Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.47

4.5 Rating 4,413 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved these... so comfy especially for my wide feet and high instep. Lotus is my go to brand for this type of sandal.”

Helpful Report

Posted 6 years ago

“great quick delivery of items sizing - unfortunately the sizing seems strange... I have wide feet but the wedges were too wide!! Im usually size 7 but ended up with size 6.. in these.. the Kinsey shoes I wanted were out of stock and size 6 too small so sizes do seem irregular depening on style. Please stock more of the kinsey in a 7 as love them but cant get in a 6 !!”

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Posted 6 years ago

“Very nice shoes and comfortable but I had to return them as far to big and colour didn't't mach what I wanted”

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Posted 6 years ago

“The service from Lotus Shoes is outstanding - a hiccup with the courier who was hopeless and a quick phone call to Lotus and they sent out a duplicate pair using a different courier. Very impressed indeed.”

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Posted 6 years ago

“Excellent service - shoes were dispatched the same day as ordering, and I was very pleased to find that a style I had always found comfortable and smart was still available. Highly recommend Lotus shoes and service.”

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Posted 6 years ago

“Ordering process quick and easy, fast delivery arrive well packed. Shoes a little wide but nevertheless very comfortable, well made and love the colour”

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Posted 6 years ago

“Unfortunately, although a very nice looking pair of shoes, they were not a good fit...a bit loose!”

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Posted 6 years ago

“The sandals were lovely however, they were not wide enough, If they were available in EE or EEE fit then they would be perfect and I would certainly purchase several pairs”

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Posted 6 years ago

“I have always loved Lotus Shoes for their style, range and perfect fit. So sad when my local stockist closed down. However, I needed some special shoes in a hurry so went to the Lotus Shoes on line site and found the perfect pair - and in the sale! Absolutely delighted, thank you.”

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Posted 6 years ago

“Lovely shoe but felt really uncomfortable when trying on. Needed to return sadly.”

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Posted 6 years ago

“Bought 2 pairs of shoes, one pair from a shoe shop and one pair on line. Couldn’t fault the shoes, the ones ordered on line came very quickly and were half price. Would definitely order again.”

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Posted 6 years ago

“Pleased with my purchase.exactly what I wanted”

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Posted 6 years ago

“I have given !otus shoes 2 star for their recent service. I ordered 2 pairs of shoes, my money was taken , paid for next day delivery only to be told that the pair of shoes that I really wanted out of the two I ordered were out of stock and there had been an error. I had to send boots back due to poor manufacturing too before this. I love lotus shoes and would have given a 5 star review but for these issues. Unfortunately I have lost all faith in the customer service and unsubscribed to their website.”

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Posted 6 years ago

“Good quality, very comfortable shoes.”

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Posted 6 years ago

“Lotus are the only shoes I can wear comfortably straight out of the box. These didn’t disappoint and finding them in the sale was a bonus!”

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Posted 6 years ago

“Nice shoes, size on the larger side, quick and efficient service.”

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Posted 6 years ago

“I have bought boots and sandals both excellent quality and super fast delivery!”

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Posted 6 years ago

“As always quality shoes that fit and are comfy to wear. Great service and price.”

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Posted 6 years ago

“These were just what I had seen in the shops, but unfortunately they didn’t have my size. Just what I was looking for . Stylish and comfy.”

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Posted 6 years ago

“Was really happy with my purchase. The shoes are as I would expect from Lotus. They are well made comfortable and good value for money. Service was good too arrived promptly. A very happy lady!”

Helpful Report

Posted 6 years ago

Lotus Shoes is rated 4.5 based on 4,413 reviews