Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,631 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,631 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

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“Great service, great packaging, great product Wood burns well and has made some delicious BBQ”

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Posted 6 months ago

Thank you for the great review 😊 We love hearing that we're helping you make great BBQ food, so happy cooking and we'll see you again soon 🔥 Heather

Posted 5 months ago

“Love idea of the business. Extremely quick delivery. Would like it to be a little bit cheaper. Just a wee bit.”

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Posted 6 months ago

Thank you for the great review, Arnas! We're not trying to be the cheapest as we won't compromise on quality, convenience or sustainability to get there, so we appreciate you supporting our business! See you again soon Heather

Posted 5 months ago

“Quality product and great service. Using chunks / logs has upped my BBQ game so much when using my offset smoker. Longer smoke, easier temp management, fewer dirty smoke flare ups, less tending to the fire for those still doing traditional BBQ. Love Logs are my go to - 100%.”

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Posted 6 months ago

Thank you for this incredible review, Steven, we're SO glad to hear it's made your cooking experience better 🔥🔥🔥 Happy smoking and we'll see you again soon Heather

Posted 5 months ago

“Super Quick delivery, good quality logs with a long lasting clean burn. They are well packaged and the boxes make them easy to store. Would recommend and definitely purchase again X”

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Posted 6 months ago

Thank you for the great review, Stacey 😍 We're glad you love your logs and hope to see you again soon! Heather

Posted 5 months ago

“I honestly can't speak highly enough of Heather and Paul. Their prices are excellent and their products are too. I'm using what their charcoal for my smoker and their oak splits for the actual smoke. Both are extremely good quality. Especially for the price! If you don't believe me, just Google around for a few minutes and you'll see. But where they really shine is their customer service. Absolutely wonderful, kind, polite and very helpful couple. I highly recommend them.”

Love Logs 5 star review on 24th May 2025

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Posted 6 months ago

Thank you so much for this awesome review, Jody! We're so glad you were happy with your order and that we were able to support with the DPD issue 😊 Happy cooking and we'll see you again soon Heather

Posted 5 months ago

“Excellent charcoal, burns fast and hot, delivered quickly”

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Posted 6 months ago

Thank you for the fantastic review, John, cooking with British charcoal is so much better isn't it 🔥 Happy cooking and we'll see you again soon Heather

Posted 5 months ago

“Fast delivery and good quality logs”

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Posted 6 months ago

Thank you for the brilliant review! We're so glad you were happy with your order and hope to see you again soon! Heather

Posted 5 months ago

“Superb quality fuel for my bbq and firepit. Used with a kadai and got excellent flavour into my chicken. 100% would recommend”

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Posted 6 months ago

Thank you so much for this fantastic review 😍 We love cooking on our Kadai so it's great to hear you're using our products in yours 🙌 See you again soon Heather

Posted 5 months ago

“Good quality wood, lit well. Appreciate additional resources Love Logs provide to help you cook great pizza!”

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Posted 6 months ago

Thank you so much for the awesome review, James and we're so glad you've found our content helpful 🤩 Happy pizza making and we'll see you again soon 🍕 Heather

Posted 5 months ago

“Each time I have ordered the various wood I have been delighted with speed of delivery and great quality. Easy to light and they burn really well and right sown to minimal ash. This the only wood I buy now highly recommended and a great product.”

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Posted 6 months ago

Ahhh that's ace, thanks so much Brett, wicked to hear. Happy cooking 🔥 Paul

Posted 6 months ago

“Great quality wood, really upped the performance I'm getting from my Ooni compared to previous cooks using wood from other suppliers. Also great help from Paul via email when I was struggling to make the jump from the softwood I was using before to the quality hardwood Love Logs provide. Really went out of his way to help me out.”

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Posted 6 months ago

Ahhh this is ace, thanks so much Rob!!! Game changing when you crack it, isn't it? Happy cooking 🔥 Paul

Posted 6 months ago

“They burn so much better than the rubbish charcoal that is half tiny bits and half dust. I’d been using Weber because I thought it was decent but it’s rubbish by comparison. So glad I tried them as I’m sticking with these going forward. Ordering was easy. Delivery was quick and easy. Cooking on them was easy!”

Love Logs 5 star review on 18th May 2025

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Posted 6 months ago

Ahhh amazing, thanks so much for the brilliant review! Let's not mention the W-word lumpwood... pretty pants if you ask me! Happy cooking 🔥 Paul

Posted 6 months ago

“I like the fast delivery and the plastic-free packaging. The wood is also of good quality.”

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Posted 6 months ago

Thanks so much Ashton, that's basically the three pillars of what we decided to offer when we set the business up - quality, convenience and sustainability - so it's great to have all those things noticed! Enjoy 🔥 Paul

Posted 6 months ago

“Nice size logs. Fit into my smoker perfectly. I got cherry wood smells great when smoking. Will use them again.”

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Posted 6 months ago

Can't beat the smell of cherry smoke on a sunny day 😍 Happy cooking 🔥 Paul

Posted 6 months ago

“Excellent logs for Ooni Karu pizza oven. Up to temperature faster than the Ooni logs and slightly cheaper. Fast delivery.”

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Posted 6 months ago

Awesome to hear, thanks so much Matthew!!! Happy cooking 🔥 Paul

Posted 6 months ago

“Really quick delivery and the logs look superb - looking forward to firing up the pizza oven later this week”

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Posted 6 months ago

Thanks so much Fiona, hope you had a wonderful pizza night! Happy cooking 🔥 Paul

Posted 6 months ago

“Great wood, great charcoal. On time delivery. What's not to like. Support these guys.....”

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Posted 6 months ago

Ahhh thanks so much William, we appreciate you! Happy cooking 🔥 Paul

Posted 6 months ago

“Great company, superb service and very competitive on price. My go to for my Asado bbq logs.”

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Posted 6 months ago

Awesome, thanks Gary! We often worry about price because wood gets commoditised, so it's brilliant to get the feedback that we're offering good value at the premium end. Happy cooking 🔥 Paul

Posted 6 months ago

“Very pleased with delivery and quality of the logs, will be orderering more.”

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Posted 6 months ago

Awesome, thanks so much Ryan, we appreciate you! Enjoy 🔥 Paul

Posted 6 months ago

“Arrived on time, and high quality logs, kindling and firelighters. Have bought from Lovelogs before, and definitely will again. Thanks guys!!”

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Posted 6 months ago

And we'll look forward to seeing you back! Cheers Tim! Happy cooking 🔥 Paul

Posted 6 months ago

Love Logs is rated 5.0 based on 2,631 reviews