Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.47

4.5 Rating 4,397 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,397 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was amazing!!! Literally arrived the next day. The shoes looks lovely in person very simple and sleek, feel slightly loose but I do have very narrow feet so nothing an insole can’t fix. Bought as my wedding shoes, great value for money and may jazz them up with some shoe clips.”

Lotus Shoes 5 star review on 4th February 2021

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Posted 4 years ago

“Ordered 2 different pairs of lotus shoe which were lovely but had to send back didn’t fit properly which was a same. Received my money back promptly free returns no hassle”

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Posted 5 years ago

“Excellent service. Fabulous boots. Really comfortable”

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Posted 5 years ago

“Very nice espadrilles, just a bit different from the normal style. They do come up very big, so I had to return the first pair and order a size smaller. Excellent value for money too.”

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Posted 5 years ago

“Very goods service and boots fit like gloves, very pleased with purchase, may have to buy the black ones as well !!”

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Posted 5 years ago

“I love these boots, super comfy,true to size and very stylish !”

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Posted 5 years ago

“Lovely and comfortable.”

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Posted 5 years ago

“Wonderful shoes! Gorgeous designs, great fit and super comfortable. When ordering online the company was wonderful in terms of responding to queries regarding orders. Thank-you!”

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Posted 5 years ago

“Boots returned 29th December at Collect+ store. Nice boot but too big. No refund received as yet.”

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Posted 5 years ago

“Pleased with the the leather boots I ordered”

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Posted 5 years ago

“Top quality boots that will last for years.”

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Posted 5 years ago

“Nice boots pity they were to tight so had to returne”

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Posted 5 years ago

“Absolutely thrilled with my purchase !”

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Posted 5 years ago

“Ordered twice, in total 6 different types of shoes. All orders fully paid and not heard anymore. No one answers the phone number given in the web page and in the emails aa well and have sent emails across about any updates of my orders, no response or updates what so ever. Really disappointed”

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Posted 5 years ago

We’re sincerely sorry that you have experienced a number of problems with getting in contact with us this week. Unfortunately at the weekend our warehouse facility and customer service office was flooded, leaving no electricity and consequently we were unable to reach out to customers. We are now back online, all orders have been dispatched and our telephone lines have been restored. Please do not hesitate to contact us and we will gladly track your parcel or help to resolve any other outstanding issues. Once again, please accept out sincere apologies for any disappointment caused.

Posted 5 years ago

“Very good quality boots. Well made and great price. Really pleased with my purchase and the customer service.”

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Posted 5 years ago

“Beautiful boots, good service and communication. Very pleased.”

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Posted 5 years ago

“I am really impressed with the boot I got. It is really comfortable and well fit.”

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Posted 5 years ago

“Easy ordering process, regular updates, prompt delivery and good product.”

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Posted 5 years ago

“Always concerned buying shoes online but these didn't disappoint very comfortable and snug fitting and arrived in good time”

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Posted 5 years ago

“Great product and speedy delivery!”

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Posted 5 years ago

Lotus Shoes is rated 4.5 based on 4,397 reviews