Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.47

4.5 Rating 4,492 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,492 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

Write Your review

Tell us how Lotus Shoes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lotus Shoes 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Like the shoes - comfy leather but the metal tags on the laces all came off as I tried the shoes on. We reattached them but one has since come off again and been lost. Please send more of the metal tags so I have replacements ready. Thank you”

Helpful Report

Posted 8 months ago

“Great service, fast delivery and beautiful comfortable shoes”

Helpful Report

Posted 8 months ago

“I purchased a pair of trainers, they were very comfortable. I would like to purchase another pair in a different colour.”

Helpful Report

Posted 8 months ago

“Lovely style and very comfortable”

Helpful Report

Posted 8 months ago

“I purchased a pair of white toe post sandals (flip flops) they were so comfortable they had slight padding plus they weren't completely flat and looked good , I decided to buy 2 more pairs in different colours.”

Helpful Report

Posted 8 months ago

“Excellent service. Items receive quickly and we'll packaged.”

Helpful Report

Posted 8 months ago

“LOTUS | WOMEN'S FLATFORM SANDALS | WEDGE | CAMMIE | GUNMETAL A very tight fitting even with adjustable Velcro straps. Sent them back and ended up paying another £3.00 for return them on top of £3.95 delivery. They’ve now gone up in price so the returned shoes will be sold at a higher price. Not a good experience.”

Helpful Report

Posted 8 months ago

“The shoes are beautiful, I am very happy with the. Love the colour”

Helpful Report

Posted 8 months ago

“Very comfy and great price!”

Helpful Report

Posted 8 months ago

“Really liked these sandals but unfortunately they were too small & I was hoping to return them & try the next size up but they had gone back up to full price so returned them & awaiting a refund”

Helpful Report

Posted 8 months ago

“Lovely loafer mules soft suede in a gorgeous blue Felt like slippers when on so comfy Bought regular size Great fit too”

Helpful Report

Posted 8 months ago

“Sandels very nice and comfy ,quick delivery ,very happy”

Helpful Report

Posted 8 months ago

“Beautiful quality I have every colour now”

Helpful Report

Posted 8 months ago

“Recently purchased a pair of sandals. They arrived promptly. They are nice and comfortable whilst looking stylish at the same time.”

Helpful Report

Posted 8 months ago

“I am very happy with the service I received. From placing my order to delivery. All seemless. Also, the boots I ordered are exactly as they were advertised and what I wanted. I will definitely use Lotus again.”

Helpful Report

Posted 8 months ago

“Had to return - strap on one sandal too short.”

Helpful Report

Posted 8 months ago

“Delivery good. Had to return as not a true size 7. More like a 6 and very narrow. Unlike other lotus shoes I have purchased. Also had problem using the returns system. Had to pay for post office return in the end. Sadly after this experience I won’t be ordering again in future.”

Helpful Report

Posted 8 months ago

“I bought the Silver lotus sandals, as I already have them in pink, gold & black and absolutely love them. They are great value for money, fit perfectly, look lovely and and are extremely comfortable.”

Helpful Report

Posted 8 months ago

“Great sandal, very comfortable and I like the fact they are adjustable. Also have these in white and my next purchase will be black. Highly recommend.”

Helpful Report

Posted 8 months ago

“Shoes bought in the sale so small I’m now reluctant to buy again as the sizes must have changed , size 4 fits me everywhere else but not with yours now so no point taking the risk , and had no reply from your company sadly .”

Helpful Report

Posted 8 months ago

Lotus Shoes is rated 4.5 based on 4,492 reviews