Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,553 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

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“Item was Just as required with prompt and efficient delivery. Will use this company again.”

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Posted 8 years ago

“Good service, goods well packaged,arrived on time. Great KJS”

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Posted 8 years ago

“Products arrived well packaged and very quickly, the day after we ordered them. We would definitely buy from them again.”

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Posted 8 years ago

“had a problem with payment card but quick email notification from them ensured solar lamps still sent out promptly”

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Posted 8 years ago

“A quick and hassle free service no hesitation in recommending or dealing again.”

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Posted 8 years ago

“excellent service”

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Posted 8 years ago

“When I picked my fan on the website, the VAT wasn't included in the price, so I had the nasty surprise of seeing it jump by more than £20 when it came to paying. It wasn't delivered on the stated date and I stayed in waiting for it for four days for nothing. Lyco didn't bother to notify me that there was a delay. I had to cancel the installation by an electrician at the last minute which cost me more than the 10% compensation I received from Lyco as an apology when they eventually replied to my emails and informed me of the new delivery date. So on the whole buying the fan from Lyco wasn't good experience and it's unlikely I will buy from them in the future again.”

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Posted 8 years ago

Again, I am sorry your delivery was later than expected. The majority of orders are dispatched in a timely manner according to customers requests however I accept this did not happen in your case. The recent soaring temperatures did have some effect on supply of fans for many retailers. I do however understand your disappointment at the delay. We suggest on our website and order confirmations that contractors are not booked until goods are received for this very reason that periodically, as much as we try to avoid them, delays can occur. Our website has two icons on the top of the page allowing customers to chose to see prices with or without VAT depending on whether they are buying for domestic or commercial purposes. Underneath each price is shown "ex VAT" or "inc VAT" depending on which icon is chosen. You may have overlooked this. I am sure once your fan is installed you will be very pleased with your purchase. Thank you for taking the time to comment. Kind Regards Patricia Mullane

Posted 5 years ago

“Friendly service, very helpful staff.”

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Posted 8 years ago

“Your service and delivery was excellent”

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Posted 8 years ago

“Can't fault them, everything from the chat help tp delivery was excellent”

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Posted 8 years ago

“Perhaps the most helpful organization I've ever dealt with in terms of friendly help & excellent service. I would certainly deal with Lyco again in the future as need arises.”

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Posted 8 years ago

“Just what it said on the box. Very good service. Tracking system excellent. Will use again”

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Posted 8 years ago

“Good”

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Posted 8 years ago

“efficient convenient service”

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Posted 8 years ago

“Quality product at a very good price. Fast delivery.”

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Posted 8 years ago

“The bulbs I am very pleased with. The delivery from DPD is very poor.”

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Posted 8 years ago

“Good communication throughout and prompt delivery of good value product”

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Posted 8 years ago

“Firstly it took the full 5 days or was it 6 to arrive and I thought it was very dear but I needed it rather quickly. I now Know that I mistakenly thought it would be sent in 1 to 3 days but that was only if I paid more for express delivery but to be honest it was already dear at £14.38, so I wouldn't have ordered it If I had realized. I then decided to buy another one as a spare and I then found a site that sent me exactly the same circular Fluorescent for £6.32 inc. Vat and post free which I ordered on a Friday afternoon and it was delivered first thing on Monday morning. Obviously I will not be using your site ever again. Regards, Keith.”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Beautiful lights arrived in time for the electrician”

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Posted 8 years ago

Lyco is rated 4.7 based on 16,553 reviews