Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,735 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,735 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only logs I like to use for my Hobbit wood burner”

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Posted 4 years ago

😃😃😃

Posted 4 years ago

“Perfect size logs and we’ll packed! Next day delivery also.”

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Posted 4 years ago

Thanks so much for coming by and taking time to leave us a review! Heather & Paul

Posted 4 years ago

“Have Love Logs lighters, kindling and wood and all are top top quality and give a perfect fire in our wood burner every time with no fuss or drama. Can’t recommend highly enough. And appreciate the environmental credentials of Love Logs business philosophy too”

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Posted 4 years ago

Thanks so much for taking the time to leave a review David, we really appreciate it! Heather & Paul

Posted 4 years ago

“I used the natural firestarters for the first time and was amazed at how effective they were. - no paper and hardly any kindling.”

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Posted 4 years ago

They're just amazing aren't they! Zero kindling is even possible if you're also using our logs 🤩

Posted 4 years ago

“Very prompt delivery.”

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Posted 4 years ago

THanks very much for coming by and leaving a review David!

Posted 4 years ago

“I timed my last Love Logs order. It took 23 hours from when I pressed checkout to the point DPD dropped it off. And that was FREE DELIVERY! The quality of their hardwood and lumpwood charcoal is also the best I’ve come across. It makes pizza making an absolute dream. Then to top it off everything is plastic free, two trees are planted with every order and everything is sustainably sourced in Britain. There isn’t a reason not to use these guys. Try them and I guarantee you’ll never order from anyone else again.”

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Posted 4 years ago

Boooooom thank you so much for the amazing review! We don't think we'll launch "23 hour delivery" just yet though... 😃

Posted 4 years ago

“Prompt delivery not the cheapest on the market but good quality delivered as described and as mum always says you get what you pay for”

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Posted 4 years ago

When it comes to pizza fuel Phil, you want the one that works best, not the cheapest or the flashest - trust us, you'll love these pellets 😎 Thanks so much for the review!

Posted 4 years ago

“Great service and great product from a company with great ethics”

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Posted 4 years ago

Thank you so much Derek - those are basically the three pillars we set out for our business and it's amazing to hear feedback like this! Thanks for your support. Paul & Heather 💚

Posted 4 years ago

“I've had 4 or 5 deliveries of 'hobbit logs' from Love Logs so far and will continue to buy from them. They're perfectly sized for my small cabin log burner, which can't take the standard 8inch logs. The delivery has always been speedy and well packaged, so essentially I know what I'm getting and when I'm getting it.”

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Posted 4 years ago

Hi Chris! We love seeing so many repeat orders pop up and do a little happy dance every time a customer comes back 😃 Thanks for your support and the lovely review! 💚 Paul & Heather

Posted 4 years ago

“It does what it says on the box. Excellent logs delivered as said on time. Thank you.”

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Posted 4 years ago

Thanks so much Nic, we really appreciate you taking the time to leave a review! Heather & Paul 💚

Posted 4 years ago

“Excellent product supported by an ecologically sound ethos delivered with speed and reliability from courteous owners.”

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Posted 4 years ago

Why thank you Yvonne! Very kind indeed 😃💚

Posted 4 years ago

“Really pleased with my logs, nice size and arrived as promised on time.”

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Posted 4 years ago

Thank you so much for making the effort to leave us a review Gaynor! 💚

Posted 4 years ago

“Easy to order on line, swift service, i have ordered twice at short notice and the deliveries have not let me down.”

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Posted 4 years ago

Thank you so much for the repeat order Tom and for the effort to leave us a review 😃💚

Posted 4 years ago

“Perfect hobbit logs to fit in my small burner, thank you.”

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Posted 4 years ago

🙌🏻 🔥 💚

Posted 4 years ago

“Sustainable and great value. I love that there is no plastic packaging.”

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Posted 4 years ago

We just couldn't believe that everyone else was wrapping these natural products in plastic packaging - bonkers! Thanks for the review 💚

Posted 4 years ago

“Excellent delivery and the logs are the perfect size for our small wood burner - thanks”

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Posted 4 years ago

Thanks so much for the review Richard and for supporting our small business! Heather & Paul 💚

Posted 4 years ago

“Excellent natural firelighters. Quick delivery. This was my third order. Thank you”

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Posted 4 years ago

Thank you so much for the repeat orders, we do a little happy dance when we see them! 💚

Posted 4 years ago

“Logs just right size for my small log burning stove. Excellent quality. I keep the log fire for emergencies, which has happened a few times lately. Delivery on time and polite person who carried the box to front door.”

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Posted 4 years ago

“I got these as a housewarming gift for my brother. Heather was so helpful and included a personalised message for me. It was great to be able to get him some local, environmentally friendly logs so that he could feel less guilty about his burner.”

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Posted 4 years ago

Ahhhh we feel his pain! Is burning wood bad for the environment? It's so hard to know. Our view is - use it in moderation, use it to replace fossil fuels, and only use locally sourced logs. Thanks so much for your support! 💚

Posted 4 years ago

“Quick delivery and excellent logs. Added bonus of being sustainable, love the natural fire lighters they’re excellent”

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Posted 4 years ago

Thanks so much for the review William! 💚

Posted 4 years ago

Love Logs is rated 5.0 based on 2,735 reviews