Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,632 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We purchased an extra large woodburner fuel kit from Love logs. We were very impressed with the quick delivery service and courier DPD. The logs are of a consistent size and all look great. The natural firelighters and kindling also look great and all together they are helping us to build a great fire, using the recommended top down method. Will definitely be using Love logs again.”

Love Logs 5 star review on 25th April 2021

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Posted 4 years ago

Thank you so much for the review Louise, and we're so pleased you got to use it before the summer comes around! Paul & Heather

Posted 4 years ago

“Wood pellets arrived promptly. Worked perfectly with an Ooni pizza oven.”

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Posted 4 years ago

Thanks for the review! Happy pizza making :)

Posted 4 years ago

“Quick delivery, good prices, good product - and I support their ethos. What's not to like?”

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Posted 4 years ago

Ahhhhh we like you too :) Thanks so much for the review!

Posted 4 years ago

“Bought 20kg for my pizza oven. Super quick delivery. Pellets smelt quite strongly of pine, which I wasn't expecting, but burned super hot and worked even better than the american hickory pellets which came with my oven - plus a much lower carbon footprint. I burn these along with small chunks of UK hardwood and the results are spectacular.”

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Posted 4 years ago

Hi Aaron, thanks for the detailed review! We researched in detail and worked with our supplier, and decided softwood pellets are safe to use in a pizza oven burning at such high temperatures. Unfortunately at this stage, we can't find a British hardwood pellet producer good enough for pizza ovens, so we're releasing a European hardwood pellet but it's taken us a bit longer to do it plastic free - watch this space if you do want to use hardwood! Thanks again, Heather and Paul

Posted 4 years ago

“Delivery on time, packaging very good and the product is excellent.”

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Posted 4 years ago

Hi Simon, thanks so much for the review, sums up the three things at the heart of the business so brilliant to read!

Posted 4 years ago

“Tried love logs pellets, for the pizza oven and they worked a treat! Service was quick and everything packaged well . Would use you guys again when we need to order more!”

Love Logs 5 star review on 13th April 2021

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Posted 4 years ago

Amazing to hear and that looks like a great setup for your Fyra! Happy pizza making :)

Posted 4 years ago

“Ordered easy, delivered fast, burned. Happy days”

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Posted 4 years ago

Well that's everything we tried to deliver - so thanks!

Posted 4 years ago

“Prompt delivery.”

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Posted 4 years ago

Thanks for the review!

Posted 4 years ago

“Loved the service and the Love Logs. Ordered wood for Ooni and fire pit and both very good quality. Great video for getting your Ooni up to heat”

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Posted 4 years ago

Thanks so much for the review Joe, a year ago we were beginners and set out to help other people like us, so we're glad to have helped!

Posted 4 years ago

“I admire what Paul and Heather have so far achieved - reducing plastic waste, planting so many trees and offering an excellent service! Keep up the good work!”

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Posted 4 years ago

Thank you so much for the review. We will! :)

Posted 4 years ago

“Quick delivery and great product. The logs take ages to burn through which is great. Fire lighters are brilliant. Will be getting all of my firewood from here from now on”

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Posted 4 years ago

Amazing, thanks Richard! It really does make such a difference when you switch to properly dry firewood that hasn't sat in a plastic bag for months. Thanks so much for your support :)

Posted 4 years ago

“Delivered earlier than expected. Perfect... Nice pack containing wood pellets and fire lighters, saves on ordered both. Tried out in my Ooni Fyra 12 and worked perfectly, Upto temp in 15 mins, pizzas cooked in less than a minute each. Two happy and fed kids. Spot on, Will order again once my 20kg bag has been depleted... Love the idea of the fire lighters included. Well done.”

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Posted 4 years ago

Thanks so much for the detailed review Stephen. We just want to help make using your pizza oven as simple as possible, makes us so happy to hear reviews like this! Happy pizza-ing!

Posted 4 years ago

“Superb advice and service. As an owner of a firepit and small log burner I had no idea what I needed to order. Love. Logs sorted it out and delivered next day (even over a bank holiday) Impressive on every level.”

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Posted 4 years ago

Thanks so much for the review Michelle and happy to help! :)

Posted 4 years ago

“I have bought logs and wood pellets from Love Logs great packaging and even better quality wood and kindling”

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Posted 4 years ago

Thanks so much for the review Richard! Quality and sustainability are our core goals, so it's great to hear feedback like this :)

Posted 4 years ago

“I loved their logs! Thanks”

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Posted 4 years ago

Haha we love you for using them! Thanks for the review Rob!

Posted 4 years ago

“Excellent service and correspondence. Also a bonus box of firefighters in with the wood pellets which was unexpected.”

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Posted 4 years ago

Thanks for the review Stephen! When we were beginners we just wanted someone to simplify using our oven for us, which is why we sell pellets and firelighters together. Happy pizza making!

Posted 4 years ago

“Excellent product and very quick delivery with email and text updates. Thoroughly recommended.”

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Posted 4 years ago

Thanks for the review Eleanor! Enjoy the pizzas :)

Posted 4 years ago

“Quick delivery of wood pellets for our new Ooni Pizza Oven. Came with a free pack of natural fire-lighters. Used both which made lighting the oven as simple as loading the fuel tray, lighting the fire-lighter and boom! Made fabulous pizzas with the oven reaching over 900f. Fab! Probably my go-to for pellets from now on.”

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Posted 4 years ago

Thanks so much for the review Simon! We always set out to simplify using the Ooni ovens for new users like we were, which is why we include the firelighters so you have everything you need :)

Posted 4 years ago

“The delivery was super quick. The wood pellets fired/heated our Pizza oven easily as well as the Ooni pellets, yet so much better value for money.”

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Posted 4 years ago

Hi Jo, thanks so much for the review and enjoy the pizza nights! Heather and Paul

Posted 4 years ago

“Very prompt service.”

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Posted 4 years ago

Well we do try :) Thanks Nigel!

Posted 4 years ago

Love Logs is rated 5.0 based on 2,632 reviews