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Lyco Reviews

4.7 Rating 16,553 Reviews
96 %
of reviewers recommend Lyco
Read Lyco Reviews

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous
Anonymous  // 01/01/2019
Prompt service ... exactly what I wanted?
Helpful Report
Posted 8 years ago
Delivery was quick and the product well protected. The odd thing was that it wasn't what I ordered - I ordered the older square edged Dimplex heater, but what I got was the new one (a more curved style) which wasn't particularly what I wanted, but it still does the job so not a real problem.
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Posted 8 years ago
Web site easy to use, goods delivered quickly and I was kept informed of delivery times.
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Posted 8 years ago
Excellent service delivery on time . light well described on advert would certainly deal with lyco again
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Posted 8 years ago
Excellent product at a very good price.
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Posted 8 years ago
Excellent customer service. Good communication and fast delivery.
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Posted 8 years ago
efficient and excellent and prompt
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Posted 8 years ago
Very poor, refund for broken tube did not cover cost of replacement tube. Packaging not adequate for a fragile item.
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Posted 8 years ago
I understand your disappointment that both times the tube arrived broken.  We dispatch thousands of tubes of all sizes annually which arrive with our customers in first class condition therefore you seem to have been extremely unlucky that both yours arrived damaged.   We would have been happy to send out another replacement  however you chose the option of a refund which was processed immediately as per the price on our website.  Our tubes, as with all our range, are priced very competitively.  We endeavour to provide excellent customer service at all times and I am sorry on this occasion we do not appear to have resolved the matter to your satisfaction.   Kind Regards Patricia MullaneCustomer Care Manager
Posted 5 years ago
No wonder the post office is going down hill, the service was really fantastic .Ordered at 19.30 delivered about 14.00 the next day. Well done, I would use you again.
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Posted 8 years ago
The service was excellent. Goods arrived spot of time and were in excellent packaging.
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Posted 8 years ago
Had in stock the products I needed at a very reasonable price and fast delivery. Will use again when needed.
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Posted 8 years ago
ordering straightforward. delivery on time
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Posted 8 years ago
I am an existing customer of Lyco & I have always been more than sattisfied with the service I have received! The quality of the products are excellent & their delivery is always prompt - even on out-of-stock items where they are very accurate with their estimated re-stock. Previous communication with the staff on the phone has been very helpful & polite! Their website is very easy to navigate!! My first point of purchase for lighting would always be Lyco & I would recommend them to all.
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Posted 8 years ago
Delivery sooner than expected. Packaging first class Product as described
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Posted 8 years ago
Quick service and an efficient product
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Posted 8 years ago
Good website, good price, fast delivery.
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Posted 8 years ago
the actual item was fine but the one of the tubes that was in it was not working so had to use spare that i bought extra
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Posted 8 years ago
Ordering on line was a simple process and the goods arrived promptly and in perfect condition. Although buying new was considerably pricier than our previous Lyco purchase on e-mail, they match perfectly.
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Posted 8 years ago
Great service with speedy delivery Great price compared to other outlets My second time dealing with this company and both times coming up trumps
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Posted 8 years ago
Delivery has been a nightmare. Waiting for them without result. They keep saying that they missed me while I was at home .
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Posted 8 years ago
Lyco is rated 4.7 based on 16,553 reviews