Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,631 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,631 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products, service and knowledge, highly recommended”

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Posted 2 months ago

Thank you so much for the 5 stars, Matt, we really appreciate your support! See you again soon Heather

Posted 1 month ago

“Great service and quality, have already used a couple of times and the results were great!”

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Posted 2 months ago

Thank you for the brilliant review, Magnus 🔥 Hope to see you again soon Heather

Posted 1 month ago

“Lovely little logs that are a perfect fit for my Hobbit stove. They feel nice and give out excellent heat as they say "all good things come in small packages " keep up the good work. Best wishes Pete T-C .”

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Posted 2 months ago

Thank you so much for the fantastic review, Peter, we're so glad you love your logs 🔥 Stay cosy and we'll see you again soon Heather

Posted 1 month ago

“Fabulous logs, right size, that burn really well. Great service too, really prompt delivery and responsive to email queries. Love the sustainability - keep planting those trees!”

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Posted 2 months ago

Thank you for the brilliant review, Amanda 🤩 We're so happy you're happy with your logs and the service and love hearing that you're onboard with our sustainability goals 🌳🌳🌳 See you again soon Heather

Posted 1 month ago

“Very reliable service, works every time! Excellent products, specially for cooking: oak, cherry and ash logs are a great combination, recommended.”

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Posted 2 months ago

Thank you so much for the fantastic review, Roberto 🔥 Happy cooking and we'll see you again soon Heather

Posted 1 month ago

“excellent service”

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Posted 2 months ago

Thank you for the great review, Antony 🔥

Posted 1 month ago

“I didn't know what to expect but what I received exceeded my expectations and I'm very pleased I ordered my logs from Love Logs. Highly recommend”

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Posted 2 months ago

Thank you so much for this fantastic review, Jane, we love hearing that we exceeded your expectations 🤩🤩🤩 See you again soon Heather

Posted 1 month ago

“Great service, product, and delivery. What's not to like?”

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Posted 2 months ago

Thank you so much for the 5 stars, Paul, we hope to see you again soon 🤩 Heather

Posted 1 month ago

“I have used Love Logs several times. Great products and a good variety plus they are efficient and a pleasure to deal with.”

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Posted 2 months ago

Thanks so much for the fantastic review, Paul 🙌. We're happy you've been happy and hope to see you again soon! Heather

Posted 1 month ago

“Always great logs, consistent size, burn well and obviously properly dried. Also love the small length logs for use in our smaller burner.”

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Posted 2 months ago

Thank you for the awesome review and picture, Alec 🤩 Stay cosy and we'll see you again soon Heather

Posted 1 month ago

“Great logs ideal for my stove and delivered very efficiently.”

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Posted 2 months ago

Thank you so much for the 5 stars Leslie, we're so glad you love your logs! Stay cosy and we'll see you again soon 🔥 Heather

Posted 1 month ago

“Made several purchases from Love Logs now. Always a quick and efficient process and that's why I keep coming back. That and their Hobbit Logs. Perfect fit for our stove and save a lot of wood chopping and splitting!”

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Posted 2 months ago

Thank you for the brilliant review, Colin, we love to see our returning customers pop up 🤩 We're so glad you love the Hobbit logs. Stay cosy and we'll see you again soon 🔥 Heather

Posted 1 month ago

“Bought hobbit burner size logs late last year (very few companies do this size). The logs were fantastic and clean and my chimney sweep said how much better the chimney is since me using them. They do good offers, you can pay by Klarna to spread the load and the delivery is fast and efficient. Very pleased”

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Posted 2 months ago

Thank you so much for this awesome review, Sara, we're so glad you love your logs and that they get the seal of approval from your chimney sweep 🙌 See you again soon Heather

Posted 1 month ago

“As someone who invests a lot of time and money into outdoor cooking, I appreciate the importance of high quality fuel. The charcoal from love logs is my go to and never disappoints. Delivery is quick and reliable. Highly recommend”

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Posted 2 months ago

Thanks for the brilliant review, Ed 🔥 Good charcoal is SO important, so it's great to hear you've been happy with ours Happy cooking and we'll see you again soon Heather

Posted 2 months ago

“Great service again with next day delivery and good quality product, so convenient to send to mum for winter fuel stock.”

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Posted 2 months ago

Thanks so much Richard, pleased to be of service - got to keep mum warm! Paul

Posted 2 months ago

“Great logs, well packaged and prompt delivery. Very pleased with my purchase.”

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Posted 2 months ago

Thanks so much for the review Julie, if you have any questions on the Dome just let me know :) Happy pizza making! 🍕 Paul

Posted 2 months ago

“A company with character and humour. Good to deal with and great products.”

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Posted 2 months ago

Thanks so much Steve, really appreciate that! Sometimes we worry our humour won't land right 😆 so this is really good to hear! Paul

Posted 2 months ago

“It’s easy to write a great review when nothing goes wrong and I’ve done that several times over the past 18 months we’ve been using Love Logs. However the real test comes when there’s a glitch - as we had with an order recently. Paul & Heather’s customer service was absolutely second to none. Communication was instantaneous & the issue was addressed and rectified as quickly as was possible. Can’t recommend these guys highly enough. Product quality and customer service are clearly their top two priorities! Thanks guys, very much appreciated!”

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Posted 2 months ago

Thanks so much for the lovely review Sarah! We'll keep working on those beech splits from the new producer and get them back to a perfect product, sorry for the slight issue! Paul

Posted 2 months ago

“I have to be honest and say I took a sharp intake of breath when I realised what the cost of my purchase would be. I pressed on with my order for beech splits and oak logs because I have really struggled to get a successful burn for bowl cooking with all the logs I’ve tried from else where. Suffice to say I bossed it with the ‘Love Logs’ and I really pleased I went ahead with my order.”

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Posted 2 months ago

Ahhhh thank you so much, this is so awesome to hear!!! Obviously we tend to be maybe 15-20% more expensive due to the DPD service, but with that comes the wonderful convenience 😉 If you ever want to look at a bulk order, please just let us know! Paul

Posted 2 months ago

“Sustainably packed, great price, and delivered quickly. Thank you.”

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Posted 2 months ago

Thanks so much for the 5 ⭐ review, Andrew! We're happy you're happy and hope to see you again soon Heather

Posted 2 months ago

Love Logs is rated 5.0 based on 2,631 reviews