Love Logs Reviews

Name: Love Logs
Address: The Oakley, Kidderminster Road, Droitwich, Worcestershire
Rating: 4.96

5.0 Rating 2,818 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,818 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Email:

paul@love-logs.com

Love Logs 5 star review on 28th May 2026

235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don,t normally do reviews but what can I say Heather and Paul have got it right I have a salamander small range cooker and could not get logs to fit and being disabled was unable to cut logs to size. The hobbit logs fit perfectly, burns well, and the packaging makes it easy to store and the point that they plant two trees for every order and the boxes are made from recyclable cardboard this company is going beyond any company I know to help the planet they may be more money than the logs in nets but for all of the above points everybody should help this company grow, now that I have found this company I will always buy from them and hope they have every sucsees with their company in the future”

Love Logs 5 star review on 28th December 2021

Helpful Report

Posted 4 years ago

Hi Wayne, Thank you so much for taking the time out to leave such a detailed review!!! It means so much to us that we've been able to help you use your Salamander and we'll look forward to seeing your name pop up again in the future! Heather & Paul

Posted 4 years ago

“Fair prices efficient delivery recommended”

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Posted 4 years ago

Thanks so much for taking the time to leave a review Nigel, we really appreciate it! Heather & Paul

Posted 4 years ago

“My 2nd delivery of hobbit logs, excellent communication and prompt delivery.”

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Posted 4 years ago

Thank you so much for the review Julie - we do a little happy dance every time we get a repeat order, they really mean so much to us! Don't forget you can receive £5 off if you refer a friend, who will get the same discount 😃 Heather & Paul 💚

Posted 4 years ago

“The only logs I like to use for my Hobbit wood burner”

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Posted 4 years ago

😃😃😃

Posted 4 years ago

“Perfect size logs and we’ll packed! Next day delivery also.”

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Posted 4 years ago

Thanks so much for coming by and taking time to leave us a review! Heather & Paul

Posted 4 years ago

“Have Love Logs lighters, kindling and wood and all are top top quality and give a perfect fire in our wood burner every time with no fuss or drama. Can’t recommend highly enough. And appreciate the environmental credentials of Love Logs business philosophy too”

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Posted 4 years ago

Thanks so much for taking the time to leave a review David, we really appreciate it! Heather & Paul

Posted 4 years ago

“I used the natural firestarters for the first time and was amazed at how effective they were. - no paper and hardly any kindling.”

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Posted 4 years ago

They're just amazing aren't they! Zero kindling is even possible if you're also using our logs 🤩

Posted 4 years ago

“Very prompt delivery.”

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Posted 4 years ago

THanks very much for coming by and leaving a review David!

Posted 4 years ago

“I timed my last Love Logs order. It took 23 hours from when I pressed checkout to the point DPD dropped it off. And that was FREE DELIVERY! The quality of their hardwood and lumpwood charcoal is also the best I’ve come across. It makes pizza making an absolute dream. Then to top it off everything is plastic free, two trees are planted with every order and everything is sustainably sourced in Britain. There isn’t a reason not to use these guys. Try them and I guarantee you’ll never order from anyone else again.”

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Posted 4 years ago

Boooooom thank you so much for the amazing review! We don't think we'll launch "23 hour delivery" just yet though... 😃

Posted 4 years ago

“Prompt delivery not the cheapest on the market but good quality delivered as described and as mum always says you get what you pay for”

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Posted 4 years ago

When it comes to pizza fuel Phil, you want the one that works best, not the cheapest or the flashest - trust us, you'll love these pellets 😎 Thanks so much for the review!

Posted 4 years ago

“Great service and great product from a company with great ethics”

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Posted 4 years ago

Thank you so much Derek - those are basically the three pillars we set out for our business and it's amazing to hear feedback like this! Thanks for your support. Paul & Heather 💚

Posted 4 years ago

“I've had 4 or 5 deliveries of 'hobbit logs' from Love Logs so far and will continue to buy from them. They're perfectly sized for my small cabin log burner, which can't take the standard 8inch logs. The delivery has always been speedy and well packaged, so essentially I know what I'm getting and when I'm getting it.”

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Posted 4 years ago

Hi Chris! We love seeing so many repeat orders pop up and do a little happy dance every time a customer comes back 😃 Thanks for your support and the lovely review! 💚 Paul & Heather

Posted 4 years ago

“It does what it says on the box. Excellent logs delivered as said on time. Thank you.”

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Posted 4 years ago

Thanks so much Nic, we really appreciate you taking the time to leave a review! Heather & Paul 💚

Posted 4 years ago

“Excellent product supported by an ecologically sound ethos delivered with speed and reliability from courteous owners.”

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Posted 4 years ago

Why thank you Yvonne! Very kind indeed 😃💚

Posted 4 years ago

“Really pleased with my logs, nice size and arrived as promised on time.”

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Posted 4 years ago

Thank you so much for making the effort to leave us a review Gaynor! 💚

Posted 4 years ago

“Easy to order on line, swift service, i have ordered twice at short notice and the deliveries have not let me down.”

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Posted 4 years ago

Thank you so much for the repeat order Tom and for the effort to leave us a review 😃💚

Posted 4 years ago

“Perfect hobbit logs to fit in my small burner, thank you.”

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Posted 4 years ago

🙌🏻 🔥 💚

Posted 4 years ago

“Sustainable and great value. I love that there is no plastic packaging.”

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Posted 4 years ago

We just couldn't believe that everyone else was wrapping these natural products in plastic packaging - bonkers! Thanks for the review 💚

Posted 4 years ago

“Excellent delivery and the logs are the perfect size for our small wood burner - thanks”

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Posted 4 years ago

Thanks so much for the review Richard and for supporting our small business! Heather & Paul 💚

Posted 4 years ago

“Excellent natural firelighters. Quick delivery. This was my third order. Thank you”

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Posted 4 years ago

Thank you so much for the repeat orders, we do a little happy dance when we see them! 💚

Posted 4 years ago

Love Logs is rated 5.0 based on 2,818 reviews