Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,726 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,726 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and fast delivery. I had a few questions about which charcoal to choose for my style of cooking and Paul was really helpful.”

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Posted 1 year ago

Thank you for the great review, Shaun! We're so glad Paul could help, and that you were pleased with your order 😊 See you again soon Heather

Posted 1 year ago

“Very happy with the hobbit logs. Using them for open indoor fireplace. No smoke, no bad smell, just great.”

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Posted 1 year ago

Thank you for the great review, we're happy you're happy 😀 Stay cosy and we'll see you again soon Heather

Posted 1 year ago

“Excellent product, service, communication and help. Buisness also supports the environment. I will continue to order and use items.”

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Posted 1 year ago

Thank you very much for this awesome review, we're so glad you were happy with your order 🔥 We look forward to seeing you again soon Heather

Posted 1 year ago

“Logs came on time,as described,fit hobbit log burner perfectly,burn really well,great communication from start to finish. Really impressed with deliver time,really well packaged, a great product . Will definatly order again 😃😃😃😃👍🏻Paul. Swansea”

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Posted 1 year ago

Thank you for the fantastic review, Paul 😊 We're so glad you loved your logs and can't wait to see you again son! Stay cosy 🔥 Heather

Posted 1 year ago

“First time customer -ordered the mixed flavour 1kg smoking dust bundle Product is excellent Service first class from this family business Highly recommended Will 100% buy again”

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Posted 1 year ago

Thank you for this fantastic review, Mark 🤩 We're so happy to hear you loved both the product and service, and look forward to seeing you again soon! Thanks Heather

Posted 1 year ago

“Good product and prompt service.”

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Posted 1 year ago

Thank you for the gret review, Piot, we're so glad you were happy with your order 😀 See you again soon Heather

Posted 1 year ago

“I love the logs from Love logs Nice & dry well packaged in strong box. I buy the Hobbit logs which are the perfect size for our little Hobbit burner. No more having to saw logs in half to fit the burner & all for a reasonable price.”

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Posted 1 year ago

Thank you so much for this fantastic review, we're so glad you love your Hobbit logs 🔥 Stay toasty and we'll see you again soon Heather

Posted 1 year ago

“Great logs very dry. Great service.”

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Posted 1 year ago

Thank you for the great review, Crispin, we love seeing our regular customers' names pop up 😀 Stay cosy and we'll see you again soon Heather

Posted 1 year ago

“I bought a mixed box of smoking wood for my kamado BBQ. Can't comment on the wood itself yet because I haven't used it but the customer service and communication has been excellent.”

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Posted 1 year ago

Thank you for the brilliant review, Julia, we're so glad you were happy with the service! Happy cooking, don't forget to tag @planetfriendlyfirewood so we can see what you make 🔥 Thanks Heather

Posted 1 year ago

“Excellent quality products. Quick delivery and first class service as always. Thanks!”

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Posted 1 year ago

Thank you for the brilliant review, Paul, we're so glad you've been happy with your orders 🤩🤩 See you again soon! Heather

Posted 1 year ago

“Excellent products, great customer service.”

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Posted 1 year ago

Thank you so much for this brilliant review, Margaret, we're so happy you were happy with the service 😊 See you again soon! Heather

Posted 1 year ago

“Wonderful service and great product! Love their company ethos and will certainly be a long term customer!”

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Posted 1 year ago

Thank you so much for this lovely review, Alistair 💚 We're so glad you loved your logs and we look forward to seeing you again soon! Heather

Posted 1 year ago

“Great product, quick delivery will buy again. Many thanks.”

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Posted 1 year ago

Thank you for the great review, Alan, we're happy you're happy 😀 See you again soon Heather

Posted 1 year ago

“Excellent log quality Prompt Delivery”

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Posted 1 year ago

Thanks so much Stephen, we appreciate the review! Paul

Posted 1 year ago

“Such a great service....the logs arrive quickly and all chopped to a perfect size for our small fireplace. I love the company's values - no plastic packaging and a great tree planting scheme.”

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Posted 1 year ago

Ahh thanks so much for the kind review Katy, very glad to be here for you keeping it toasty and sustainable 😊 Paul

Posted 1 year ago

“LL are a great business and rhey knw how to communicate. The Hobbit logs are just great for the smaller burners and the packs arrive on time and as promised.”

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Posted 1 year ago

Thanks Steve, we're a small business and we deeply care about our customers getting good service. Appreciate the review! Paul

Posted 1 year ago

“The logs arrived beautifully packed up with an old fashioned but charming thank you for my purchase. Plenty of choice with size and quantity and no waste. Excellent illustrations online .I love the idea of planting a tree with every purchase of wood. A friendly professional company which loves its logs. I would definitely recommend to others and will be back .”

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Posted 1 year ago

Ahhhh thank you so so much for the wonderful review! Paul

Posted 1 year ago

“Excellent to deal with. When informed of a missing item on a multiple order it was dealt with immediately. All orders are dispatched rapidly.”

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Posted 1 year ago

Thanks so much for the lovely review, and for understanding while we fixed the issue 😊 Paul

Posted 1 year ago

“As ever with love logs, delivery time quick, quality of product excellent and great communication.”

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Posted 1 year ago

Thanks so much Nik... that's what we do 😎 Paul

Posted 1 year ago

“Great logs - especially the hobbit ones for smaller burners. Means I can keep my bowsaw in the shed.”

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Posted 1 year ago

Thanks so much Alec, we appreciate the review! Saving the work and the risk to your thumbs 😉 Paul

Posted 1 year ago

Love Logs is rated 5.0 based on 2,726 reviews