Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.47

4.5 Rating 4,413 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shoes were stunning they were just to high I am gutted”

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Posted 2 years ago

“Good, prompt service. Shoes and bag lovely and comfortable. Would recommend.”

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Posted 2 years ago

“Great high in sandles very stylish and pretty”

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Posted 2 years ago

“I bought a pair size 8 but they are smaller and not comfortable at all. Otherwise the colour and the shape are beautiful.”

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Posted 2 years ago

“Your customer service is excellent. Your delivery service Elvri is astounding poor. Given you 4 stars would have been 5 but for the delivery, or non delivery service. I am still waiting for my shoes.”

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Posted 2 years ago

“Purchased a lovely pair of court shoes with matching bag and they’re just right for my mother of the bride outfit.”

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Posted 2 years ago

“Excellent quick service, great quality shoe”

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Posted 2 years ago

“These shoes were very pretty and so comfortable Unfortunately just didn't suit my outfit 🙁 but I would definitely look to Lotus shoes in the future Thank you”

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Posted 2 years ago

“Amazing boots, very confortable and a unique color. Loved it!”

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Posted 2 years ago

“Very pleased with my shoes. Perfect colour match with the dress I wore today for a special occasion.”

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Posted 2 years ago

“They fit perfectly, didn't need to up or down a size. I have wide feet and the sandals have an adjustable buckle which is great to find the right comfortable fit. A leather in-sock and a slight 3cm wedge heel. For a 60year old, this style is fashionable, gives a little height and goes with practicably a lot of different design wear.”

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Posted 2 years ago

“Lovely shoes, lovely bright colour for a summer wedding”

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Posted 2 years ago

“Excellent fit”

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Posted 2 years ago

“Beautiful quality shoes and very comfortable. Always my preferred brand of shoe”

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Posted 2 years ago

“Loved my new navy Evelyn Slingback Lotus shoes. They fit as well as expected. I also bought a navy blue microfibre matching clutch bag.”

Lotus Shoes 5 star review on 7th April 2023

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Posted 2 years ago

“Ordered slippers that I have purchased before. Prompt delivery and easy to order”

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Posted 2 years ago

“Better if you could buy in local shops”

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Posted 2 years ago

“I am just in love with my purchase, I normally don’t wear a sling back but these are just so comfortable, I thought with them having a small heel they would not be glamorous but the are, I got the matching bag and can’t wait to wear them to the wedding I’m going to in France.”

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Posted 2 years ago

“Lovely well fitting shoes”

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Posted 2 years ago

“Order was refunded with no communication so no reason given. This was AFTER a dispatch notification. I've contacted support and had no reply. I'm assuming the order will not be arriving but I really don't know. It was clearly not dispatched when the notification was given and someone realised they didn't have stock of what I had ordered. Extremely unhappy with this service. Will not be ordering from you again.”

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Posted 2 years ago

Lotus Shoes is rated 4.5 based on 4,413 reviews