Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,382 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,382 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 24th April 2025

197

Anonymous

Anonymous // 01/01/2019

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“First time customer -ordered the mixed flavour 1kg smoking dust bundle Product is excellent Service first class from this family business Highly recommended Will 100% buy again”

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Posted 5 months ago

Thank you for this fantastic review, Mark 🤩 We're so happy to hear you loved both the product and service, and look forward to seeing you again soon! Thanks Heather

Posted 5 months ago

“Good product and prompt service.”

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Posted 5 months ago

Thank you for the gret review, Piot, we're so glad you were happy with your order 😀 See you again soon Heather

Posted 5 months ago

“I love the logs from Love logs Nice & dry well packaged in strong box. I buy the Hobbit logs which are the perfect size for our little Hobbit burner. No more having to saw logs in half to fit the burner & all for a reasonable price.”

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Posted 5 months ago

Thank you so much for this fantastic review, we're so glad you love your Hobbit logs 🔥 Stay toasty and we'll see you again soon Heather

Posted 5 months ago

“Great logs very dry. Great service.”

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Posted 5 months ago

Thank you for the great review, Crispin, we love seeing our regular customers' names pop up 😀 Stay cosy and we'll see you again soon Heather

Posted 5 months ago

“I bought a mixed box of smoking wood for my kamado BBQ. Can't comment on the wood itself yet because I haven't used it but the customer service and communication has been excellent.”

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Posted 5 months ago

Thank you for the brilliant review, Julia, we're so glad you were happy with the service! Happy cooking, don't forget to tag @planetfriendlyfirewood so we can see what you make 🔥 Thanks Heather

Posted 5 months ago

“Excellent quality products. Quick delivery and first class service as always. Thanks!”

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Posted 5 months ago

Thank you for the brilliant review, Paul, we're so glad you've been happy with your orders 🤩🤩 See you again soon! Heather

Posted 5 months ago

“Excellent products, great customer service.”

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Posted 5 months ago

Thank you so much for this brilliant review, Margaret, we're so happy you were happy with the service 😊 See you again soon! Heather

Posted 5 months ago

“Wonderful service and great product! Love their company ethos and will certainly be a long term customer!”

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Posted 5 months ago

Thank you so much for this lovely review, Alistair 💚 We're so glad you loved your logs and we look forward to seeing you again soon! Heather

Posted 5 months ago

“Great product, quick delivery will buy again. Many thanks.”

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Posted 5 months ago

Thank you for the great review, Alan, we're happy you're happy 😀 See you again soon Heather

Posted 5 months ago

“Excellent log quality Prompt Delivery”

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Posted 5 months ago

Thanks so much Stephen, we appreciate the review! Paul

Posted 5 months ago

“Such a great service....the logs arrive quickly and all chopped to a perfect size for our small fireplace. I love the company's values - no plastic packaging and a great tree planting scheme.”

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Posted 5 months ago

Ahh thanks so much for the kind review Katy, very glad to be here for you keeping it toasty and sustainable 😊 Paul

Posted 5 months ago

“LL are a great business and rhey knw how to communicate. The Hobbit logs are just great for the smaller burners and the packs arrive on time and as promised.”

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Posted 5 months ago

Thanks Steve, we're a small business and we deeply care about our customers getting good service. Appreciate the review! Paul

Posted 5 months ago

“The logs arrived beautifully packed up with an old fashioned but charming thank you for my purchase. Plenty of choice with size and quantity and no waste. Excellent illustrations online .I love the idea of planting a tree with every purchase of wood. A friendly professional company which loves its logs. I would definitely recommend to others and will be back .”

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Posted 5 months ago

Ahhhh thank you so so much for the wonderful review! Paul

Posted 5 months ago

“Excellent to deal with. When informed of a missing item on a multiple order it was dealt with immediately. All orders are dispatched rapidly.”

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Posted 5 months ago

Thanks so much for the lovely review, and for understanding while we fixed the issue 😊 Paul

Posted 5 months ago

“As ever with love logs, delivery time quick, quality of product excellent and great communication.”

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Posted 5 months ago

Thanks so much Nik... that's what we do 😎 Paul

Posted 5 months ago

“Great logs - especially the hobbit ones for smaller burners. Means I can keep my bowsaw in the shed.”

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Posted 5 months ago

Thanks so much Alec, we appreciate the review! Saving the work and the risk to your thumbs 😉 Paul

Posted 5 months ago

“Been using love logs since they started, with high quality dried logs, rapid delivery and good prices i dont have to have huge stockpiles of wood at home any more - i can order more when i start to run out!”

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Posted 5 months ago

Chris, we still know our long term customer names despite growing and it's always a pleasure seeing them pop up! Thanks for being with us for so long! Paul

Posted 5 months ago

“Very prompt response to my requests when I ordered and the quality of the logs were good. Thank you”

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Posted 5 months ago

Thank you very much Michael, we appreciate the review! Paul

Posted 5 months ago

“Amazing quality and service. The firefighters are great, and make lighting the fire so easy.”

Love Logs 5 star review on 29th October 2024

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Posted 6 months ago

Thanks so much Heidi 😍 Paul

Posted 5 months ago

“Fab company who do small logs for our Hobbit stove. Great prices and super fast delivery”

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Posted 6 months ago

Let's normalise little logs 😉 Thanks for the lovely review! Paul

Posted 5 months ago

Love Logs is rated 5.0 based on 2,382 reviews