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Lyco Reviews

4.7 Rating 16,589 Reviews
96 %
of reviewers recommend Lyco
Read Lyco Reviews

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous
Anonymous  // 01/01/2019
quick service
Helpful Report
Posted 6 years ago
sizes need to be clearer on the light fittings on the web site to avoid having to send back. Still awaiting 2 lamps for my fittings
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Posted 6 years ago
Thank you for getting in touch. I am pleased to let you know your two lamps are due for delivery tomorrow, 20th July. Apologies for the delay. With regard to the dimensions of the Garland Lights, perhaps you overlooked the details in our "Key Features" section on the product page on our website, just below the image:- "10 x cool white LED lights each pre-wired with 5 metre cable and connectors Size: W 30 x D 25mm" Many thanks for your order and I hope you will shop with us again very soon. Kind Regards Patricia
Posted 5 years ago
Customer service team ignore emails. I had items missing from my first order of £400 which were not replaced and I had to purchase additional parts at extra cost
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Posted 6 years ago
I am sorry you are disappointed with us and the issue took longer than expected to resolve. We did in fact send out the missing cable for on 2nd July to complete your order. If this is not required now please let us know and we can arrange collection and refund of this element of the order. I hope you are enjoying the garden lighting purchased from us. Thank you for shopping with us. Kind Regards Patricia Customer Service Manager
Posted 5 years ago
Lights arrived before date they were due to be back in stock. Summer sale convinced us to buy. Personally I dislike Hermes as a delivery service. Their lack of telephone communication as an option is poor. Products were delivered to a neighbour even though we confirmed we wouldn?t be able to receive delivery.
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Posted 6 years ago
Thank you for offering feedback on your experience. The Customer Care Team
Posted 4 years ago
Very efficient &prompt with their delivery
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Posted 6 years ago
Good product and arrived really fast
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Posted 6 years ago
Very easy, smoth transaction and a rerrific producr
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Posted 6 years ago
First class!
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Posted 6 years ago
Fabulous service
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Posted 6 years ago
I am very happy with my order, the light looks great in my bathroom, I did pay more than I wanted to for lighting but it was worth it.
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Posted 6 years ago
Brilliant company to deal with, order arrived when they said it would service is excellent
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Posted 6 years ago
Always use them, as web site is easy to use, products good and fast delivery.
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Posted 6 years ago
Quick service and good price. Would have preferred a warm white, but not available. Not had a chance to fit them yet...... Big negative though, was that on arrival I found out that they were made in China! I am trying not to buy Chinese goods, but it is almost impossible when ordering online as country of origin is not shown.
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Posted 6 years ago
Thank you for offering feedback. We do have a very efficient returns service if customers wish to return any products they purchase. The Customer Care Team
Posted 4 years ago
Great prices and really fast delivery. Really pleased with my purchase. Would definitely recommend.
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Posted 6 years ago
Kept me informed at every stage of of process quality item.
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Posted 6 years ago
Parcel delivered on time,LED bulbs well protected
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Posted 6 years ago
Very fast service
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Posted 6 years ago
Lights were exactly as advertised!!
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Posted 6 years ago
Good transaction and brilliant for update. Happy with the service. Thank you
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Posted 6 years ago
Great product supplied quickly at a very competitive price. Although there was a delivery charge for a small order that was totally reasonable.
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Posted 6 years ago
Lyco is rated 4.7 based on 16,589 reviews