Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,735 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,735 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

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“I feel so lucky to have found this company. Great quality logs etc . Just right size for my new hobbit wood burner. Delivered to my door. Plus I know that for every order I make two trees will be planted. Win, win, win.😁”

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Posted 4 years ago

Ahhh Diane thank you so much for the lovely review - we feel really lucky that you found us too! You'll receive a referral code, please tell all your friends about us, you'll receive £5 store credit for every friend who purchases! Thanks again! Heather & Paul 💚

Posted 4 years ago

“This is the third time of ordering from Love Logs. The quality is superb (very little smoke) and the Wood oven Pizza kit is amazing. Delivery is on point and very easy to order via Apple Pay. Amazing.”

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Posted 4 years ago

Hi Richard, thank you so much for the amazing review, you've summed up our goals when we started the business last year! Don't forget to use your referral code (in your emails!) to tell all your friends about us 🤩 Heather & Paul

Posted 4 years ago

“Very prompt delivery and not stingy on the material! Really like the branding and easy to use. thanks!! Daz”

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Posted 4 years ago

Thanks so much for the lovely review Daz!!!! 😃🔥

Posted 4 years ago

“The logs are great and come in a box which is much better than those annoying plastic bags. Super friendly and fast service! I'm very happy to have found them!”

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Posted 4 years ago

Plastic just works for some products... but for logs, we just can't get our head around it! Thanks for the lovely review Patrick, don't forget to use your referral code (in your emails!) for £5 off your next order. Heather & Paul

Posted 4 years ago

“Amazing service, ordering is so easy. Product is fab, especially the hobbit logs. Also love the Eco side of this company. Wonderful x”

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Posted 4 years ago

"Don't believe everything you hear" But DO believe this amazing review for Love Logs and our Hobbit Logs 🤩 Thank you so much Jessica! Heather & Paul

Posted 4 years ago

“Speedy and as promised.”

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Posted 4 years ago

Thanks so much for the review Steve! Tell your friends... no need to shop on Amazon while we're around 😉

Posted 4 years ago

“Excellent service, brought two bags of wood chunks which arrived next day, very well packaged with environmentally friendly packaging, good size chunks which gave a delicious smokiness to the bbq 100% recommended, best price around considering other alternative companies”

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Posted 4 years ago

Hi Marc, Thanks so much for the review! Sometimes being an eco friendly business makes us more expensive, but we always try and price fairly and competitively so this is really good to hear! Paul & Heather

Posted 4 years ago

“Good quality wooden pellets in eco friendly packaging. Would defo recommend to others wanting fuel for Pizza ovens.”

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Posted 4 years ago

Thanks so much for the review Steve! You can recommend us using your referral link, which will be emailed to you, and get a fiver off your next order if anyone you refer us to makes a purchase! Cheers, Paul

Posted 4 years ago

“Love the logs you are selling. Size is perfect for small smoking of meat or if you want to mix flavours. Can’t wait for new flavours of wood if possible. Many thanks Fred”

Love Logs 5 star review on 29th September 2021

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Posted 4 years ago

Hey Fred! Thanks for the awesome review 😃 We should have whisky barrel oak going live on the site in the next few days, so watch this space! Paul

Posted 4 years ago

“Delighted with the pellets for my pizza oven. We got at least 30 pizzas out of less than 5kg of pellets. Your product is amazing - no waste. And delivery and ordering is simple and straightforwards. I am a repeat customer. Why go anywhere else?”

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Posted 4 years ago

Ahh thank you Jane this is such a lovely review! When we set the business up we just wanted to make the fire management side of pizza ovens that little bit easier, it's so good to hear these reviews 🤩 Thanks for supporting our small business 💚 Heather & Paul

Posted 4 years ago

“Very satisfied with the appearance and quality of the oak board we ordered from Love Logs. It was packed very well and arrived in the time frame promised. We wanted to use it as a stand for an electric fire in our living room and it fits the purpose splendidly and is very pleasing to look at.”

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Posted 4 years ago

Hi Janice, Thank you so much for the review, sums up everything we wanted to achieve and also supports British forestry and crafts - what's not to love? Really novel idea for the use, glad it's working well! Paul & Heather

Posted 4 years ago

“I've been ordering wood from Love Logs for my pizza oven for a few months now , and it's always amazing quality and the service is so easy and efficient. Can't recommend enough!”

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Posted 4 years ago

Thanks so much for the review Matt and for the repeat support, we really appreciate it! Happy pizza making 🍕 Paul & Heather

Posted 4 years ago

“Very impressed with the wood and the charcoal. I have used them for smoking pork and beef and it had been brilliant both times. I particularly enjoy the fact it all comes in recyclable packaging and that trees are planted for every order. I will continue to get my bbq bits from here as it’s also great value for money.”

Love Logs 5 star review on 28th September 2021

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Posted 4 years ago

Wow what a review! Thanks so much Jacob... now having seen this I'm off to the butchers 😃 Paul

Posted 4 years ago

“Ordered logs, kindling and fire lights. All arrived on time and well packed. Quality of the wood is really obvious when compared with some lingering cheaper logs we had from last year.”

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Posted 4 years ago

Thanks so much for the review! We started the business when we struggled with poor wood ourselves and realised that good wood is out there, it's just not available to everyone! We appreciate your support 🤩 Heather & Paul

Posted 4 years ago

“We have been ordering the kiln dried British logs and kindling from Love Logs since we got our new log burner. Amazing service, really quick delivery and great quality logs which produce minimal smoke. We love the company ethos.”

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Posted 4 years ago

Thanks so much for the lovely review Kate! Thanks for being part of our journey 🤩 Heather & Paul

Posted 4 years ago

“Super fast delivery, great wood that's burning well.”

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Posted 4 years ago

That's what we like to hear! We absolutely LOVE our Dome, great to hear we're helping you to enjoy yours. Thanks so much for the review 🔥😎

Posted 4 years ago

“Easy to order, wood was well packaged and promptly delivered. I would definitely recommend you give this company a try.”

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Posted 4 years ago

Thank you so much Phil! 🤩

Posted 4 years ago

“Excellent quality Minimal smoke and soot . Good heat achieved. Take longer to burn than cheaper alternatives. So I find adding little and often to keep the flames and temperatures. Boxes arrive but have been open seem to still be full. They use a paper tape to seal the boxes. Great for the environment but not a great secure seal.”

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Posted 4 years ago

Hi Jill, Thanks so much for the feedback and sorry to hear about the issues with the tape - we tested lots of options and settled on that one as the best option as we didn't have any issues with test shipments. Glad you love the product though! It really does make a difference to pay more for hardwood. I'll email you now to see if there's anything I can do with regards to the tape problem ? Paul

Posted 4 years ago

“Easy ordering and fast delivery,free natural firelighters were a nice bonus.”

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Posted 4 years ago

Thanks Stephen, appreciate your feedback! 🔥

Posted 4 years ago

“BRILLIANT SERVICE. Super fast delivery and the logs are always really dry and burn really well. Plus with the ethos of the brand about about sustainability, why would you buy anywhere else.”

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Posted 4 years ago

Tim Warwood you big legend... thanks for the support 🔥

Posted 4 years ago

Love Logs is rated 5.0 based on 2,735 reviews