Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.46

4.5 Rating 3,847 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,847 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

Write Your review

Tell us how Lotus Shoes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lotus Shoes 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brought £50 pair sandals this July. I liked the style and comfortable fit. However after wearing on 4 occasions, to my mums funeral, to the theatre & concert then small garden party. The very thin sole near the toes became so worn away that the leather toe area became scuffed. The sole is far too thin & heel is plastic so probably will not last long. Nice sandals but sole & heel cheap material. If I hadn’t liked the sandals I would have returned. I have taken them to shoe repairers who confirmed sole & heel poor quality. This is first time I have purchased Lotus shoes and although I like the styles I will not purchase again or recommend, shoes should last more than a few outings even cheap shoes which mine were not. Very disappointed.”

Helpful Report

Posted 3 years ago

“Bought a pair of lotus shoes 2 years ago the most uncomfortable shoes l have bought 69 .99 no coushing on the foot like as if your walking on the pavement terrible 2 times worn help please”

Helpful Report

Posted 3 years ago

“Very satisfied with my purchases, Lovely shoes and handbag. Unfortunately had to return one pair of shoes,The return was dealt with very quickly.Will certainly deal with Lotus shoe again.”

Helpful Report

Posted 3 years ago

“The shoes are just the colour that I wanted and appear comfortable though I haven’t worn them out of doors yet.”

Helpful Report

Posted 3 years ago

“Initially my order (dispatched through Hermes) did not arrive but a phone call quickly resolved this and they arrived by DPD the next day. Sadly although I liked them very much they were not comfortable on me and I noticed in any case that one had a gold buckle and the other a silver so they were not a proper pair. The return system was excellent and very easy to do.”

Helpful Report

Posted 3 years ago

“Prompt delivery. Item excellent.”

Helpful Report

Posted 3 years ago

“Always pleased with high quality of goods and great service”

Helpful Report

Posted 3 years ago

“Exactly as described, in fact even nicer design up close. Comfortable and stylish leisure shoe/ trainer. Delivered very quickly too.”

Helpful Report

Posted 3 years ago

“Great service and fabulous shoes - unfortunately too big. Will purchase from Lotus again.”

Helpful Report

Posted 3 years ago

“Ordered, received a few days later. Shoes were lovely and well packaged.”

Helpful Report

Posted 3 years ago

“I absolutely love lotus shoes. They are so comfortable and have a really good grip on the sole. I have 7 pairs now and love them all.”

Helpful Report

Posted 3 years ago

“I love the look of your shoes. I have wide feet (E) fit. But I do wish you provide more wide fit shoes and sandals. Thank you”

Helpful Report

Posted 3 years ago

“Lotus has a great selection of shoes, provided a great service and when the shoes arrived they fitted perfectly. I will l be buying more shoes from Lotus again.”

Helpful Report

Posted 3 years ago

“I love my new white sandals, lovely soft leather and a perfect fit. I have had foot surgery and tend to have a problem with the width, but not this time. Thank you Lotus”

Helpful Report

Posted 3 years ago

“Fast delivery sandles security packaged very satisfied customer”

Helpful Report

Posted 3 years ago

“Good and prompt service. Would buy from Lotus Shoes again.”

Helpful Report

Posted 3 years ago

“Extremely comfortable shoes-some of the best I've ever had. .”

Helpful Report

Posted 3 years ago

“I have a few of these sandals in different colours .Lovely sandals so easy to wear and even better got them in the sale.”

Helpful Report

Posted 3 years ago

“I was sceptical as I had never heard of Lotus shoes but Easy transaction easy returns fast delivery. Only minor issue was sizing the 7 was too big so returned and purchased the 6,if you're a half size and you can afford to order two sizes get a size down as well and return the one that doesn't fit as returns are easy and free and refunds are fast. Very happy with the Holly patent heeled pump it is really comfy much more so than the famous brand with the red sole that I also own and at a fraction of the price! The caramel was a lovely match for my ethnic skin tone. I would definitely purchase from them again as style +comfort is fab”

Helpful Report

Posted 3 years ago

“I am not happy with your customer service. When my order arrived the wrong item was sent I have returned the sandals and sent an email to your customer service on 6/8/21 requesting the correct sandals and have had no reply.”

Helpful Report

Posted 3 years ago

Lotus Shoes is rated 4.5 based on 3,847 reviews