Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,632 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

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“Great service, easy to light long burning charcoal, speedy delivery.”

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Posted 1 year ago

Thank you for the brilliant review, the British Charcoal is SO much better than the supermarket stuff isn't it 🤩 Happy cooking and we'll see you again soon! Heather

Posted 1 year ago

“We love LOVE LOGS! Lovely dry crackly fires to come....hopefully not too soon.”

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Posted 1 year ago

Thank you Jean, we love you too 🤩 I think we've still got a while before the weather goes cold, but you'll be stocked up ready when it does! See you again soon Heather

Posted 1 year ago

“Ordered some wood from these guys and realised I left the wrong number, contacted them and they amended it within minutes great company and will happily use again!”

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Posted 1 year ago

Thanks so much Stew, look forward to seeing you back! Cheers, Paul

Posted 1 year ago

“Fantastic service and the best wood and charcoal I've found in the UK, really exceptional.”

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Posted 1 year ago

Ahhh thanks so much James, that's amazing!!!! Happy cooking 🔥 Paul

Posted 1 year ago

“As described, nicely packaged (no plastic) and great delivery.”

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Posted 1 year ago

Thank you, that's what we do 😎 Paul

Posted 1 year ago

“Lovely oak logs delivered in good time! Great smell straight out the box and a great burn and Smokey flavour on my offset bbq! Will continue to use LoveLogs!”

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Posted 1 year ago

Thanks for the review Mike! Did you know some people can't smell the sweetness of oak? I feel so sorry for them!!! Happy cooking 🔥 Paul

Posted 1 year ago

“Perfect fit for my hobbit… delivered very quickly and box goes to recycle!!!”

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Posted 1 year ago

Amazing, thanks for the review Claire! Log burner season will be here in no time! Paul

Posted 1 year ago

“Your logs are just great! I have a Peanut Log Burner and so often when I order logs locally I get so many that are too large (cleverly placed at the bottom of the bag!). Recent order was for 8” logs but I think next time I could go for 10”! Apart from the size they burn so well - though I’ve not had my fire on for some time. Thank you for quality, professional and efficient service. Please keep going.”

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Posted 1 year ago

Ahhhh this is amazing, thank you Alisoun! Yes loggers are a bit old school... lots of smoke and mirrors in the industry, poor quality, wet wood... this is everything we wanted to fix! Thanks so much for the lovely review 😊 Paul

Posted 1 year ago

“The charcoal is excellent quality and I'll be buying again. No-fuss service and good correspondence too.”

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Posted 1 year ago

Thanks so much Ben, we really appreciate the review! Now we just need an Indian summer so we're cooking through September 🔥 Paul

Posted 1 year ago

“Great service. came next day (before I was even up). well packaged Looks good. Yet to use the wood, but based on service would use again.”

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Posted 1 year ago

Thanks Rob, sure you'll love it - appreciate the review! Paul

Posted 1 year ago

“Second order of Oak charcoal, really good quality product which is matched by Love Logs customer service, very quick delivery, which was well packaged in recyclable packaging. Have previously purchased three types of smocking blocks, which are lovely 😍”

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Posted 1 year ago

Thanks so much for the reviews Robert, very much appreciated! You're buying some lovely products, so it's great to hear how much you're loving using them! Now all we need is an Indian summer so we can cook outside through September! Happy cooking 🔥 Paul

Posted 1 year ago

“Great service, products are spot on & delivery by DPD makes it very reliable for me. About to make my second order now. Thanks”

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Posted 1 year ago

Amazing to hear, thanks so much for the review!!! Paul

Posted 1 year ago

“Great service including prompt delivery. I’ve now used them and they are an excellent product. Not as cheap as some supermarket knock offs but much better quality, efficiency and obviously sustainability”

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Posted 1 year ago

Thanks so much for the review Paul and for supporting our business! Happy cooking 🔥 Paul

Posted 1 year ago

“Excellent products Super service and communication”

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Posted 1 year ago

Thanks so much for the review! Paul

Posted 1 year ago

“Always first class service. Came highly recommended by The Smokin Elk, and I can see why. Would love to buy the British charcoal but tad to expensive unfortunately, perhaps one day 😊”

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Posted 1 year ago

Thanks so much for the review! We appreciate that buying British charcoal isn't always achievable for everyone, look out for our sales when you can try some out slightly cheaper - we have a birthday discount right now! Get 10% off when you spend £60 with "HAPPYBDAY10!" Get 15% off when you spend £100 with "HAPPYBDAY15!" Let us know what you think if you try it! Happy cooking 🔥 Paul

Posted 1 year ago

“First discovered these last year for my other half’s 50th birthday. He was very impressed and so was I, the heat you get from this charcoal is amazing, we cooked for 60 guests without fault. Been using them ever since and will never go back to store bought again. Thank you 🤩”

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Posted 1 year ago

Ahhhh this is amazing Patricia, this is exactly what we're trying to get people to learn about British charcoal, thanks so much for the review!!! No standing around a smoky BBQ any more hoping the charcoal will light 😤 Happy cooking! Paul

Posted 1 year ago

“Love the variety packs for smoking on my weber. Perfect chunks, perfect size. Delivery had always been as requested. Packaging much clearer than alternatives. Great product, will use again!”

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Posted 1 year ago

This is amazing Steven, thanks so much for the review! We take out time on the chunks to make sure every single one is perfect and usable. No waste 😍 Happy cooking 🔥 Paul

Posted 1 year ago

“I am very pleased with the product and service. Price is a little high, but my family and I think that pizzas in the gozne dome are better when cooked with wood, and it smells amazing.”

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Posted 1 year ago

Thanks for the review! You can get cheaper wood for sure, but we make a lot of effort to make it easy for you - no splitting or chopping, with everything the right size - so you can focus on pizza night with your family 😍 Thanks for your support and happy cooking 🔥 Paul

Posted 1 year ago

“First time using Love Logs, really impressed! Customer service has been excellent giving some great advice when asking questions. The communication has been spot on throughout the ordering process and afterwards too. The pellets burn nicely! My Ooni got up to temp in no time at all. Packaging was great, no plastic in sight and fast postage too! Will be using again!”

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Posted 1 year ago

Thanks so much for the review Gary, we appreciate your support1 Happy pizza making 🍕 Paul

Posted 1 year ago

Love Logs is rated 5.0 based on 2,632 reviews