Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,604 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

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“1st time for me excellent service and value !!!!!!”

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Posted 15 years ago

“My order was placed online, processed, despatched and delivered very quickly indeed. As the ordered goods were glass (circular fluorescent tubes), at the outset, I have visions of receiveing a box of broken glass. My fears were unfounded. The goods arrived safe and sound and very well packed. This was my first experience with Lyco and as a result, would definately consider using them again in specific, certain circumstances.”

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Posted 15 years ago

“good for a wide range of lighting but I purchased from them because they were offering 20% off but when I checked my credit card they had charged me the full amount”

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Posted 15 years ago

Claire I am sorry that you did not receive a 20% discount on this product, we do state that some products are excluded from this offer and unfortunately this item is one of the exclusions, however 85% of our web items were included in the discount. Please call our Customer Service department on 01908 651100 if you have any further questions. Kim Puttick Sales Office Manager

Posted 6 years ago

“Lyco is reliable and slightly more expensive than elsewhere. DHL, the carrier, is not very good. They appear to think that all customers have to do in life is to wait at home for DHL to deliver goods and get a signature. I cannot remember a time when DHL managed to deliver something at the first attempt. Getting a delivery has always involved me in further hassle. They are a significant disincentive to buying off Lyco. When ordering, perhaps there needs to be a facility for customers to indicate what the carrier should do if the customer is not at home?”

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Posted 15 years ago

Thank you for your feedback, we do take all comments in to consideration when planning improvements to our service. Unfortunately a parcel has to be signed for, you can however select your delivery address so you could have it delivered to a place of work or to a neighbour. Kim Puttick Sales Office Manager

Posted 6 years ago

“Prompt delivery and product was as described.”

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Posted 15 years ago

“I placed my first order on 22/3/11, and was told it was next day delivery. today (30/3/11) I have had nothing but the invoice. An e-mail enquiry has yielded nothing, so you might guess I'm not impressed!”

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Posted 15 years ago

Kath I am sorry that you experienced a problem with your first order from Lyco, we pride ourselves on the quality of our products and our customer service, I can assure you I will thoroughly investigate the cause of the delay with your order to ensure it does not happen again. Please accept my apologies for the inconvenience this has caused you, I would like to offer you a 10% discount on your next order by way of compensation, I have made notes on your account so please call us on 01908 651100 when you are ready to place your next order. Kim Puttick Sales Office Manager

Posted 6 years ago

“Prompt and reliable service”

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Posted 15 years ago

“Service and communication was spot on many thanks”

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Posted 15 years ago

“generally very speedy & efficient service”

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Posted 15 years ago

“very useful”

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Posted 15 years ago

“Great, quick service”

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Posted 15 years ago

“Good Choice. Quick service”

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Posted 15 years ago

“Fast , efficient and good value.”

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Posted 15 years ago

“Have ued them beore, in my job. Alway ound them to be good and competitive.”

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Posted 15 years ago

“Very easy to use internet ordering. Goods arrived next day as promised.”

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Posted 15 years ago

“a very efficient supplier with a good choice of products and a very helpful staff”

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Posted 15 years ago

“value for money and good service”

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Posted 15 years ago

“Until my last order I have always found them to be very helpful. I was disappointed with my last order - the packaging on the goods was in a dreadful state and a number of parts were missing - not what I would have expected from this company.”

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Posted 15 years ago

Sylvia, I am sorry that our products were not up to our normal standard, we are fully investigating this to ensure that it does not happen again, please accept my apologies for the inconvenience this has caused you. Kim Puttick Sales Office Manager

Posted 6 years ago

“bulbs rarely last as long as i expect . The recent order is not in use yet.”

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Posted 15 years ago

“good price, quick service”

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Posted 15 years ago

Lyco is rated 4.7 based on 16,604 reviews