Love Logs Reviews

Name: Love Logs
Address: The Oakley, Kidderminster Road, Droitwich, Worcestershire
Rating: 4.96

5.0 Rating 2,818 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,818 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 28th May 2026

235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“love the hobbit logs perfect and excellent efficient delivery.”

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Posted 4 years ago

Thanks so much for the lovely review! Paul & Heather

Posted 4 years ago

“Very happy with the quality of the wood and kindling. I experienced very poor customer service from the courier DPD. Heather from Love Logs was quite brilliant, she responded very quickly and sorted the problem. Excellent customer service! Thank you.”

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Posted 4 years ago

Thanks so much for your lovely comments Jane! DPD do have some faults but they're by far the best out there, we're very pleased to help if ever there's an issue. Thanks for your support 😃 Paul & Heather

Posted 4 years ago

“Excellent wood for our wood burner, super quick delivery too. And feels good that trees are being planted too!”

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Posted 4 years ago

Thanks so much Tom! Tree-planting just felt like, well, a no-brainer! We appreciate your support! Paul & Heather

Posted 4 years ago

“Fantastic, only recently discovered these eco wood/wool firefighters. They light easily and burn long enough to light your logs even using just one. Love that they come in a cardboard box with paper tape as well, fabulous, thank you.”

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Posted 4 years ago

Hi Kim, thanks so much for the lovely review! We'd never used them until two years ago either, so then to be able to buy them locally and package them completely plastic free, was an absolute dream! Thanks for your support 💚 Paul & Heather

Posted 4 years ago

“Just awesome.”

Love Logs 5 star review on 22nd January 2022

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Posted 4 years ago

Thanks so much Kieran! Happy pizza making 🍕🤩

Posted 4 years ago

“Great products, well packaged with excellent, quick delivery.”

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Posted 4 years ago

Thanks so much for the review Charles! Who said firewood has to be old school?? 🔥

Posted 4 years ago

“Very happy with Love Logs!”

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Posted 4 years ago

We're very happy to have you! 💚

Posted 4 years ago

“Tried a few different suppliers for our new eco wood-burning stove and Love Logs were by far the best. The wood is cut into quarters and always consistent in size, shape and burn. Others I tried had inconsistent logs that were either too big or covered in thick bark that would smoke out the stove and be inefficient. They also gave away a discounted box of kindling and off-cuts via their Instagram which arrived last week - little things like that are a nice touch. Highly recommend!”

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Posted 4 years ago

Hi Dan, Thank you so much for the amazing review! We started the business having been through all the issues you've experienced, and we swore we'd act as an extra quality control screen on what can be a pretty backwards industry - so it's so good to hear stories like this one. Look forward to seeing you again soon 😃 Paul & Heather

Posted 4 years ago

“Very good quality wood ethically sourced and orders arrived very promptly. Nice and easy of us!”

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Posted 4 years ago

Thank you so much for the lovely review, Annie! 😃

Posted 4 years ago

“Really chuffed with the logs exactly as described perfect for my fire delivered by DPD who were a credit to there company thoughtful helpful in the delivery thankyou very much will definitely Re order in the future”

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Posted 4 years ago

Ahh thank you so much for the review Bernadette, we've tried a few couriers since we launched but DPD on the whole offer the most reliable service and tend to have generally lovely drivers 😃 We appreciate your support and look forward to seeing you soon! Paul & Heather 💚

Posted 4 years ago

“Friendly and professional.”

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Posted 4 years ago

We try 😃

Posted 4 years ago

“Very fast delivery and good quality products.”

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Posted 4 years ago

Thanks so much for the review Jason!

Posted 4 years ago

“Great service. Really quick at getting the order sent out. Very happy with the pellets we got and will order again. Already recommended to others.”

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Posted 4 years ago

Thanks so much for the review Claire... speed is of the essence when it comes to pizza 🍕😃 Paul & Heather

Posted 4 years ago

“Really good customer service!!!!!”

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Posted 4 years ago

Thanks so much, firewood is usually so old school so we thought, hey, let's bring it into the 21st century 😃 Heather & Paul

Posted 4 years ago

“Really good quality logs for our pizza oven at a great price. Really speedy delivery and a bag of fire starters included. Will definitely us again”

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Posted 4 years ago

Thanks so much for the review Chris! We love our Karu so we had to get the fuel for it just right 😃 Happy pizza making! 🍕 Paul & Heather

Posted 4 years ago

“Great logs, quick delivery, and at a good price. Will definitely use again.”

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Posted 4 years ago

Thanks so much for the review Josh, we look forward to seeing you again 😃 Don't forget to share your referral link with friends & family, they'll get a fiver off their first order and you'll get a fiver for each one who buys! Paul & Heather 🔥

Posted 4 years ago

“Love logs are a perfect pairing for pizza lovers. We regularly buy logs and firestarters for our Ooni Karu pizza oven. The logs are perfectly sized and the firestarters work great! Combined they make pizza making so much easier!”

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Posted 4 years ago

Thank you so much for the review Andrew! We're pizza lovers ourselves (obsessives, some might say) and we love our Karu, so we just wanted to make using the oven as straightforward as possible for people 😃 Paul & Heather 🍕

Posted 4 years ago

“Can’t fault the service at all with Love Logs. The product is also superb and burns really well.”

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Posted 4 years ago

There's a name I recognise from the Facebook group! 😃 Thank you so much for the review Lance, and so glad we're helping you enjoy using your Dome! Paul & Heather

Posted 4 years ago

“Great product and the delivery was swift - great service.”

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Posted 4 years ago

Thanks so much for the review Clive!

Posted 4 years ago

“Ordered the day before and recieved the logs on time the next day. Beautiful logs, fab customer service - never looking back!”

Love Logs 5 star review on 14th January 2022

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Posted 4 years ago

Thanks so much for the review and the lovely photo Bethany! We can't tell if you're planning to burn them or just leave them there to look pretty 😃

Posted 4 years ago

Love Logs is rated 5.0 based on 2,818 reviews