Love Logs Reviews

Name: Love Logs
Address: The Oakley, Kidderminster Road, Droitwich, Worcestershire
Rating: 4.96

5.0 Rating 2,820 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,820 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 28th May 2026

235

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Look, Love Logs is NOT the cheapest, and not the most expensive either, but what they are, are full of soul and good quality products. Service is excellent and responsive - and I really love ordering from them. The products go a long way for me as I don't cook as often as kids permit, but best smoking wood I've used and soon to try out the Iberican charcoal - smells amazing. If prices keep consistent with the larger companies then I will definitely be ordering my charcoal from them in future.”

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Posted 3 months ago

“amazing service, always kept informed of the order progress, Thank you”

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Posted 3 months ago

“Fantastic pizza oven logs and as always, amazing service, including super quick WhatsApp replies to queries from Heather. Highly recommended”

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Posted 3 months ago

“Great service, good price, good product!”

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Posted 3 months ago

“Paul and Heather will always be my first choice for logs. Oak logs are always biscuit-dry, and the firelighters amazing! There have been problems in the past, but all were of my own doing, and their kindness and efficiency in solving my problems will be a contributing factor in my remaining a customer. Rhodri, Aberystwyth”

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Posted 3 months ago

“Great service. Prompt delivery. They kept me updated with the progress of the order. The logs are good quality and the perfect size - as advertised- for my little Hobbit Salamander wood burner. I would recommend. The only little downside is that the DPD delivery man can carry them into my garden and I can’t lift the boxes so I am taking them through a few at a time 😹😹”

Love Logs 5 star review on 19th April 2026

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Posted 3 months ago

“Excellent quality wood for kamado bbq. Prompt delivery and a fair price for a top product”

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Posted 3 months ago

“Amazing quality, super helpful (free) advise. I bought a box of cherrywood & had the greatest brisket I've ever made”

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Posted 3 months ago

“Super fast delivery and great logs”

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Posted 3 months ago

“I was planning the fIrst Barby of the spring and I opened the log box to find no fuel for my smoker. Went straight to Love Logs and they were here a couple of days later. Perfect for my smoker and also in the Big Green Egg (but don't them that!)”

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Posted 4 months ago

Thanks for the awesome review Bill 🔥 Happy smoking and we'll see you again soon Heather

Posted 3 months ago

“We’ve been using beech splits for our pizza oven for over two years now. We’re a pop up so it’s commercial use. Last summer the splits weren’t as chunky as they had been. Our feedback was really well received and we were compensated with a complimentary box. Over our off season the guys messaged to say supplier issues had been addressed. We’re delighted to see the original dimensions & quality restored with our first order of the season. Brilliant work from the team - it’s such a pleasure doing business with Love Logs!”

Love Logs 5 star review on 14th April 2026

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Posted 4 months ago

“Gives the meat on the BBQ a beautiful scent, cannot recommend the product highly enough”

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Posted 4 months ago

Thanks for the awesome review, Andrew 🤩 Happy BBQing, fingers crossed we get the good weather back! See you again soon Heather

Posted 4 months ago

“Excellent chunks for smoking also excellent wood for live fire cooking”

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Posted 4 months ago

Thanks for the great review Paul, we love to hear we're making your live fire cooking experience better 🔥 Happy cooking and we'll see you again soon Heather

Posted 4 months ago

“Great supplier, sustainable wood in good dry condition. I like that there is no plastics in the packaging as well.”

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Posted 4 months ago

Thanks for the brilliant review, Geoff, we're so glad you're happy with your logs and on board with our plastic free mission! See you again soon Heather

Posted 4 months ago

“Great products and delivery so very quick Been using these guys for a while and would recommend”

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Posted 4 months ago

Thanks so much for leaving such a great review, Shaun! See you again soon Heather

Posted 4 months ago

“Good logs and charcoal. Quick delivery”

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Posted 4 months ago

Thanks for the great review, Huw 🔥 Happy cooking and we'll see you again soon Heather

Posted 4 months ago

“Great logs, delivered really quickly”

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Posted 4 months ago

Thank for the 5* review, we're happy you love your logs 🤩 See you soon Heather

Posted 4 months ago

“I love them (they're neat and tidy) my husband loves them (they fit our stove) my cat loves them (they're hot) we all love them.”

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Posted 4 months ago

Thanks for this incredible review, Susan, we love that the whole family is happy 🤩 Stay cosy and we'll see you again soon Heather

Posted 4 months ago

“Reliable service, perfect fuel for us - good value for money”

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Posted 4 months ago

Thanks for the great review, Michael, we're really glad it's working well for you 😀 See you again soon Heather

Posted 4 months ago

“Great quality and fast delivery Very easy-to-use website, and ordering was straightforward. My order was dispatched within 24 hours. It was split into two deliveries due to an issue with the charcoal, but the second part arrived just 24 hours later. I was kept informed throughout the entire process, which was excellent. The charcoal is a good size and lights very easily. I also bought apple wood and cherry wood—both were a mix of sizes, but all pieces were of good quality. The only downside was that the firelighters felt slightly damp, and many were broken into small pieces. Despite this, I’m still giving 5 stars. Overall, great quality products, fast delivery, and excellent communication.”

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Posted 4 months ago

Hi John Thank you for the awesome and detailed review, we're really glad you were happy with the charcoal and the fruitwood. Sorry to hear about the problem with the firelighters - they definitely shouldn't be damp! I'll email you separately about that Thanks Heather

Posted 4 months ago

Love Logs is rated 5.0 based on 2,820 reviews