Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.47

4.5 Rating 4,421 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,421 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

Write Your review

Tell us how Lotus Shoes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of the shoes is excellent, delivery was very quick and the service overall also excellent.”

Helpful Report

Posted 8 years ago

“They are an unusual colour and match the trousers I bought them for perfectly.”

Helpful Report

Posted 8 years ago

“Next day free delivery, ordered 2 pairs of shoes very happy with the quality and style.”

Helpful Report

Posted 8 years ago

“Kept me informed of my order and was delivered sooner than expected but I was leased”

Helpful Report

Posted 8 years ago

“Exactly what I wanted”

Helpful Report

Posted 8 years ago

“Excellent quality”

Helpful Report

Posted 8 years ago

“Lovely, soft shoes with a comfortable height heel. I dyed the black side panels navy and navy and white shoes are impossible to find.”

Helpful Report

Posted 8 years ago

“Just what I was looking for. Elegant, comfortable and a colour I couldn't seem to find anywhere else.”

Helpful Report

Posted 8 years ago

“This is the second pair of sandals of the same style and colour, my previous pair got damaged in a fall whilst on holiday. They were so comfortable, I just had to buy the exact same design in white, however, I need to "break them in" as the leather on the new pair is, (understandably), a bit stiff!”

Helpful Report

Posted 8 years ago

“These sandals are a perfect fit and excellent quality”

Helpful Report

Posted 8 years ago

“Was very pleased with service from Lotus Shoes but unfortunately I had to return as they were too narrow. Thank you for your handling my order.”

Helpful Report

Posted 8 years ago

“Comfort and style”

Helpful Report

Posted 8 years ago

“My order arrived within 24 hrs.I was so happy with the price and quality that I ordered again the next day.Excellent service.Excellent all round.”

Helpful Report

Posted 8 years ago

“Perfect heel height. Comfy fit perfect match to my dress. Lovely”

Helpful Report

Posted 8 years ago

“Good quality, and comfort”

Helpful Report

Posted 8 years ago

“I only discovered Lotus shoes last year. I bought a new pair for holiday and June and unfortunately damaged the heel so I replaced them with this purchase from you. I love the shoes, as they are modern but not too young. Stylish and extremely comfortable. My fourth pair in less than a year. Fabulous”

Helpful Report

Posted 8 years ago

“Fast delivery and great service”

Helpful Report

Posted 8 years ago

“Fit perfectly and very comfortable service and delivery very good couldn't ask for more”

Helpful Report

Posted 8 years ago

“Unfortunately the 1st pair I received the day after ordering were faulty but they were soon collected and a second pair despatched on the day I requested. Great service and lovely shoes thank you.”

Helpful Report

Posted 8 years ago

“Beautiful elegant shoes that are comfortable. Thank you so much.”

Helpful Report

Posted 8 years ago

Lotus Shoes is rated 4.5 based on 4,421 reviews