Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,553 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

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“These lighting batons were needed to replace older ones that had started to fail, these new fittings are perfect just what we needed. Very good value and delivered on time as promised. thank you.”

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Posted 5 years ago

“good service I ordered the same product from two separate companies yours came two days after the first one so you could have been quicker, but overall good”

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Posted 5 years ago

Thank you for taking the time to comment. You chose Standard delivery which is a three to five-day service, especially at this time of year when we are particularly busy. Had you chosen Express you would have had the order within one to two days. The Customer Care Team

Posted 4 years ago

“Light arrived packed well only taking a view days from placing order to arriving, light appear to be of good quality would recommend lyco to friends and family”

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Posted 5 years ago

Many thanks for your comments. The Customer Care Team

Posted 4 years ago

“Quick and reliable service. Fitted the Astro lights in and upstairs landing looks even better. Would Highly recommend. Only thing I wasn’t too keen on when attempting to ring up to enquire about a tracking number the general customer service line appeared to have no one on the other side, as no one ever answered. Had to ring through to accounts luckily the advisor then provided me with the tracking number. Response on email was within one working day. Would use Lyco again”

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Posted 5 years ago

“As described and delivered promptly”

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Posted 5 years ago

“Sorry to say but the step ladders took over a week to be delivered.a bit slow.”

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Posted 5 years ago

“Good service, prompt delivery, bulbs just as described. Very pleased.”

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Posted 5 years ago

“Excellent next day delivery, with goods arrival 12noon - 2pm.”

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Posted 5 years ago

“Easy process good tracking”

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Posted 5 years ago

“Products rubbish. Customer services rubbish. Warranty not worth the paper it's written on. I bought 8 sealed (the bulbs cannot be changed) downlights for my kitchen which came with a 7 year warranty. After 4 and 5 years (so far), bulbs have gone. The first one was replaced with the wrong light as they no longer make them and doesn't look right to this day. They are not even responding as regards to the second one. Oh and guess who has to sort the electrics...? UPDATE: Customer services called me after this review to offer me the chance to buy some more!!”

Helpful Report

Posted 5 years ago

The downlights you chose to purchase had integrated LED bulbs, i.e. bulbs installed at the time of manufacture cannot be changed, as advised in the specifications on our website. We also sell downlights with bulbs that can be changed, as advised in the specifications on our website. The extended guarantee is put into place on completion of the form which is included in each box and then forwarded to the manufacturer. If this process is not followed the standard guarantee applies. Manufacturers change their ranges periodically and unfortunately, that was the case here. This is not something we have any control over. The Customer Care Team

Posted 4 years ago

“Good communication with an item that was not readily available and awaiting from manufacturer .”

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Posted 5 years ago

“Easy to order. Prompt delivery”

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Posted 5 years ago

Thank you so much. The Customer Care Team

Posted 4 years ago

“Considering this was an on line transaction I found Lyco very easy to work with and we will have no problem with using them again”

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Posted 5 years ago

“A very efficient service, product arrived very promptly enabling me to complete the job.”

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Posted 5 years ago

“Great Product. Great Price. Quick Delivery. Whats not to like.”

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Posted 5 years ago

“use -oftern-Very Good Service”

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Posted 5 years ago

“parcel arrived damaged as it was poorly packaged.”

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Posted 5 years ago

“Very good and prompt service”

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Posted 5 years ago

“Quick and reliable service.”

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Posted 5 years ago

“Excellent service from ease of ordering right through to delivery. Great prices and will use again. Thanks”

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Posted 5 years ago

Lyco is rated 4.7 based on 16,553 reviews