Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.47

4.5 Rating 4,415 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely well fitting shoes”

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Posted 2 years ago

“Order was refunded with no communication so no reason given. This was AFTER a dispatch notification. I've contacted support and had no reply. I'm assuming the order will not be arriving but I really don't know. It was clearly not dispatched when the notification was given and someone realised they didn't have stock of what I had ordered. Extremely unhappy with this service. Will not be ordering from you again.”

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Posted 2 years ago

“Fabulous matching shoes and bag for my sons upcoming wedding”

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Posted 2 years ago

“Excellent shoes nearly kept them but not quite right for mother of bride wedding dress Excellent after care service”

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Posted 2 years ago

“Too narrow for me. I had to send them back.”

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Posted 2 years ago

“Just what I expected, lovely. Fit well and heel just right height. Well satisfied”

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Posted 2 years ago

“Poor quality. Had them a week and already there is a tear in the fabric.”

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Posted 2 years ago

“Sandals arrived promptly...Good quality...very pleased”

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Posted 2 years ago

“I discovered lotus Katya leather shoes quite by chance They are just so so comfortable , I now have them in 4 different colours ….”

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Posted 2 years ago

“Disappointed that the Trino range of sandals are no longer available, have bought many pairs over the years, will they be reintroduced?”

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Posted 2 years ago

“Very pleased with my purchase quality”

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Posted 2 years ago

“Silver grey patent shoes and bag were delivered the day after I placed the order. Really pleased with both.”

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Posted 2 years ago

“Very good and arrived quickly. Thank you Lotus.”

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Posted 2 years ago

“Sandals are really pretty, true to the photos. They fit to size really well”

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Posted 2 years ago

“So pleased with these beautiful shoes.So soft and comfortable and just the correct height.Can't wait to wear them at my daughter's forthcoming wedding.”

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Posted 2 years ago

“Print delivery and great sandals thank you”

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Posted 2 years ago

“Brilliant service, beautiful shoes. Can't fault!”

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Posted 2 years ago

“Very pleased with my shoes. Excellent quality and great value for money.”

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Posted 2 years ago

“I always love Lotus shoes, they are comfortable and stylish. I'm a firm believer in you get what you pay for and these are well worth the money.”

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Posted 2 years ago

“I am so impressed with the quality of the shoes I recently purchased. The colour is a lovely shade of blue, they fit perfectly and are comfortable I will definitely be purchasing from this site again”

Lotus Shoes 5 star review on 15th March 2023

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Posted 2 years ago

Lotus Shoes is rated 4.5 based on 4,415 reviews