Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,716 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,716 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Forever grateful to have discovered Love Logs as a convenient way to order logs. The quality is fantastic and delivery prompt. The one time I had an issue, Heather responded quickly and sorted the problem straightaway. Highly recommend.”

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Posted 2 months ago

Ahh what a lovely review, thanks so much for finding us and sticking with us, we appreciate you! ❤️ Heather & Paul

Posted 2 months ago

“Their goods are always as descrobed and delivered promptly. I have no difficulty in recommmending their service. This review is regarding both the firelighters and the kindliing.”

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Posted 2 months ago

Thanks so much John, we appreciate you! Enjoy log burner season, and stay cosy 🔥 Paul

Posted 2 months ago

“Easy to use website, quick delivery, great product.”

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Posted 2 months ago

Thanks so much Mark, exactly what we wanted to do 😊 Thanks for the review! Paul

Posted 2 months ago

“Delivery was quicker than the estimate which was a pleasant surprise. I inherited a tiny stove in a new house so was a bit flumoxed at dealing with the tiniest logs! The 15cm logs are perfect and now that I've experimented I'll be ordering again soon!”

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Posted 2 months ago

Thank you so much Carolyn! Small stoves deserve great logs too 😆 Paul

Posted 2 months ago

“Good logs, burn well, nice size for my wood burner, arrived quickly. Have used before and will use again.”

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Posted 2 months ago

Thanks so much for your support & for the review Ben, we appreciate you! Stay cosy 🔥 Paul

Posted 2 months ago

“Excellent and prompt service as usual.”

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Posted 2 months ago

Thanks so much Celia, we love seeing the regular names pop up 🤩 Stay cosy 🔥 Paul

Posted 2 months ago

“VERY FAST NEXT DEAY DELIVERY. HIGH QUALTY WOOD. bURNS VERY NICELY ONCE AGAIN A NICE WARM WINTER. HIGHLY RECOMMMEND”

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Posted 2 months ago

Thanks so much for the lovely review! Stay cosy 🔥 Paul

Posted 2 months ago

“Great logs and super speedy delivery”

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Posted 2 months ago

Thanks so much for the lovely review! Stay cosy 🔥 Paul

Posted 2 months ago

“Well packaged. The sawdust logs burnt fiercely and love the fact that I'm using up 'dust' and not fresh trees.”

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Posted 2 months ago

Thanks so much for the lovely review Fiona! We absolutely love the story behind this product too 😍 Trees cut down and used for other means, and the leftovers used for logs - what's not to love? Stay cosy 🔥 Paul

Posted 2 months ago

“Amazing logs great service fully fully recommend”

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Posted 2 months ago

Ahhh thank you Jamie, we appreciate you! Happy cooking 🍏 Paul

Posted 2 months ago

“Arrived on time and well packed . The logs are all cut even so easy to stack. Loads of kindle too. Overall I’m very pleased with the quality and care taken.”

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Posted 2 months ago

Thanks so much Alison! Some people don't get that premium firewood is even a thing... but we're here to prove them wrong 😎 Thanks for the review! Paul

Posted 2 months ago

“Fantastic product and excellent delivery. Highly recommend!!”

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Posted 2 months ago

Thanks Ryan, we appreciate you! Hope to see you again soon 🔥 Paul

Posted 2 months ago

“I've been buying logs and kindling from Love Logs for some time. The woodis always the best quality, and is usually delivered next day. When DPD unhelpfully delivered my logs to another address miles away Heather was straight onto it and had a replacement order out to me as soon as possible. You cannot get better customer service!”

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Posted 2 months ago

Thanks so much Peter!!! We love seeing the regular names coming up and we're so grateful for your support of our business! Stay cosy 🔥 Paul

Posted 2 months ago

“I was struggling to get the fire going during Storm Claudia, even though the logs I had were dry, i decided to try the new logs I had purchased from Love Logs. I had originally purchased them (on offer) to see if there was much of a difference between them and the normal bags of logs I get. There was no comparison, they lit immediately, burnt hot and long producing a lovely flame. So far every log has burnt well and appears much less of a lottery as to performance. Conclusion, they do exactly as advertised.”

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Posted 2 months ago

Ahhh thank you so much for this review, it really does mean everything to us to hear about making a difference to someone's experience. Thanks so much for the review! Stay cosy 🔥 Paul

Posted 2 months ago

“Lovely logs, lovely people and lovely service :)”

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Posted 2 months ago

Don't forget lovely customers 😉

Posted 2 months ago

“Great service and quality logs to make sure my Hobbit wood burner keeps us toasty warm this winter.”

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Posted 2 months ago

Thank you so much for the lovely review, always pleased to help! Stay cosy 🔥 Paul

Posted 2 months ago

“Wonderful speedy service and wonderful small logs. They burn so sell. My only moan has sometimes been with DPD! Well done Paul and Heather - keep up the great business.”

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Posted 3 months ago

Thanks so much Alisoun! DPD are the best of the bunch, which is why we use them, but they do get it wrong sometimes! Thanks for your support 😊 Paul

Posted 3 months ago

“Great value for money, prompt delivery and good advice on all things fiery”

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Posted 3 months ago

Ahh thanks so much Anne, exactly what we try to do 😎 Thanks for your support! Paul

Posted 3 months ago

“Logs are good but not cheap. Delivery via DPD works well.”

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Posted 3 months ago

Hi Philip, thanks for the review! If you're looking for the same quality but at a better value point, we have some palletised log products coming out in the next few days that will be more affordable. Watch this space 👀 Paul

Posted 3 months ago

“Perfect 15cm logs for our little Hobbit log burner....”

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Posted 3 months ago

Thanks so much Anna, we really appreciate the review! Paul

Posted 3 months ago

Love Logs is rated 5.0 based on 2,716 reviews