Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,598 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

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“Delivery took a long time and not kept updated”

Helpful Report

Posted 11 years ago

I am very sorry for the extended lead time on this item unfortunately we were only informed of the delay by the manufacturer once the item should have been delivered and they could not give us a definite date as they were still waiting for the items to be ready. We always try to keep customers as advised as possible but were unable to give more information in this instance I apologies for this it is not how we like to operate. Regards Jayne Bates Customer Service Advisor

Posted 6 years ago

“First class service and delivery”

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Posted 11 years ago

Thank you for your feedback, the lamps are given an estimated lifetime by the manufacturer this is based on a trial of 100 lamps when 50% have failed this is the approx lifetime given, so many will fail before the estimated time and many will last longer than this. We hope your lamps give you a good long service but this can depend on many factors if you need further information please do not hesitate to contact us. Regards Jayne Bates Customer Service Advisor

Posted 6 years ago

“quick delivery”

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Posted 11 years ago

“Excellent service”

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Posted 11 years ago

Following on from our recent conversation if you do change your mind and wish to return the warm white tubes for the cool white then please do not hesitate to contact us. Thank you for taking the time to provide feedback. Regards Jade Foster Customer Service Advisor

Posted 6 years ago

“Very easy to order and fast delivery. Customer service was excellent, refunding when all three of the product items were defective.”

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Posted 11 years ago

We have sold these packs for a number of years and have had no real issues with them. Draper are a houshold name and you would expect a good quality product to have had 3 faulty in a pack is very disapppointing. I am pleased we were able to refund immediately and hope you are not put off using us again for any lighting needsy in the future. Regards Jayne Bates Customer Service Advisor

Posted 6 years ago

“Very quick delivery of product in good working order exactly what we wanted. Will use this company again”

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Posted 11 years ago

“Great fast service, goods as described”

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Posted 11 years ago

“Very good service”

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Posted 11 years ago

“first rate site rapid delivery, will use again.”

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Posted 11 years ago

“Very prompt delivery”

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Posted 11 years ago

“Lyco provide an excellent service. They are extremely efficient and their customer service is to be commended for the courteous and informative contact with the customer. I will have no hesitation in recommending the company to friends. Unfortunately in my case, the good work of Lyco was diminished somewhat by the sloppy approach of the carrier.”

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Posted 11 years ago

“Very prompt delivery”

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Posted 11 years ago

“Despite sending one bulb which didn't work....but immediately sorted out and new one sent.”

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Posted 11 years ago

Thank you for taking the time to leave feedback. The compact spirals are a tiny fluorescent tube and do take a moment or two to start the reaction that supplies the light, it can take 2/3 seconds to be up to full brightness and is normal for this type of lamp. Regards Jayne Bates Customer Service Advisor

Posted 6 years ago

“Very quick delivery and easy to order”

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Posted 11 years ago

“Good service and bulbs on time”

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Posted 11 years ago

“Delivery was prompt..”

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Posted 11 years ago

“great service. good communication and prompt delivery.”

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Posted 11 years ago

“Fast delivery. Website easy enough to use. Packaging was excessive for a single lightbulb. I cant see why the two orders were packaged and shipped separately. The box the lightbulb came in was big enough to take the light fitting as well!”

Helpful Report

Posted 11 years ago

Please accept my apologies for the extra packaging. In order to get these items to you as soon as possible we sent the lamp out from our warehouse and the fitting was sent directly from the manufacturer meaning they could not be packed together. Regards Jayne Bates Customer Service Advisor

Posted 6 years ago

“Very easy to use web site and very promo service, I received the light bulbs the following day, excellent.”

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Posted 11 years ago

“Quick and efficient.”

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Posted 11 years ago

Lyco is rated 4.7 based on 16,598 reviews