Lotus Shoes Reviews

Name: Lotus Shoes
Address: Bacup Road, Cloughfold, Rawtenstall, , Bacup Road, Cloughfold, Rawtenstall, Lancashire
Rating: 4.47

4.5 Rating 4,779 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,779 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Bacup Road, Cloughfold, Rawtenstall, , Bacup Road, Cloughfold, Rawtenstall
Lancashire
BB4 7PA

Write Your review

Tell us how Lotus Shoes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lotus Shoes 5 star review on 11th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering is easy but if anything goes wrong, like being given incorrect tracking number its impossible to speak to anyone at Lotus Shoes. They have a customer service number but after trying numerous times it is always an automated message asking for name, order number and phone number. I left all the required details on numerous times but got no response. The call centre is open 9am - 5pm but not sure it is ever manned. When my item finally arrived I have unfortunately had to return it ( no fault of Lotus) as didn't fit. Let's hope I get a prompt refund.”

Helpful Report

Posted 1 year ago

“I absolutely loved your Blue boots that I purchased last year, so when I spotted that you did them in Green I had to have them as well. Excellent service, fabulous product. Thank you so much”

Helpful Report

Posted 1 year ago

“The shoes are good but I need to return one pair and although I have emailed 3 times and phoned 3 times to find out how to return the item no one has returned my emails or phone calls in 3 weeks!”

Helpful Report

Posted 1 year ago

“Very comfortable and stylish sandals. good walking a reasonable distnce in the heat without getting blisters”

Helpful Report

Posted 1 year ago

“Loved the shoe but heel was far too high (didn't say heel height in description). Had to pay to return them so would be wary of ordering online again.”

Helpful Report

Posted 1 year ago

“love them as described comfortable would purchase again”

Helpful Report

Posted 1 year ago

“Bought the shoes for a wedding and they are lovely..look classy. I'm a 4.5 in a shoe size but purchased size 4 and they are perfect. Really pleased with the look,style and quality.”

Helpful Report

Posted 1 year ago

“Love them.... So comfortable now own 3 pairs of the same design... different colour”

Helpful Report

Posted 1 year ago

“My order came quite quickly”

Helpful Report

Posted 1 year ago

“Bought these in pink to go on holiday with, so comfortable bought another pair in gold Lovely comfortable sandals at a very reasonable price”

Helpful Report

Posted 1 year ago

“Very nice sandals ,very comfortable and look nice.good quality too.”

Helpful Report

Posted 1 year ago

“I love these shoes.They are so comfortable and the wedge is slightly lower than some wedges perfect for me as I have a back problem”

Helpful Report

Posted 1 year ago

“I would like to return it is very big size how do I return it it”

Helpful Report

Posted 1 year ago

“All the shoes and sandals I bought are very good quality, comfortable and easy to walk with them. They are absolutely wonderful.”

Helpful Report

Posted 1 year ago

“I lovel the shoes. The straps are a little short which makes fastening a little fiddly, but they look awesome!”

Helpful Report

Posted 1 year ago

“Easy ordering , gorgeous shoes. I had to return one pair but Royal Mail picked them up the next day. Totally stress free.”

Helpful Report

Posted 1 year ago

“Delighted with my purchase.”

Helpful Report

Posted 1 year ago

“I love my shoes, very smart and comfortable. Suitable for any occasion.”

Helpful Report

Posted 1 year ago

“As ordered and fine.”

Helpful Report

Posted 1 year ago

“Excellent value,style and service”

Helpful Report

Posted 1 year ago

Lotus Shoes is rated 4.5 based on 4,779 reviews