Lotus Shoes Reviews

Name: Lotus Shoes
Address: Bacup Road, Cloughfold, Rawtenstall, , Bacup Road, Cloughfold, Rawtenstall, Lancashire
Rating: 4.47

4.5 Rating 4,779 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 4,779 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Bacup Road, Cloughfold, Rawtenstall, , Bacup Road, Cloughfold, Rawtenstall
Lancashire
BB4 7PA

Write Your review

Tell us how Lotus Shoes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lotus Shoes 5 star review on 11th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought these black velour slippers to replace a simikar pair I have had for more than 2 years. I love the slippers as they are so comfy and warm but feel stylish too with their wedge heels & mule back. I am certainly converted to Lotus slippers now & shall always come back.”

Helpful Report

Posted 7 years ago

“Have purchase two pair of boot fit is excellent service excellent”

Helpful Report

Posted 7 years ago

“Lotus shoes are just perfect for me always find them so comfortable thank you .Margaret”

Helpful Report

Posted 7 years ago

“Good service simple ordering on internet for those of us who aren’t computer wizards🤣Merry Xmas🎄”

Helpful Report

Posted 7 years ago

“Love these boots, very comfortable good material . Fit is true calf fits well, I'm standard calf. Good colour too. Would highly recommend, fast delivery as well 😊”

Helpful Report

Posted 7 years ago

“Love my shoe boots look great with dress and skirt”

Helpful Report

Posted 7 years ago

“Very good quality”

Helpful Report

Posted 7 years ago

“Lovely and warm”

Helpful Report

Posted 7 years ago

“Poor quality product. Marking on the leather. Return took three weeks to be processed”

Helpful Report

Posted 7 years ago

“Product was as described well packaged and arrived the next day which was really good and kept informed of when I should expect parcel”

Helpful Report

Posted 7 years ago

“Poor! Purchased a pair of shoes, reataling at £65.00 only form them to come with a £30.00 sale sticker an in used condition! No contact to the service department!”

Helpful Report

Posted 7 years ago

“Abysmal!! Email to say order dispatched then next day say it’s out of stock and did I want a refund or alternative. I rang the number and just got answerphone. Said I wanted a refund. 2 days later I get another email saying order dispatched. Nothing has arrived, no refund and no contact. Very poor service and I still don’t know what’s happening”

Helpful Report

Posted 7 years ago

“I love these boots, but i am a little dissappointed they are no longer available in the Tan colour. will you be bringing these back?”

Helpful Report

Posted 7 years ago

“Ordereed a pair of boots over 2 weeks ago, queried their non-delivery after 5 days, was assured they would be dispatched and had been lost by delivery company; still waiting for the boots and no contact has been made by Lotus explaining what is happening. A very dismal effort by Lotus; won't be buying from them again-this is now over 2 weeks old.”

Helpful Report

Posted 7 years ago

“Very happy with my slippers. Many thanks”

Helpful Report

Posted 7 years ago

“First time of ordering with Lotus Shoes online. I was very happy with the service and my order came very quickly. I would not hesitate to order with you again. Thank you so much.”

Helpful Report

Posted 7 years ago

“Very satisfied and very good fit exactly the height I needed”

Helpful Report

Posted 7 years ago

“Lovely quality boots. True to size.”

Helpful Report

Posted 7 years ago

“Ordered shoes on next day delivery on 27/11/18, payment taken from my account straight away. As of 5/12/18 I am still waiting delivery despite several voicemails and emails which have been mostly ignored. Event these were ordered for were on 30/11/18. I have asked for my complaint to be escalated as a formal complaint which has been ignored. Telephone number on website constantly goes to voicemail. Very poor customer service.”

Helpful Report

Posted 7 years ago

“The shoes were as described and delivered quickly.”

Helpful Report

Posted 7 years ago

Lotus Shoes is rated 4.5 based on 4,779 reviews