Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,571 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

Visit Website

Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“convenient and prices good easy site to work with”

Helpful Report

Posted 13 years ago

Thank you for taking the time to leave feedback it is invaluable in helping us to improve the service we offer our customers. Jayne Bates Customer Service

Posted 5 years ago

“poor communication. Item was advertised as next day delivery which is why I ordered. After almost a week I called to be told the item was not in stock.”

Helpful Report

Posted 13 years ago

I am sorry you were disappointed with your order not being available for next day delivery. Although we usually keep stocks of these items we cannot always guess purchasing patterns and are occasionally caught out. This is the reason the quantity currently in stock is shown on the webpage so you may choose to shop elsewhere if none shown in stock at the time of order. Jayne Bates Customer Service

Posted 5 years ago

“I hadnt used Lyco for a while and was very impressed with the new range of items you now stock. Ordering was easy and our items arrived next day.”

Helpful Report

Posted 13 years ago

Thank you for your custom and for taking the time to leave feedback. Our aim is to provide the best new products along with exceptional customer service and am pleased we were able to deliver this. Jayne Bates Customer Service

Posted 5 years ago

“Very good company, quick delivery and very well packaged!”

Helpful Report

Posted 13 years ago

Thank you for your custom and for taking the time to leave feedback. I hope we can help with any lighting requirement you may have in the future. Jayne Bates Customer Service

Posted 5 years ago

“Service is excellent. They just need to sort out the website as every time you go onto a new page it disappears to the bottom of the screen making it look like the screens gone blank.”

Helpful Report

Posted 13 years ago

Thank you for your feedback the problem you are having with the website is not something I have heard of before or can replicate when on the website. I think it must be something to do with the settings on your computer rather than our website. I hope you can resolve this but please call us if the problem continues and we will try to help. Jayne Bates Customer Service

Posted 5 years ago

“Quick service, good prices.”

Helpful Report

Posted 13 years ago

Thank you for your custom and for taking the time to leave feedback. I hope we can help with any lighting requirement you may have in the future. Jayne Bates Customer Service

Posted 5 years ago

“Good and easily followed website. Delivered on time and in good condition. No problems encountered and excellent service provided.”

Helpful Report

Posted 13 years ago

Thank you for your custom and for taking the time to leave feedback it is invaluable in helping us to improve the service we offer our customers. Jayne Bates Customer Service

Posted 5 years ago

“Service was exceptionally prompt”

Helpful Report

Posted 13 years ago

Thank you for your custom and for your comments. Our IT/Marketing team are currently working on improvements to the website which will give us the flexability to advise on lamp compatibility and the space to add a more detailed spec for each item. Please visit again soon to check out these changes. Jayne Bates Customer Service

Posted 5 years ago

“Good prices, fairly easy to navigate.”

Helpful Report

Posted 13 years ago

Thank you for your custom and for taking the time to leave feedback. Please visit our website again soon. Jayne Bates Customer Service

Posted 5 years ago

“Nothing in particular except as below”

Helpful Report

Posted 13 years ago

Thank you for taking the time to leave feedback. Please visit our website again soon . Jayne Bates Customer Service

Posted 5 years ago

“BRILLIANT - very very very impressed with the service and Peter Hubble !!!!”

Helpful Report

Posted 13 years ago

Thank you for your comments. I am pleased we were able to offer the goods and service you required and will ensure Peter knows his efforts have been appreciated. Jayne Bates Customer Service

Posted 5 years ago

“I have used them before and everything was o.k. This time I had trouble with the website that caused the bank to stop payment and then had to be issued with new card. No feedback from Lyco as to what the problem was, just know someone hacked into getting my card details but this was the only site I used it on that day.”

Helpful Report

Posted 13 years ago

Lyco can assure you we take security very seriously NO credit card information is stored on any of our systems, all credit card information communicated securely under HTTPS and card information is held in the customers browser session prior to being transmitted securely again via HTTPS on to SagePay for authentication. All data is stored on our Host Server and is password protected to ensure no unauthorised access is possible. In addition, our website is secured by 'SSL Secured (128 bit) Encryption' system. All credit/debit card transactions are only processed when the order has reached our Host Server and not directly from the website. Furthermore, the charging of all credit/debit card transactions only takes places at the point of dispatch of your order and not on receipt of it. This is intended to give you the utmost protection and total peace of mind at all times. Jayne Bates Customer Service

Posted 5 years ago

“A good range of bulbs enabling selection of eg high power/low physical volume/unusual cap (which was what I wanted). Swift delivery. Prices comparable to supermarkets but better range (+) and non-zero delivery cost (-). Probably better for a bulk buy (which I could not do) because of effectively reduced shipping overhead. I mark the bulbs as excellent but of course the life time is the most important thing and I have no idea of performance there as yet.(As an aside: why can we not get back to a single standard cap fitting, as I recall being pretty much the case twenty years ago?!)”

Helpful Report

Posted 13 years ago

“Very good service and delivery. The site can sometimes be a bit difficult if you don't know Lyco product numbers”

Helpful Report

Posted 13 years ago

Thank you for shopping with Lyco and we appreciate your feedback. We are currently doing a lot of background work on the website to make the search facility more responsive and generally improve the online shopping experience we can offer. Jayne Bates Customer Service

Posted 5 years ago

“Good service, quick easy replacement of part damaged in transit. original package very poorly packed so was damaged on arrival.”

Helpful Report

Posted 13 years ago

Thank you for your feedback. Despite our best efforts due to the kind of products we sell occasional breakages cannot be avoided. I am pleased we were able to resolve the problem quickly and efficiently to your satisfaction. Jayne Bates Customer Service

Posted 5 years ago

“excellent product and sevice”

Helpful Report

Posted 13 years ago

Thank you for taking the time to leave feedback. I am pleased the service and delivery you recieved was as required. Jayne Bates Customer Service

Posted 5 years ago

“quick and easy to use, endless options to choose from”

Helpful Report

Posted 13 years ago

Thank you for your order. Should you ever need help with choosing the correct option for your application please do not hesitate to call our sales team who would be happy to advise. Jayne Bates Customer Service

Posted 5 years ago

“Great company”

Helpful Report

Posted 13 years ago

Thank you for your custom and for taking the time to leave feedback. Please visit our website again soon. Jayne Bates Customer Service

Posted 5 years ago

“good”

Helpful Report

Posted 13 years ago

Thank you for your custom and for taking the time to leave feedback. Jayne Bates Customer Service

Posted 5 years ago

“I know nothing about Lyco”

Helpful Report

Posted 13 years ago

Thank you for using Lyco for your lighting, I hope you were pleased with the service you recieved and will visit our site again should you have any future lighting needs. Jayne Bates Customer Service

Posted 5 years ago

Lyco is rated 4.7 based on 16,571 reviews