Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,601 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lyco nearly always have the range of light bulbs I require and always seem to be able deliver from stock.”

Helpful Report

Posted 14 years ago

Thank you for taking the time to leave feedback. I am pleased we were able to help with the items you required, we endevour to ensure the items you need are available without delay by managing our stock effectively. Jayne Bates Customer Service

Posted 6 years ago

“The web site was easy to use and creating a new account was also easily achievable. Delivery of the items purchased was quicker than expected, the only downside being that the delivery firm left them to the wrong address!”

Helpful Report

Posted 14 years ago

Thank you for using Lyco and for your feedback. I will check that the problem with the delivery address has been recified and apologise for any inconvenience this may have caused. Jayne Bates Customer Service

Posted 6 years ago

“Quick delivery. Helpful on phone with technical enquiry”

Helpful Report

Posted 14 years ago

Thank you for choosing Lyco for your lighting and for taking the time to leave feedback. Our sales team are well trained and always on hand to answer any queries you may have regarding our products. Jayne Bates Customer Service

Posted 6 years ago

“Good fast service and well packed”

Helpful Report

Posted 14 years ago

Thank you for taking the time to leave feedback. Please visit our site again soon to check out our latest deals and discounts. Jayne Bates Customer Service

Posted 6 years ago

“Very good service”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. Please visit our website again soon. Jayne Bates Customer Service

Posted 6 years ago

“A truly wonderful all-round shopping experience. Lyco not only offer excellent products but also next day delivery, unlike a lot of other companies who don't seem to appreciate that customers have lives to live and can't sit around wondering when deliveries will arrive. Also impressed on how well Lyco had packaged delicate items such as fluorescent tubes. Would definitely buy from Lyco again.”

Helpful Report

Posted 14 years ago

Thank you for your feedback. I am pleased we were able to offer the goods and service that you would expect. We look forward to doing business with you in the future. Jayne Bates Customer Service

Posted 6 years ago

“promt and efficient service will come again”

Helpful Report

Posted 14 years ago

Thank you for taking the time to leave feedback. I am pleased you were happy with the goods and service and will use Lyco for your future lighting needs. Jayne Bates Customer Service

Posted 6 years ago

“Good customer service”

Helpful Report

Posted 14 years ago

Thank you for choosing Lyco for your lighting. Please visit our site to see the just released Clearance Sale up to 60% off certain products. Jayne Bates Customer Service

Posted 6 years ago

“I did not receive exactly what was on the picture but what i did get was good enough. I expected genuine Crompton bulbs but |I received a different make”

Helpful Report

Posted 14 years ago

I am sorry we were unable to send the lamps as advertised, occasionally we have to substitute with a lamp with an equivalent spec, this is a last resort when the manufacturers cannot supply within a reasonable time. In this case we would always be happy to collect and refund should the alternative not be suitable for your requirements. Jayne Bates Customer Service

Posted 6 years ago

“Easy to locate item on website. Quick and easy to pay.”

Helpful Report

Posted 14 years ago

Thank you for your custom, we have improved the website to make it even easier and more streamlined to use I am pleased you found this to be the case, please visit again soon. Jayne Bates Customer Service

Posted 6 years ago

“Excellent service I was unable to purchase item at any local store therefor Lyco saved the day.Will recommend to others Thxs”

Helpful Report

Posted 14 years ago

Thank you for taking the time to leave feedback. I am pleased we were able to help with the items you required and its good to hear you would be happy to recommend us. Jayne Bates Customer Service

Posted 6 years ago

“Fine, except postage a bit heavy”

Helpful Report

Posted 14 years ago

Thank you for taking the time to leave feedback. We have tried very hard to ensure the best deal possible for our customers and believe Fedex provide a reliable, courteous next day service at a very reasonable price this is however a per parcel price and on a smaller order can make a big difference. Jayne Bates Customer Service

Posted 6 years ago

“Good clear website. Good prices, quick delivery.”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. Please visit our website again soon to take advantage of our latest offers and discounts.

Posted 6 years ago

“Easy to deal with, good stock levels, not expensive.”

Helpful Report

Posted 14 years ago

Thank you for your custom and for taking the time to leave feedback. I hope we can help with any lighting requirement you may have in the future.

Posted 6 years ago

“Website easy to use, good product range and fast delivery.”

Helpful Report

Posted 14 years ago

Thank you for taking the time to leave feedback. Please visit our website again soon.

Posted 6 years ago

“Good service / delivery times. Delivery was perhaps a little expensive, given that it was nearly as expensive as the product I bought. Good range of products, I will use them again in the future.”

Helpful Report

Posted 14 years ago

Thank you for taking the time to leave feedback. I am pleased you were happy with the goods and service and will use Lyco for your future lighting needs.

Posted 6 years ago

“Easy to order online, quick delivery”

Helpful Report

Posted 14 years ago

Thank you for your feedback. I am pleased the goods and service received were to your requirements.

Posted 6 years ago

“Excellent service ~ Received an item broken in transit ~ it was replaced and the new one receivec the very next day.”

Helpful Report

Posted 14 years ago

Unfortunately, despite our best efforts, occasional damages do occur. We will always endevour to put this right as quickly and with as little inconvenience as possible, I am pleased you found this to be the case.

Posted 6 years ago

“This was my first experience of processing an order with Lyco. my order was placed on line and delivered next working day as promised.”

Helpful Report

Posted 14 years ago

I am pleased you found the order and delivery process to your liking and hope you will continue to use Lyco for any lighting requirement you may have in the future.

Posted 6 years ago

“Very prompt delivery. Packaging sometimes poor as 2D lamps received broken (8 out of 20) but were replaced without question. Easy ordering. Overall very good.”

Helpful Report

Posted 14 years ago

I am sorry for the damages on your delivery. Despite our best efforts some lamps are so fragile it only takes a slight knock to damage them, we will however always try to replace immediately in this instance.

Posted 6 years ago

Lyco is rated 4.7 based on 16,601 reviews