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L&C - London & Country Mortgages Reviews

4.7 Rating 1,478 Reviews
93 %
of reviewers recommend L&C - London & Country Mortgages
4.7
Based on 1,478 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read L&C - London & Country Mortgages Reviews
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Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Unit 26 (2.06) Newark Work,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

All over all is normal. I have asked L&C for two mortgages. Mortgage advisor did good job on residential mortgage. All done is good time. But when It comes to BLT mortgage, he messed up things. It clearly shows that he has lack of knowledge on the BLT products and applied mortgage to wrong lender (without clearly checking the requirement from lender) and as a results, lender refused the BLT mortgage. Overall service is good is good on residential but poor service on BLT mortgage.
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Posted 9 years ago
I found the service great my advisor Ryan kept in touch all of the time and always responded the same day however the mortgage manager I had was very hard to contact and took ages to respond I appreciate that they are extremely busy and when I did eventually hear from him he was very helpful
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Posted 9 years ago
The service was second to none. I can only describe the advisor Andrew Simpson as a 'breath of fresh air'.
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Posted 9 years ago
Found the process all very well attended. Our first point of contact, Michael Noble, was extremely patient and great at explaining everything. Everything seemed to go very smoothly from start to finish. If I were to have one criticism it is that our case manager, Jordan Pearson, didn't seem to be too communicative
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Posted 9 years ago
Very happy with the service provided, down to earth and friendly advisers who clearly know what they're doing.
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Posted 9 years ago
This was an excellent service as it caters for those, like myself, who find it difficult to access traditional brokers because of work commitments during normal 9 - 5 hours. The people I dealt with were patient, friendly and efficient and took the time to listen and everything was clearly explained as the mortgage progressed. At no point did I feel I was being pushed into anything. Will definitely use again.
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Posted 9 years ago
This was my first mortgage so decided to go through London & country ,fab service and saved me a lot of stress would highly recommend using them even sorted out solicitor and advice on building and life insurance
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Posted 9 years ago
Excellent service, from start to finish. This I believe, was due to the mortgage advisor that I was allocated. Just excellent customer service, that was carried out over the phone. Very impressed and would recommend the Mortgage advisor to family and friends in the future.
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Posted 9 years ago
My personal advisor and case manager at London and Country mortgages made buying for the first time stress free, and overall a pleasant experience; with no fee to myself. I highly recommend
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Posted 9 years ago
I would recommend London and Country to anyone looking for a mortgage. They were easily accessible, friendly and very helpful. I was impressed with the speed I received my mortgage. Thank you.
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Posted 9 years ago
A very helpful and friendly advisor, Georgina Barlow, that searched the market on my behalf to find the best possible deal available to me. Some very valuable advice was provided which helped my investment decision. This particular advisor was very quick in responding to all my queries, regardless of how minor some were! Daniel Smith, The Case Manager, has also proved efficient in handling my cases and, as thus far, responded promptly to any queries and taken a supportive role in his approach.
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Posted 9 years ago
This is the 3rd time we have used L&C for our mortgages and the service has been outstanding. The most improtant aspect is the regular feedback on progress as delays are normally outside their control and sit with the Conveyancers or Mortgage providers themselves. L&C kept us abreast of situations as they arose.No hesitation in recommending L&C as they have a panel of funders behind them, and being a large business are able to negotiate very competitive deals in the market place.
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Posted 9 years ago
Considering this a free service, I really don't see why anyone would want to take a different route. The mortgage advisers at L&C were prompt with feedback and progress reports. Any questions were either answered immediately or if further info required they would get back to you in a matter of minutes. We are first time buyers and the amount of horror stories we heard about how painful this process is is amazing, but L&C took the pain out of it. Very straightforward and easy with great communication. Would recommend to anyone and intend to do just that.
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Posted 9 years ago
I have nothing but good things to say about London & Country. The service I received was excellent and everyone I dealt with was courteous, helpful and knowledgeable. They talked me through all parts of the process, called when they said they would and were always on hand when I needed to contact them. I will definitely be recommending them to friends and family.
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Posted 9 years ago
The service from the L&C team was superb. Kye Collier, our adviser, in particular remained patient and professional in spite of me changing my requirements. He listened carefully to my priorities and put together a deal that was not only highly competitive, but also very quick to offer. I only wish the rest of the chain had used L&C!
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Posted 9 years ago
Efficient, excellent communication, friendly, great overall service. When we come to renew our mortgage we will definitely be using them again!
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Posted 9 years ago
Very good service again, will recomend
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Posted 9 years ago
A very simple and efficient service carried out by professional people. Would highly reccomend.
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Posted 9 years ago
L&C - London & Country Mortgages is rated 4.7 based on 1,478 reviews