and more efficient than the items shown on the website. The website needs to be updated to show the correct item identification. The email response from customer support was slow could be improved.”

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Posted 9 years ago

“as expected”

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Posted 11 years ago

“This is diffcult as the service was good but the product that was sent was wrong, which meant it cost me a return postage fee.”

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Posted 12 years ago

“professional”

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Posted 8 years ago

“Searched all High Street outlets for a photocell operated outdoor lamp to no avail. Found Lycos and a product that I required on the Internet. Service was good and product is easy to install, looks good and works perfectly.”

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Posted 10 years ago

“Adequately fulfilled as a low light in the outside porch. Currently we are very pleased with this purchase”

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Posted 9 years ago

“I think your delivery charges are excessive and I would probably buy more / recommend Lyco if delivery was more realistic.”

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Posted 13 years ago

“Quite satisfactory”

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Posted 17 years ago

“Very efficient, but it's a shame small orderers can't have a lower p&p threashold.”

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Posted 16 years ago

“Good service,fast delivery.”

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Posted 15 years ago

“Very good service”

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Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback it is invaluable in helping us to further improve the service we offer our customers. Kim Puttick Customer Service Manager

Posted 5 years ago

“What I expect”

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Posted 9 years ago

“I do not like the new web site especialy the confirmation part where you have to fill in the com reg no surely the whole point of being an account customer is for ease and speed.”

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Posted 17 years ago

“They provided what I wanted at a reasonable price”

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Posted 15 years ago

“This could so easily been a 1 star. Briefly, I placed an order for two items one Friday evening, quite late, and within a few minutes of placing the order I realised that one of the items had been placed in error so I immediately emailed asking for the item to be removed. I heard nothing until Monday afternoon when I received an email telling me it was too late to cancel the item from the order as it was in dispatch. I telephone the company and was told that I would have to accept the order as placed. If I returned the item I would have to pay postage which would be as much as the item (a low power bulb) so I should just keep the bulb. Realising I was going nowhere with person I was dealing with I decided to cancel the whole order. Luckily, after a few hours of calming down later I emailed the Customer Services Manager, a very competent lady, who arranged for me to get a full refund and happily took a fresh order of the original request, less the erroneous item. Brilliant result all round.”

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Posted 9 years ago

“OK”

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Posted 13 years ago

“Very good value for money. LED unit was easy to install in combination with the 15 amp fitting and the and the resulting lamination was excellent. Very pleased with the end result.”

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Posted 8 years ago

“ok service and communication<br>”

Helpful Report

Posted 16 years ago

Lyco is rated 4.7 based on 16,588 reviews