Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.47

4.5 Rating 4,411 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,411 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 7th February 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shoes are very comfortable and as pictured. I have wide feet and they are a good fit.”

Helpful Report

Posted 4 years ago

“Well made, looked really classy, hadn’t realised there was a silver band around the heel which I liked , would buy them again”

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Posted 4 years ago

“I have just received two pairs of shoes as have been waiting for a friend to bring them from the UK to Europe for me. They are excellent quality and were carefully packaged. Very pleased indeed.”

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Posted 4 years ago

“Thank god for these shoes. They are perfect! I have a 60th and painful feet plus you can’t buy strappy evening shoes at this time of year. They are very comfortable and a rare find!”

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Posted 4 years ago

“Brought £50 pair sandals this July. I liked the style and comfortable fit. However after wearing on 4 occasions, to my mums funeral, to the theatre & concert then small garden party. The very thin sole near the toes became so worn away that the leather toe area became scuffed. The sole is far too thin & heel is plastic so probably will not last long. Nice sandals but sole & heel cheap material. If I hadn’t liked the sandals I would have returned. I have taken them to shoe repairers who confirmed sole & heel poor quality. This is first time I have purchased Lotus shoes and although I like the styles I will not purchase again or recommend, shoes should last more than a few outings even cheap shoes which mine were not. Very disappointed.”

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Posted 4 years ago

“Bought a pair of lotus shoes 2 years ago the most uncomfortable shoes l have bought 69 .99 no coushing on the foot like as if your walking on the pavement terrible 2 times worn help please”

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Posted 4 years ago

“Very satisfied with my purchases, Lovely shoes and handbag. Unfortunately had to return one pair of shoes,The return was dealt with very quickly.Will certainly deal with Lotus shoe again.”

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Posted 4 years ago

“The shoes are just the colour that I wanted and appear comfortable though I haven’t worn them out of doors yet.”

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Posted 4 years ago

“Initially my order (dispatched through Hermes) did not arrive but a phone call quickly resolved this and they arrived by DPD the next day. Sadly although I liked them very much they were not comfortable on me and I noticed in any case that one had a gold buckle and the other a silver so they were not a proper pair. The return system was excellent and very easy to do.”

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Posted 4 years ago

“Prompt delivery. Item excellent.”

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Posted 4 years ago

“Always pleased with high quality of goods and great service”

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Posted 4 years ago

“Exactly as described, in fact even nicer design up close. Comfortable and stylish leisure shoe/ trainer. Delivered very quickly too.”

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Posted 4 years ago

“Great service and fabulous shoes - unfortunately too big. Will purchase from Lotus again.”

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Posted 4 years ago

“Ordered, received a few days later. Shoes were lovely and well packaged.”

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Posted 4 years ago

“I absolutely love lotus shoes. They are so comfortable and have a really good grip on the sole. I have 7 pairs now and love them all.”

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Posted 4 years ago

“I love the look of your shoes. I have wide feet (E) fit. But I do wish you provide more wide fit shoes and sandals. Thank you”

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Posted 4 years ago

“Lotus has a great selection of shoes, provided a great service and when the shoes arrived they fitted perfectly. I will l be buying more shoes from Lotus again.”

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Posted 4 years ago

“I love my new white sandals, lovely soft leather and a perfect fit. I have had foot surgery and tend to have a problem with the width, but not this time. Thank you Lotus”

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Posted 4 years ago

“Fast delivery sandles security packaged very satisfied customer”

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Posted 4 years ago

“Good and prompt service. Would buy from Lotus Shoes again.”

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Posted 4 years ago

Lotus Shoes is rated 4.5 based on 4,411 reviews