Lotus Shoes Reviews

Name: Lotus Shoes
Address: Bacup Road, Cloughfold, Rawtenstall, , Bacup Road, Cloughfold, Rawtenstall, Lancashire
Rating: 4.47

4.5 Rating 4,798 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,798 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Bacup Road, Cloughfold, Rawtenstall, , Bacup Road, Cloughfold, Rawtenstall
Lancashire
BB4 7PA

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Lotus Shoes 5 star review on 11th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love these sandals true to size ,very comfortable and love the navy Arrived on time Will definitely buy from Lotus again”

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Posted 4 years ago

“Received sandles that were true to size and very comfortable. Looking forward to wearing them this summer”

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Posted 4 years ago

“Unfortunately the shoe I ordered was out of stock but the website did not reflect this . It was disappointing to discover this especially as the transaction for the shoe was processed and money taken out my account . The other pair I ordered were unsuitable and on returning to the collect plus shop the return label would not process . Had to pay to return the parcel . Not a good experience all round .”

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Posted 4 years ago

“Love these trainers so much I bought another pair different colour. So comfy and looks real smart”

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Posted 4 years ago

“Items returned as the fit was too wide.”

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Posted 4 years ago

“I love Lotus Shoes, always comfy and stylish”

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Posted 4 years ago

“Excellent Slippers, Great Service and Fast Delivery, will purchase again, Thank you”

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Posted 4 years ago

“Not the best experience. I have been buying lotus shoes for years but it seems the sizing has changed so my usual size 7 did not fit even in the same style I have had before. Exchanging is an on-going saga as there were no exchange instructions - and the collect plus label would not scan at the collection point. Come on Lotus you can do better than this! I am still waiting to hear how to finally exchange my shoes for a pair that fit.......”

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Posted 4 years ago

“Unfortunately I had to return and 6 days later have still not received refund”

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Posted 4 years ago

“Brought to go with my outfit for my sons wedding, don’t disappoint, lovely comfy shoe.”

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Posted 4 years ago

“I ordered sandals, they arrived very quickly. I'm very pleased with my purchase and the service from Lotus.”

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Posted 4 years ago

“Really pleased with purchase. Bought silver sandals as I already have the gold sandals in this style and they are really comfortable. Lovely classy sparkly sandals and excellent value as they were on discount.”

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Posted 4 years ago

“Quick delivery and lovely shoes”

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Posted 4 years ago

“Always pleased with Lotus shoes - good service and good fit and always comfortable”

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Posted 4 years ago

“Very nice comfortable shoes.”

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Posted 4 years ago

“I returned the shoes and I am still waiting for a £74 refund ! The fact that no one has replied to emails, answered the phone or replied To a message on Facebook messenger out of sheer desperation is disgusting . I have always bought lotus shoes but frankly your customer service is very poor . You are lucky you got one star !”

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Posted 4 years ago

“As always great quality flip flops great for holidays and everyday use - I purchase every year”

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Posted 4 years ago

“Lovely shoes, very comfortable. Quick delivery too!”

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Posted 4 years ago

“Excellent! I have problem feet and have bought three pairs. Only complaint is that you have discontinued my grey and navy zebra stressless shoes, why as they are more attractive that the latest version”

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Posted 4 years ago

“I have always ordered my shoes from lotus and berm extremely pleased with the product and service but I am trying to return a couple of pairs of shoes and can’t get any response from either my emails or messages left on the phone. Hopefully I’ll hear something very soon”

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Posted 4 years ago

Lotus Shoes is rated 4.5 based on 4,798 reviews