Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,738 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,738 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

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“My order was delivered very quickly. I liked that the natural firelighters were packed in recyclable cardboard box, not in plastic as I have had from other companies. Would recommend.”

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Posted 4 years ago

Thanks so much for the amazing review Anne! Plastic has a place, but it doesn't have a place in this industry 💚

Posted 4 years ago

“Great quality wood, delivered on time and great value. No plastics used for any packaging, all recyclable. Will not hesitate to buy again.”

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Posted 4 years ago

Thanks so much for the amazing review Chris!

Posted 4 years ago

“Faultless ordering process, on-time delivery, well packaged - no qualms! Maybe a touch pricey, but the logs are solid (no offcuts, saw dust or bits left at the bottom) and burn very well in my Ooni Karu 16.”

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Posted 4 years ago

Hi Jacques, Thanks so much for the review, you've summed up everything we're trying to achieve! Sending wood in small batches by courier always means you will lose a decent chunk of the price into the courier rate, and we've learned that running an environmentally friendly business is very expensive compared to running one without taking consideration for elements like the packaging we use, for example. We're pleased that the good outweighs the price for you and as we grow, we'll keep working to bring our prices down wherever it's feasible. Thanks, Paul & Heather 💚

Posted 4 years ago

“Love my logs, so perfectly cut and look the part in my book shelf next to the log burner. Cannot wait to set them ablaze! Thanks Love Logs.”

Love Logs 5 star review on 25th October 2021

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Posted 4 years ago

Thanks so much for the review Erin, and to Michelle for recommending you 😉 I think I'd have a hard time setting them alight when they look that good 🤩😂

Posted 4 years ago

“Excellent product, customer service and delivery, but best of all eco friendly.”

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Posted 4 years ago

Thanks so much for the review Avril! Isn't it a great feeling to know you're giving more back than you're taking away?? 💚

Posted 4 years ago

“Being a small company selling British goods is what made me choose Love Logs. I am completely new to log burning in fact so new I haven’t got the burner yet, it will be fitted early December but I wanted to be completely ready to light it the day it is installed. Ordering from Love Logs was a breeze and delivery was very fast.”

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Posted 4 years ago

Oooooh what a treat you're in for Brenda! We couldn't believe to find out how much firewood is imported, which seems a little bonkers to us 😃 Happy times ahead, make sure to check in with our "how to" guides once it arrives 🔥 Thanks so much for the review!

Posted 4 years ago

“I'm not sure you could get better service, passion or quality wood here in the UK.”

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Posted 4 years ago

Thanks so much for this Lee, a really amazing review and an awesome photo!!! Watch out for this on social media channels soon!

Posted 4 years ago

“Have used Love Logs several times now, and always very pleased with their products and the speed of delivery. Will definitely use again when I run out.”

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Posted 4 years ago

Thanks so much for the amazing review and your continued support - repeat customers make us do a little happy dance! 💃🏻🕺🏼

Posted 4 years ago

“Love Logs are brilliant. Delivery is insanely fast and the logs actually fit in our fireplace unlike some of the others from other places. It is nice to know too that you are doing your bit for the environment. Thank you guys!”

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Posted 4 years ago

Thanks so much for the review Sophie and your continued support, we do a little happy dance every time a repeat customer comes back! 💃🏻🕺🏼

Posted 4 years ago

“Brilliant service from these guys. The wood burns long and hot and the delivery time is excellent! As a small business owner knowing I can rely on the delivery time and the consistency of the product is essential and you never disappoint!”

Love Logs 5 star review on 20th October 2021

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Posted 4 years ago

Thanks so much for the review Steve! We love our Karu so getting the fuel right for it was an absolute must for us... and good e-commerce just makes good sense to us 😉 Happy pizza making!

Posted 4 years ago

“Excellent products, fast delivery. Great prices”

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Posted 4 years ago

Thank you so much for the review! Don't forget to refer us to your friends, for £5 off your next order 😃

Posted 4 years ago

“Great dry logs delivered promptly. Will order again”

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Posted 4 years ago

Thank you so much for the review 💚

Posted 4 years ago

“Very good - you pay a little more but worth it for quality and peace of mind on sustainability”

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Posted 4 years ago

We'll keep trying to get the prices down as we grow - thanks so much for helping us to do that and for the amazing review! 💚

Posted 4 years ago

“Super fast delivery. Packaged well. Large box of logs is liftable. Looking forward to a roaring fire!”

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Posted 4 years ago

*Just* liftable! That's exactly what we were going for... no-one needs to be unloading a pallet full of logs in the rain 😅

Posted 4 years ago

“Excellent product and service, prompt delivery. Highly recommended.”

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Posted 4 years ago

Thanks so much for the review!

Posted 4 years ago

“Good quality logs, and evenly sized. Delivered in a nice clean 3x3 bag rather than judt tipped on the drive”

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Posted 4 years ago

Thanks so much for the review Philip, and sorry for the delay in replying! Really grateful for your support 🤩

Posted 4 years ago

“I've used Love Logs twice now and will continue to use them. Super quick delivery and the wood they supply is brilliant. It's "Pizza Oven Hardwood Kindling" is perfect for my Ooni Karu, it burns cleanly and certainly get's it up to temp well. I've also purchased their British Kiln-Dried Logs and I wasn't disappointed. Great sized logs for my Chiminea, creating a roaring, almost smoke free fire, perfect for sitting around and roasting marshmallows !”

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Posted 4 years ago

😃😃😃

Posted 4 years ago

“Great company! Got the medium kit for chiminea and it was so good - everything worked as it should do and we had a roaring fire within minutes. Can’t wait for winter now! Would defo recommend and will be using again. Thanks Love Logs!”

Love Logs 5 star review on 12th October 2021

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Posted 4 years ago

Thanks so much for the review, and sorry for the delay in replying! Really grateful for your support 🤩

Posted 4 years ago

“Great service, easy to use website, very speedy delivery. Thank you!”

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Posted 4 years ago

Thanks so much for the review, that's everything we set out to achieve when we set the business up 😃😃😃

Posted 4 years ago

“Excellent service ! Everything turned up on time just like I was told. Really good quality wood in the perfect size for my Karu 16 and big enough not to burn away really quickly. I will be ordering again.”

Love Logs 5 star review on 8th October 2021

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Posted 4 years ago

Ahhh this looks amazing, thanks so much for the photo 🤩 The Karu 16 looks like a beast... happy pizza making!!! 🍕

Posted 4 years ago

Love Logs is rated 5.0 based on 2,738 reviews