Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.46

4.5 Rating 3,371 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,371 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

Write Your review

Tell us how Lotus Shoes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lotus Shoes 5 star review on 11th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shoes are rarely comfy and look great. But I've only had them 3 weeks and the bottom of the heel is starting to come away. They may last for years, but it's not a good sight. I'll keep you informed”

Helpful Report

Posted 6 years ago

“Good selection of shoes”

Helpful Report

Posted 6 years ago

“love the shoe design but you do get terrible blisters the first time you wear them...”

Helpful Report

Posted 6 years ago

“Contemporary desighn with comfort. Would have given 5 stars if the sole inside had cushions or softer.”

Helpful Report

Posted 6 years ago

“One pair of shoes was completely different colour to the photograph. Of the two pairs ordered, one fitted; one didn't. I didn't read the small print and you have to pay fir returns. I will not be buying shoes online from you again as I have wasted money, regardless of whether they were in the sale or not.”

Helpful Report

Posted 6 years ago

“Lovely coral coloured sandels. Comfortable & good quality. . I liked them so much bought I the same style in beige & blue from Debenhams. I was annoyed I had to pay £4 postage to order them direct from Lotus, with no alternative of a collection point. Debenhams dont charge.”

Helpful Report

Posted 6 years ago

“I have purchased six pairs of shoes all in a size 5 my correct shoe size, however I have had to return two pairs one pair being the Lotus Quill open toe which I could barely get my foot into and the other being the Lotus Flink Pewter and diamanté open toe which literally just kept slipping off at the heel. I loved all of the shoes but as you can appreciate I am not happy that at a cost to myself by having to return two pairs of shoes. I would appreciate this being looked into and a refund of my postage made, as I feel I have a valid reason not that I just changed my mind. I would appreciate your comments.”

Helpful Report

Posted 6 years ago

“I like to styles and normally the quality”

Helpful Report

Posted 6 years ago

“Sent back to you”

Helpful Report

Posted 6 years ago

“Good quality shoes unfortunately too narrow. Will not be ordering again directly from Lotus as I think it is a poor service when you have to pay for item to be returned and that you state recorded delivery is advised. !!!!!”

Helpful Report

Posted 6 years ago

“I returned the shoes for a refund as not suitable. The shoes were lovely but not suitable for the purpose. The thing that I was disappointed with was that I had to pay to return the shoes and paid £3.90 for recorded delivery! Most websites I use offer free returns! I probably won't use Lotus shoes again.”

Helpful Report

Posted 6 years ago

“They were beautiful shoes.”

Helpful Report

Posted 7 years ago

“In the past they were a good fit with style.”

Helpful Report

Posted 7 years ago

“I was happy”

Helpful Report

Posted 7 years ago

“Excellent online ordering se vice. Shoes for a wedding so not yet worn”

Helpful Report

Posted 7 years ago

“I have recently returned the two pairs of shoes i purchased recently. The sandals i thought were poor quality and the red court shoes were too difficult too put on, i suspect that is to do with the design. I am still waiting for a refund”

Helpful Report

Posted 7 years ago

“whilst I liked the shoes very much, they were too narrow for me and I had to send them back”

Helpful Report

Posted 7 years ago

“The shoes were fabulous just what I was looking for, but there seems to be a design fault. The back of the shoe does not fit snug against the back of the foot. It feels as though you are going to lose the shoes as you walk. What a shame I would have bought these in both the navy and the black.”

Helpful Report

Posted 7 years ago

“I had to return three pairs (first unexpectedly very small, second faulty and this wrong colour in right box) then kept the fourth despite faults as ran out of energy to keep returning boots! I'm surprised at the quality, I expected more of Lotus. They are quite comfy though.”

Helpful Report

Posted 7 years ago

“Size was very strange I ordered two pairs of boots in a 6. This size always fits me! I couldn't even get my foot in. I then had to Pay £13 for the return. A waste of time. Won't be ordering again.”

Helpful Report

Posted 7 years ago

Lotus Shoes is rated 4.5 based on 3,371 reviews