Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.47

4.5 Rating 4,412 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,412 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 7th February 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fair style and price”

Helpful Report

Posted 1 year ago

“Good looking sandals that are well made. I usually struggle with the fit of sandals but these were comfortable straight out the box. Have only worn them for a couple of days, so no long term opinion.”

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Posted 1 year ago

“I’ve had lotus shoes before and I love the cross over strap with Zip heel.. I would more likely buy your shoes more often if you did the standard 5.5 size as that’s the average woman size if you want to check with M&S .. and also go for a 3/4 inch heel too not all of us can walk in 6ins heels so to cater for all ages would probably make you more popular”

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Posted 1 year ago

“Perfect price and service, delivered on time as promised”

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Posted 1 year ago

“Sandles are so comfortable and are true to size . Delivery very quick”

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Posted 1 year ago

“Stylish & comfortable”

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Posted 1 year ago

“Fast delivery after ordering my silver snake print trainers. Absolutely gorgeous shoes like walking on air so comfortable. And a fantastic price.”

Lotus Shoes 5 star review on 10th August 2024

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Posted 1 year ago

“As a dog walker I need trainers that will cushion my stepp and hold my foot firm - Lotus Stressless do just that!”

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Posted 1 year ago

“Comfortable sandles like all sandals could do with a bit of extra strap around the ankle”

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Posted 1 year ago

“Well the delivery was fine, but the sandals I ordered were too big , so I sent them back. I've tried to contact them twice by phone, no answer, twice by email, no answer, and I still don't know if they've received my return. Not sure what to do from here.”

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Posted 1 year ago

“Great sandals, very comfortable and stylish, delivery from Lotus was fast, thank you, would recommend!”

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Posted 1 year ago

“Very comfortable shoe being light and fashionable”

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Posted 1 year ago

“Handbag I purchased is perfect disappointed I couldn’t purchase the shoes at the same time as my size was unavailable. Fortunately Begg shoes were able to send the same shoes my size. Just wondering why you charged postage of £3.95 and Begg Shoes postage was free.”

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Posted 1 year ago

“Excellent material and really good quality of product it's looks beautiful thank you”

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Posted 1 year ago

“I have owned many Lotus shoes. I was so disappointed when they arrived as they are so hard ansso uncomfortable....nit ths usual quality of this brand. 😢”

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Posted 1 year ago

“Love my very stylish slip on sandals, the gold trimmings are great, a perfectly comfortable fit”

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Posted 1 year ago

“Ordered 2 pairs of trainers. Discovered one pair were a size 5 & size 6. Would have expected the boxes to be checked to avoid 2 different size shoes being placed in the same box. Phoned to advise about returning and getting a replacement pair. Was told I needed to wait until the "wroNg ones" were back before another pair were sent out. When quering the £3 return charge was advised "on this occassion it would be waived". Just wondered if I hadn't queried it would I have been charged. Have called twice and so far no one has called me back. Not too impressed with quality of customer service.”

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Posted 1 year ago

“Always stylish, comfortable and well made.”

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Posted 1 year ago

“Very comfy and very quick service. I will definitely be buying more. Perfect fit as well.”

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Posted 1 year ago

“Fast delivery, beautiful shoes , lovely soft leather , I bought sandals and shoes , really good quality, highly recommend, well definitely buy more in future , very professional company , over the moon with my purchase thankyou 👍👍👍👍👍👍👍”

Helpful Report

Posted 1 year ago

Lotus Shoes is rated 4.5 based on 4,412 reviews