Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.47

4.5 Rating 4,413 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a pair of Elisena shoes costing £69.99. The shoes were faulty and made a clicking sound on one of the heels where the rubber pad is which is loud when walking. Lotus refunded the shoes however also deducted the return costs from my refund which I am not happy about as the shoes were at fault ! I have sent two emails to date asking for a refund of the return costs but have not received a reply. Would not recommend !”

Helpful Report

Posted 2 years ago

“Bought for a special occasion I'm very happy with them always good quality”

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Posted 2 years ago

“Looked great, and well made but too wide and I felt the footbed was too raised, rather than fitting the foot.”

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Posted 2 years ago

“lovely colour and very comfortable”

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Posted 2 years ago

“The shoes looked lovely but sadly were to narrow for me. There didn't seem to be wider choices available. Am quite sad as loved the styles & quality Rosemary”

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Posted 2 years ago

“Sandals too small. Paid more than £6 to return with Evri. They are still here. Too much trouble to buy from you again.”

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Posted 2 years ago

“My new Lotus shoes are absolutely gorgeous and extremely comfortable (as always)”

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Posted 2 years ago

“Not happy with the quality . The slippers have feathers on and one on the feathers shows the stalk of it - which looks odd and the other slipper some of the feathers have a tint of a light colour and not black as they should be . Unfortunately I’m not well at the moment after being in hospital so unable to return them . The last slippers I bought from you were perfect”

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Posted 2 years ago

“Love these shoes, perfect fit and so comfortable, very reasonably priced.”

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Posted 2 years ago

“Bought these black wedges to compliment my outfits for a cruise and thus summer. I live tgem”

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Posted 2 years ago

“Bought a pair of panache, diamanté navy shoes for my daughters wedding. Worn approximately 8 hrs. The heel tip came away on both shoes during the course of the day with some damage then to the fabric of the heel. Contacted customer service and told not a manufacturing problem and to take them to a cobbler to have new heel tips fitted! I asked for further explanation as to why they thought it was not a manufacturing problem and never received a reply. Although the shoes looked great, it would seem quality not as good. Very poor customer service.”

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Posted 2 years ago

“Very comfortable shoes, beautiful design, prompt delivery”

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Posted 2 years ago

“Sure I will get lots of wear out of these shoes”

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Posted 2 years ago

“Unable to comment as the shoes & bag never arrived. Have been waiting since 22/05/23 for them to be delivered. Very disappointing service.”

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Posted 2 years ago

“Bought these lovely shoes for my son's wedding. They go perfectly with my art deco outfit, also bought the matching handbag.Wonderfully comfortable.”

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Posted 2 years ago

“I bought these shoes at the last minute for my daughters wedding. They arrived promptly and added an extra bit of style to my oufit. The pearly finish makes them stand out. They are also beautifully made and comfortable!”

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Posted 2 years ago

“These loafers were a lovely colour of blue and I liked the white sole with the silver trim. They are a very nice shoe for spring/summer. Unfortunately I had to return them as I was between sizes.”

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Posted 2 years ago

“Very beautiful shoe ideal colour good quality love them”

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Posted 2 years ago

“I have worn Lotus wedge fluffy slippers for many years. They are the best in class. not only for style but also comfort and safety.”

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Posted 2 years ago

“I bought one pair of shoes, 1 pair of trainers, 1 pair of boots, the boots and the trainers were too small the shoes are I managed to stretch the shoes a bit. They were all just a little bit too small, not quite a 1/2 size too small but it means I can't wear them they're uncomfortable. Excellent shoes in every other respect but just that bit too small I am a size 8, have been a size 8 all my adult life but they are cut just that little bit too small really disappointed as I really love what I bought and now have to return them.”

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Posted 2 years ago

Lotus Shoes is rated 4.5 based on 4,413 reviews