Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.46

4.5 Rating 4,262 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,262 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great boots quick delivery”

Helpful Report

Posted 11 months ago

“I bought 2 pairs of boots, so comfortable. Ordered them on line, quick delivery.”

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Posted 11 months ago

“Delivery and packing first class. Quality of sandles good however the design could be better. The front and the body needs to be slightly wider to avoid tight fitting.”

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Posted 11 months ago

“Love the style colour and fit of these boots . I now have 2 different colours in this style and would buy the whole range !”

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Posted 11 months ago

“I bought two pairs of identical shoes, one in navy and one black. However the black patent pair I received was two right shoes!!”

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Posted 11 months ago

“Lovely shoes but could do with wide fitting please”

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Posted 11 months ago

“Looks and feel fabulous”

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Posted 11 months ago

“Really happy with them, very comfortable. Wore them to a party as soon as I got them and danced the night away with no blisters or pain.”

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Posted 11 months ago

“I bought a pair of Brown Leather Ankle boots from Lotus Shoes . The online purchase was easy to do and the Boots are a lovely Quality too .”

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Posted 11 months ago

“Excellent! My boots are even more gorgeous than the picture! Took a while to arrive but it was over the Christmas period and I was aware of this. Packaged lovely, would definitely recommend.”

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Posted 11 months ago

“Love my purchase very comfortable boot this is my second pair will be buying in other colour when my size is available . Great quick service”

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Posted 11 months ago

“I was more than happy with my navy Lotus prancer boots. Unfortunately one of the smallest buttons fell off after wearing them only a few times. I contacted Lotus who advised that they would try and send me a replacement button. One would assume they have thousands in their factory. I have yet to hear back from them, having contacted them again. Really disappointed that I can no longer wear the boots for such a minor reason.”

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Posted 11 months ago

“Just received a lovely pair of shoe .. beautiful.. received very quickly... well packaged.. correspondence from Lotus on delivery was great”

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Posted 1 year ago

“Fab service, fast delivery. Lovely quality. Looking forward to wearing my new boots I always buy Lotus for the quality, fit and durability. Plus fashionable.”

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Posted 1 year ago

“Superfast delivery and great quality boots. I got these boots in the sale but would also have been prepared to pay full price, such is the quality. I am very happy with Lotus and will be back for more”

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Posted 1 year ago

“Love 💕 the colour, can’t wait to wear with a outfit thank you Lotus”

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Posted 1 year ago

“I purchased a size 5, but we're too big. Then I purchased a size 4, they were perfect. So comfortable and they look smashing. The delivery was spot on, brilliant. I am now sending the size 5 back.”

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Posted 1 year ago

“Bought them to wear for Christmas very comfortable would recommend”

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Posted 1 year ago

“Excellent boots, so comfortable and reasonably priced.”

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Posted 1 year ago

“Very poor communication with this company. Item ordered early December. Still not arrived. Three emails later no order.And now waiting on a refund.which have had no reply about.AVOID THIS OUTFIT.”

Helpful Report

Posted 1 year ago

Lotus Shoes is rated 4.5 based on 4,262 reviews