Love Logs Reviews

Name: Love Logs
Address: The Oakley, Kidderminster Road, Droitwich, Worcestershire
Rating: 4.96

5.0 Rating 2,820 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,820 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 28th May 2026

235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear website. Fast delivery. Good quality logs. Really great company.”

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Posted 4 years ago

Thank you so much for the lovely review! 😃

Posted 4 years ago

“Prompt delivery. No issues”

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Posted 4 years ago

Thanks so much Martin! Hope to see you again soon 😎

Posted 4 years ago

“They burn slowly but efficiently and that means using less logs. They even smell nice and I like the fact they come neatly packed a strong cardboard box. Good to know it's helping environment too”

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Posted 4 years ago

Thank you Steven! We always wanted to make sure the business gave back more than it takes away so the tree planting for us was a no brainer 🌱💚

Posted 4 years ago

“Super convenient and great quality products. I'm pleased with their environmental commitments too.”

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Posted 4 years ago

Thanks so much for the review! 🤩

Posted 4 years ago

“Super quick delivery, thank you.”

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Posted 4 years ago

That's what we do 😎 Thank you for the lovely review!

Posted 4 years ago

“Great firelighters, won’t go back to the old style. Super speedy delivery.”

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Posted 4 years ago

We don't really understand why anyone uses the old chemical ones anymore - aren't these SO much better? THanks so much for the review Philippa! 💚

Posted 4 years ago

“Delighted to find small logs for my eco stove and a company that plants trees!! Super speedy delivery in a format that works for me as we can't get a truck down our lane.”

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Posted 4 years ago

YAY! We love uncovering customers who our product offering really works for! Thanks so much for supporting our business Amanda 💚

Posted 4 years ago

“One parcel didn’t arrive (no fault of Love Logs!) and Heather couldn’t have been more helpful. Emails replied to instantly and replacement order was sent immediately with no quibble or delay. It is a pleasure doing business with Love Logs!”

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Posted 4 years ago

Thanks so much for the review and very pleased to help out! Hope to see you again soon 😃😃

Posted 4 years ago

“Really happy with my purchase. Perfectly sized for my pizza oven. Arrived promptly with no plastic packaging. Also received a video by e-mail showing me how to use the wood. Quality product, great service and two trees planted per order-what not to love?”

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Posted 4 years ago

Thanks so much for the LOVELY review! We launched the business when we couldn't get the right wood for our oven, and it's so good finding so many like-minded people out there who also value the sustainability side of the business 🙌🏻

Posted 4 years ago

“I purchased the kit, kindling, starter lighters and logs. This came in two deliveries, which was a little confusing BUT I'm very pleased with the ease of having such weighty logs delivered to the door.”

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Posted 4 years ago

Hi Suzanne, It should usually come in one delivery but when DPD are very busy, they will prioritise getting parcels out of the depot do occasionally they will get split up - it shouldn't happen often though 😃 Thanks so much for the lovely review and for supporting our business! Paul & Heather

Posted 4 years ago

“Top quality wood, good chunky sizes perfect for the kadai! With great customer service & fast delivery.”

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Posted 4 years ago

Awesome, thanks for the review Sean!

Posted 4 years ago

“Good product fast delivery”

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Posted 4 years ago

Thanks so much for the review Hannah! 🔥😃

Posted 4 years ago

“Excellent firefighters. I will definitely buy again.”

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Posted 4 years ago

They're sooooo much better than the chemical blocks, aren't they?? And made right here in the UK 😃

Posted 4 years ago

“Smart service. Great product. Will order again.”

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Posted 4 years ago

Thank you so much for the review Hamish, come by any time! 😃

Posted 4 years ago

“I like the ethical nature of this company, and the logs arrived well packaged and in good time. Easy ordering process on the website.”

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Posted 4 years ago

Ahh thank you so much for the review 🙌🏻

Posted 4 years ago

“Fantastic service!!! Ordered at 12:57 on the Friday and had it delivered less than 24 hours later, would highly recommend Love Logs! Will definitely be buying from again *****”

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Posted 4 years ago

Thanks so much Andrew! Don't forget to use your referral link, which you'll receive by email, to save £5 for every friend you refer 🤑

Posted 4 years ago

“I love that I can set up an easy and great value subscription for my firefighters and kindling! Was very close to using amazon but this has been so easy to do- thank you”

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Posted 4 years ago

Ahhh now that is exactly what we wanted to hear - small guys who can compete with Amazon! 🙌🏻

Posted 4 years ago

“Love Logs delivered my wood fast and the quality is of the wood and its cut is excellent. You can get a higher quantity of wood for cheaper elsewhere, however, the quality from what I have seen so far is not as good. I'm still trying to shop around and decide if the quality of wood elsewhere is just as good as that from Love Logs. Time will tell and if not then chances are I will return, because other than being a little more expensive, the service is first class and the communication excellent. But they do say you get what you pay for.”

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Posted 4 years ago

Hi Joe, I've replied to your other review in detail, so here will just say thanks for the service review 😃 Paul

Posted 4 years ago

“Superb quality...burn much longer than supermarket bought logs plus kindling much better. As for the firelighters....they are second to none. Delivery is quick. Do maybe tad more money wise but you get value in long run.”

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Posted 4 years ago

Thank you so much for the lovely review Nicola! Good value AND 1500 less road miles than most supermarket logs - WIN WIN 🤩 Thank you so much for your support, Paul & Heather 💚

Posted 4 years ago

“Beautifully presented handcrafted large oak chopping board bought from Love Logs as a house warming present for my granddaughter. She said it will be a family heirloom as it will last a lifetime and longer. I can highly recommend this to anyone looking at this website. Please support these local crafts people who produce such high quality sustainable pieces of art Hazel from Scotland”

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Posted 4 years ago

Thank you so much Hazel 💚

Posted 4 years ago

Love Logs is rated 5.0 based on 2,820 reviews